CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Belvedir

Oct 30, 2024  on Shopify

What wonderful experience to get AGNES support, I got everything what I was needing through this amazing customer support since I am new on this.

PETICOSHOP

Oct 30, 2024  on Shopify

Satisfied with the service. Their customer support is really something great, i just loved it❤ specially the way of replying the way of listening to the problem im really impressed with the customer service of "Amelia".

Jewelry Gifts

Oct 30, 2024  on Shopify

We’re beyond happy with all the help Vincy Xi has given us in getting CJ up and running in our business. She’s been absolutely invaluable, guiding us through everything from setting up bundles and handling inventory to fixing any issues that come up along the way. Vincy is always quick to respond and really knows her stuff. She doesn’t just fix problems—she gives us tips and advice that make a big difference in how we manage things. It’s been such a relief to have her on our side, and we’re truly grateful for her support. Working with Vincy has been fantastic—thank you so much for everything!

illait.

Oct 29, 2024  on Shopify

Box Chen was a great help. He is working on updating older reviews for a product I am interested in and I look forward to an update. Thanks again..

Amora

Oct 29, 2024  on Shopify

I had the pleasure of working with John from CJ for my dropshipping needs, and I couldn't be happier with the service I received. John was attentive, guiding me through every step of the process. His prompt communication and support made all the difference in getting my business up and running smoothly. I highly recommend John and his team to anyone looking to start or improve their dropshipping venture!

Aega

Oct 29, 2024  on Shopify

Great app and a fast variety of products. The customer service is also amazing. I recommend them. Skylar was helping me with sourcing products and she is very responsive and helpful. Thank you

Ninnwe

Oct 29, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team, especially (Ken Yang), who provided exceptional support...he was professional, patient, and clear with his instructions. Thanks Ken!

MIISIMA

Oct 29, 2024  on Shopify

Amazing service from CJdropshipping. Gildan was incredibly helpful, answering all my questions with patience and going above and beyond to accommodate my needs

ZenCamps™

Oct 29, 2024  on Shopify

Great customer support team! The team member Gildan gave me quich and precise advices. I found it much valuable!

KatBuddies

Oct 29, 2024  on Shopify

Aron Lee is simply the best! He’s incredibly quick, always there to help, and truly goes above and beyond. Highly recommended!

LA FEMME WANDERER

Oct 29, 2024  on Shopify

I’ve been working with CJdropshipping for a while now, and it’s been a fantastic experience. Their platform is reliable, and the range of products they offer has made a big difference in streamlining my business. Our account representative, Joan, has been especially incredible. He has excellent customer service skills, always responding promptly and with a positive attitude. John goes above and beyond to ensure we have everything we need, making the entire process so much easier.

Kelmo

Oct 29, 2024  on Shopify

I had a great expereince working with CJ. The support is great Dolly was super helpful and very straightforward

Winter Aura

Oct 29, 2024  on Shopify

This is the one of the best Dropshipping Supplier in the world they are so productive agents like Glacia,Leon are really Hardworking and they are really Dedicated to there Work People like this and companies Like this makes business Great Thank you Everyone

WeRoadtrip

Oct 29, 2024  on Shopify

I've been working with cj for several months now and I'm really pleased with the features, services and day-to-day support. I'd especially like to thank my agent Dolly Liu for her invaluable help, her responsiveness and above all her patience Her support when I started my business helped me a lot and she's still as efficient as ever. She knows how to meet all my expectations. Many thanks again to her

Chicandheat

Oct 28, 2024  on Shopify

Site trés pratique et efficace et surtout une mention particulière à Sita Cui qui m'a beaucoup aidé et que je remercie vivement ! Je recommande cette plateforme.

uniquearticles

Oct 28, 2024  on Shopify

It is very good experience with CJ drop shipping and Special Thanks to Alan, he helped to know all the process to fulfill my order.

ShopItalio

Oct 28, 2024  on Shopify

Top notch service specially great for the customer service. I would like to thanks specially to Willa. Whenever you have any query or require any assistance they make sure to reply within seconds and guide you properly. 100% recommended

Standbuydrop

Oct 28, 2024  on Shopify

Thank you CJdropshipping, for providing a easy way to source products, customisable packaging and being able to accommodate consolidate shipping for overseas orders. Thanks to Estella Wu for being a wonderful agent and being so helpful with my Shopify journey.

Antartic Shower

Oct 28, 2024  on Shopify

Everything is perfect, and any issues I've had have been resolved quickly. Many thanks, especially to Krise, who supports me and helps manage the orders every day!

Nocti

Oct 28, 2024  on Shopify

I like CJ, and the best thing about it is the agents and their prompt response and support. Bellica was very supportive and kind. Thanks!

Scroll to Top