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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

IntoSpace

Oct 22, 2024  on Shopify

Yesterday I had some problems adding a variant of a product already present on the store but with the help of Rami Wu I managed to turn everything around quickly and in a short time. Thank you very much for the support Rami Wu

Ggrandir Avec Autisme

Oct 22, 2024  on Shopify

Very satisfied with the software but also with the agent that was provided to me. In no time, he understands very well what I expect from him. Thank you for everything, Charlie Zhang!!

The Harbor Fox

Oct 22, 2024  on Shopify

Just started using CJ after having some difficulties with another platform. Leon has been very responsive and helpful! It's now become my go to platform for sourcing and finding new products.

PETROOM

Oct 22, 2024  on Shopify

I've worked with Willa from CJ DROPSHIPPING for a while now and I've never been disapointed. Her services and " answer time " are incredible. She clearly helped me through my business journey. I highly recommend using CJ and Willa to others.

vettaflo

Oct 21, 2024  on Shopify

Great service, especially from Shinco Zhao - he is very responsive and always available to help with different requests!

Flex Air

Oct 21, 2024  on Shopify

Je suis guidé par Ely et c'est fantastique! très réactif et à l'écoute je recommande fortement

Damshop

Oct 19, 2024  on Shopify

Excellent platform for dropshipping! I was impressed by the vast selection of trendy products at competitive prices. The user interface is intuitive, making it easy to navigate through categories. A special shout-out to the customer support team, especially (Gildan), who provided exceptional service—this person was professional, patient, and guided me through the entire process smoothly. One minor downside is that some products have limited photos, and the search function could be more refined to make finding niche items quicker. However, overall, I’m very happy with the experience and highly recommend this site to other dropshippers!

TRENDY & CLASSY

Oct 19, 2024  on Shopify

Very satisfied with the assistance from Winnie. She was very helpful in directing me how to process a payment.

HydroPaw

Oct 19, 2024  on Shopify

Meet Suki, our most loyal and loyal assistant on the CJ. Suki is always ready to help you with all your questions about anything. Whether you need help with your order or just want to learn more about products, Suki is there for you!

MML Lifestyle Shop

Oct 19, 2024  on Shopify

Egal, um welche Uhrzeit ich eine Frage stelle, sogar an Wochenenden bekomme ich jedesmal umgehend eine hilfreiche Antwort. Super Service von Bonnie bei CJ Droppshipping.

AXEL AVENUE

Oct 18, 2024  on Shopify

Extrême gentillesse, rapidité et précision dans les réponses. Ils vous expliquent tout, vous donnent des liens, vers des tutoriels et autres explications. J'ai eu affaire à Box Chen et Garrison Wong, ils méritent largement cinq étoiles.

Chakrakreise

Oct 18, 2024  on Shopify

The app is great everything is once you know very simple there were only a few problems with me but the support could help me (ken) immediately so that everything worked smoothly

Luxury Fit

Oct 17, 2024  on Shopify

Merchants highly praise the app for its exceptional customer service, particularly noting agents Sveta for her responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins.

PHOENIX

Oct 17, 2024  on Shopify

I want to take a moment to commend the fantastic customer service I received from Sveta at CJ Dropshipping. She was not only knowledgeable but also incredibly patient in addressing my concerns. Sveta quickly resolved my issue, making the entire experience seamless and enjoyable. Her professionalism and expertise truly stood out, and I’m grateful for her assistance. Thank you, Sveta, for going above and beyond to help me!

Car Essentials

Oct 17, 2024  on Shopify

Great platform overall, but i have to say customer support agents are on point especially Bellica Lin she helped me with all questions went into further detail if i didnt understand something right away. I'd rate her service also with 5/5 stars.

Beavely Home

Oct 17, 2024  on Shopify

Hello, I am so happy with the services of my agent Kaycee and her team you deserve the 5 stars and more... Great Kaycee!!! Thanks a lot. I'm starting my collaboration with CJDropshipping, which I call CJD :)... and I'm already completely satisfied. A pleasure to work with you, Kaycee, you are the best Agent :) it's the start of a great collaboration, I recommend +++

Benji Slides

Oct 17, 2024  on Shopify

CJ Dropshipping offers an outstanding service and is an excellent choice for anyone involved in dropshipping. Particularly noteworthy is the competent and friendly advice that is available at all times. Leon Chen, my personal agent at CJ Dropshipping, impressed me with his professionalism and commitment. He is always available, answers all questions quickly and precisely and offers valuable tips to optimize the business. Thanks to him, I feel well looked after and know that I can rely on the service of CJ Dropshipping. A clear recommendation!

InfyThings

Oct 16, 2024  on Shopify

Connie has been an amazing help! She patiently explained everything and made sure I understood all my doubts clearly. Her support has been excellent, and I'm really grateful for her assistance!

AMERICAS SHOP CHILENA SPA

Oct 15, 2024  on Shopify

Fui asistido por Camila via WSP y fue muy buena la experiencia. De verdad que me aclaro mis dudas y asistio en linea de manera muy facil de comprender. Seve que es muy competente en su trabajo. Gracias Camila

Churrasco do Sítio

Oct 15, 2024  on Shopify

I would like to express my gratitude for the excellent support I received from Jolie at CJdropshipping. From the very beginning, she was extremely attentive, patient, and efficient in resolving my issue. Her clarity in explanations and willingness to help made all the difference. It's rare to find such dedicated professionals! Thank you, Jolie, for your outstanding service and for making my experience so positive. "

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