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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Sleepmoon

Oct 06, 2024  on Shopify

Je viens de commencer à utiliser CJdropshipping, et pour l'instant, l'expérience est positive. La plateforme est facile à prendre en main, et le support client a été réactif à mes questions. J'attends de voir comment ça évolue, mais je suis satisfait jusqu'ici.

Clove&Cork

Oct 06, 2024  on Shopify

really helpful and eager to solve any questions/ help you out with requests, my choice in DS apps! I had lots of help from Bellica who was able to help with plenty of questions and requests that I had!

Briliantz

Oct 06, 2024  on Shopify

I've been working with Cj for several years, it's a great application. I would like to thank Cheria for her valuable help and good advice.

Vanessa A. Estes

Oct 06, 2024  on Shopify

I've been using CJ for over a year now, and I have to say, they've consistently exceeded my expectations. Every time I've encountered an issue, my agent, Kaycee Chen, has been there with a quick and effective solution. What truly sets CJ apart is their exceptional customer service, particularly the support ...

Safe Back

Oct 06, 2024  on Shopify

CJ is the best app for dropshipping i have came across. Really good communication and customer support team who are always there to help especially Eileen who is with me every time i need help. Always understand me and willing to help. Highly recommended!

TempoBox

Oct 05, 2024  on Shopify

Amazing site that makes dropshipping easy. There's a wide range of products with the additional option to source a product that isn't immediately available on their site. I was appointed July Chan as my agent who provides exceptional customer support, communication, and guidance through any questions I may have.

Evontira

Oct 05, 2024  on Shopify

I can't recommend John enough! He has been an absolute lifesaver when it comes to sourcing and pricing. No matter what I need, John is always quick to provide expert advice and support. His attention to detail and willingness to go above and beyond have made all the difference in my business. If you're looking for someone reliable and knowledgeable, John is your go-to!

NicheTag

Oct 05, 2024  on Shopify

Amazing Service & Support from CJdropshipping! I've been working with CJdropshipping for a while now, and I have to say, they have exceeded all my expectations! From product sourcing to fast shipping, they make the entire process so smooth and stress-free. One thing I love about CJ is their excellent customer service. Special shout-out to "Tab Zhao", who went above and beyond to assist me! Tab was always available, super responsive, and helped me solve any issues or questions I had. His expertise and attention to detail made a huge difference in my experience. Their platform is user-friendly, and the product selection is vast, making it easy to find exactly what you need. Plus, their integration with Shopify is seamless. It saves me so much time and allows me to focus on growing my business instead of worrying about logistics. If you’re looking for a reliable dropshipping partner with outstanding service, CJdropshipping is the way to go! Highly recommended!

Outlet multibrand

Oct 05, 2024  on Shopify

Molto buona l'esperienza con il signor KEN , molto disponibile a darmi informazioni. Molto buona l'esperienza con la signora Agnes , molto disponibile a darmi informazioni.

Glow Chic

Oct 04, 2024  on Shopify

Great assistance with everything by Suki Huang! Her CRS was amazing and could answer every single question i asked! Highly recommending CJ Dropshipping for everybody!

Lovella Skye Home

Oct 04, 2024  on Shopify

Do not bother with this company, clearly their star rating is from fake reviews as there is no way they are getting this many genuine reviews, not only is their store super complicated to navigate, their customer service is horrendous. I had the unfortunate "pleasure" of dealing with them today and after rating a issue with the technical side of the app the customer service agent would only help me if I removed my review! Absolutely disgusting. I have closed my account and will not be using them again. Buyers beware!

Cosy Dharma

Oct 04, 2024  on Shopify

Rebecca Lin gave me fast, accurate advice. Very satisfied, thank you very much. Thanks to CJ and your great system ****

My Store

Oct 04, 2024  on Shopify

Great app, Great customer support, Connie helped me with very important matter. Would love to expand my business with CJDropshipping

Minava

Oct 03, 2024  on Shopify

I would give 10 Stars rating for their Customer Service if possible, very experienced and knowledgeable, always ready to help. A personal „thank you“ to Lea and „Rebecca“ for your quick and effective assistance. I sincerely appreciate that.

Luxo Lumens

Oct 03, 2024  on Shopify

CjDropshipping pretty much does it all, their website may look a little hard to navigate but it offers the most customisation of any other ones. Agents are always ready and super responsive towards any questions you might have, Zoey Zheng in particular deserves a shoutout. Really patient with me :)

AMÉLIE Deutschland

Oct 03, 2024  on Shopify

Very good services, I recommend 100%. My personal agent Shinco Zhao is always available and very helpful answering any question I got! You can find any product you want, get a custom packaging and other amazing features. Thank you!

T2 Essentials

Oct 02, 2024  on Shopify

Pauling did an excellent job answering my questions, and the entire CJ team has been fantastic in helping me organize my store's products in the best way possible. I highly recommend them for sourcing products for your store. Whether you're dropshipping or managing a physical inventory, CJ Dropshipping is the perfect solution!

Radiance Beauty

Oct 01, 2024  on Shopify

Livi Peng helped me so much with manufacturer problems, definitely someone who will go above and beyond for you

Lioness Love

Oct 01, 2024  on Shopify

My representative Box Chen assisted me with the best customer service. He not only walked me through and explained everything quickly and easily but he fixed my issues in minutes that would have taken me much longer than that. The system is very easy and manageable but I had a trainee that missed key elements like shipping type and inventory. Very important:) and Box Chen really helped me out and I am very grateful.

My Store

Oct 01, 2024  on Shopify

Suki was super helpful with my questions! Really recommend Cjdropshipping because they have helpful agents like Suki.

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