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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Cleo Connect Full

Oct 01, 2024  on Shopify

I asked for help understanding how to track an order and was promptly assisted by Bellica, very friendly and efficient, I recommend it.

Pinetex

Sep 30, 2024  on Shopify

Arina Dong - Awesome service, helped with all my questions and has been very understanding. Kept persevering and solved all my problems.

NOVELIQ.

Sep 30, 2024  on Shopify

I’m really happy with the service I received. The products are high quality and exactly what I was looking for. A big thanks to Suki for her outstanding help! She was patient, attentive, and made sure everything went smoothly. Her support made the whole experience stress-free. I’ll definitely be coming back. Thanks again for the fantastic service!

TK-H Merchandise

Sep 30, 2024  on Shopify

CJ is a very good website to get a bunch of products to sell, they offer good services and have good communication. Joean Gu one of my supports helps answer many of my questions and struggles i may face. The main complaint i could have with CJ can be shipping and vague product description and pictures. Though these are not 100% CJs fault which is why its still 5 stars.

Petits Complices

Sep 30, 2024  on Shopify

Le service client est très réactif et à résolu tous mes problèmes de sourcing rapidement. Merci Rami WU

Nour Mode Boutique

Sep 30, 2024  on Shopify

I would like to extend my sincere thanks to April Wang for her excellent service and professionalism. She assisted me with great patience and efficiency, answering all my questions clearly and promptly. Thanks to her help, I was able to resolve my issue easily. Thank you again for your support, April

Lueur Nocturne

Sep 30, 2024  on Shopify

Kristy and Zoey m'ont énormément aidé et ont su me rassurer et répondre à mes questions. Merci beaucoup

Haunted Lanterns

Sep 29, 2024  on Shopify

kribee Huang has treated me very well, he has been very quick to answer me and has explained everything to my satisfaction.

Lumina Laura

Sep 29, 2024  on Shopify

Merci à Kribee Huang pour sa perspicacité et son assistance très rapide je recommande cette plate-forme

Mama Gaïa

Sep 29, 2024  on Shopify

Overall a very good service with my agent Krise Qi, I have been using CJ for several years now and I am very satisfied Matt

Electro Nova

Sep 29, 2024  on Shopify

Very good app, staff is nice, interface could be a bit better but it is still good. Thanks to Ken for his service in helping me solve my issue, he was very helpful.

Snatch Bandage

Sep 29, 2024  on Shopify

John has been an incredible asset to my business. He consistently helps me secure great prices and is quick to solve any issues that come up. His support has been invaluable in streamlining operations and keeping everything running smoothly. Highly recommend working with him!

PremTracker

Sep 29, 2024  on Shopify

Great service from CJ Dropshipping, especially my agent Eileen. I was able to set up custom packaging for my product, connect the products to my store with ease and Eileen helped me every step of the way. Eileen help to finalise the packaging designs. It is great to have a personal agent, one benefit of using CJ Dropshipping. You can easily contact them on WhatsApp, email or through the CJ Chat.

Spooky Kart

Sep 29, 2024  on Shopify

Really easy to use, staff are very knowledgable in dropshipping and are friendly. Amy is great to work with and replies real quick providing precise and accurate info. Highly recommend for anyone new to dropshipping. Thanks CJ team.

Pomegranate belladonna

Sep 29, 2024  on Shopify

Charlie zhang my CJdropshipping agent has been so helpful with every step I could always look for him if i am confused or if there is any trouble with the orders he help me out a lot

Kin Trends

Sep 28, 2024  on Shopify

I had couple of questions, CJ Agent Winnie liang dealt me well. Thanks to CJ dropship providing opportunity to dropship thousands of products anywhere we want. Easy to use.

Divaparisienne

Sep 28, 2024  on Shopify

I had a little doubt about some details on Paypal and Leah helped me and clarified it! She is very nice and answers in a satisfying way. I wish the processing time was less than 3 - 5 days we could scale quickly, but for the rest I like everything about CJ! Also a big thanks to Jolee, my account manager!

WKLR Shop

Sep 28, 2024  on Shopify

Your services are great. Celia resolves all my issues quickly and answers every question instantly. She communicates directly with the supplier of the product I want, which makes it easier to negotiate discounts.

That Organized Home

Sep 28, 2024  on Shopify

I really like the app, and my dedicated account manager, Aron Lee, has been incredibly helpful. He consistently goes above and beyond to get things done and is always quick to respond to my messages. I never feel like I'm left on my own. Whenever I have any issues or questions, Aaron is always there to provide excellent support. I highly recommend it!

Byjuuls

Sep 28, 2024  on Shopify

Great team with a superb customer service! I had contact with Shinco Zhao, great Guy with a open mind and also whants the best outcome four you! I’m really happy about CJ Dropshipping and there service! Byjuuls

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