Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,655)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

MyJoyfulSpace

Dec 01, 2024  on Shopify

Erica was awesome. She understood my question and was able to quickly help me resolve my factory inventory question. At first I wasn't clear what to do but she was very patient to explain. I really appreciate the quick resolution!

Goddess

Dec 01, 2024  on Shopify

from day one willa is been helping me with everything and answer all my question i like to work with a person like that who's willing to help you with no acttitude thank you so much

Purrfect Pawz

Dec 01, 2024  on Shopify

Exceptional Support from Gildan at CJ dropshipping. I want to take a moment to acknowledge the outstanding assistance I received from Gildan at Cj dropshipping. From the moment I reached out, Gildan demonstrated exceptional professionalism, deep knowledge of the platform and a genuine willingness to help. Every question I had was addressed promptly and with clear, actionable guidance, making my experience seamless and stress-free. Its rare to find such personalized and efficient customer service these days, and Gildan truly sets the standard. Thank you for making my journey smooth and enjoyable. I highly recommend Gildan and the CJ dropshipping team to anyone seeking reliable and friendly support.

AaliyahBeauty1

Dec 01, 2024  on Shopify

The Live-Chat option is great. Angel was fast in answering and she actually helped me solving my problem.

HOPPA HOPPA

Dec 01, 2024  on Shopify

Alan was great. He helped me quickly regarding my problem. We need more such customer service agents

MinciFit

Dec 01, 2024  on Shopify

CJ Dropshipping is a superb tool for ecommerce, as well as being very quick to answer our questions. Thanks to Zoey for her responsiveness!

Verasco

Dec 01, 2024  on Shopify

Cj Dropshipping is just perfect, Amelia Lin is a great agent always here to help me and find solutions when commun ecom problems are facing. I recommand 100%.

EasterStatue

Dec 01, 2024  on Shopify

Zoey has helped me a lot in a very short time. I am very grateful for her assistance as she was fast, kind, and flexible. Thank you again!

La Boutique Origi'Nails™️

Dec 01, 2024  on Shopify

Exceptional Service Thanks to Shinco Zhao! I’ve been working with CJ Dropshipping for a while now, and my experience has been nothing short of amazing, especially thanks to my dedicated agent, Shinco Zhao. His professionalism, responsiveness, and expertise truly make a difference in managing my business. Shinco has supported me every step of the way, whether it’s sourcing high-quality products, negotiating the best prices, or quickly resolving any issues. He always ensures my orders are processed and shipped promptly, guaranteeing maximum satisfaction for my customers. Thanks to his dedication, I’ve been able to optimize my time and increase my profit margins. I highly recommend CJ Dropshipping to all entrepreneurs, and if you have the chance to work with Shinco Zhao, consider yourself in excellent hands! Thank you, Shinco, for your constant support and unmatched efficiency.

Lissorea

Dec 01, 2024  on Shopify

A big thank you to my agent, Camilia Zhu, who supports me both closely and remotely in my dropshipping project. She is excellent, the customer service is extremely responsive and shows great patience.

Failing Fitness

Dec 01, 2024  on Shopify

Very helpful. I was stuck trying to figure out how to lower my order turnaround because I have never place an order before and wanted to know more about the processing and shipping time, thanks to Arina Dong and Joean Gu who was able to help me.

teto

Nov 30, 2024  on Shopify

Great App and Great support from @Camilia, resolved my questions in one go and very quick response time.

Santas Sticks

Nov 30, 2024  on Shopify

I’ve had a fantastic experience with CJdropshipping, especially thanks to Shinco Zhao. He’s always quick to respond and super helpful in solving any issues or offering advice. His support has made the process so much smoother. Highly recommend!

Ma boutique

Nov 29, 2024  on Shopify

I had a Very good experience with Seema. She answer very quickly if you have some questions and always available.

EVERBRIGHT

Nov 29, 2024  on Shopify

the customer service representative Angel was very helpful and she answered all my questions and was very polite

Svensk Butik

Nov 29, 2024  on Shopify

We’ve been working with CJ Dropshipping for our e-commerce business, and we couldn’t be happier with their service. As our supplier and CSR, they have consistently gone above and beyond to ensure smooth order fulfillment and timely support. Their platform is easy to navigate, which makes our operations more efficient. They are always responsive and willing to help with any questions or issues, making them a reliable partner for our business. Highly recommend CJ Dropshipping for anyone looking for top service!

LONDONGRL

Nov 29, 2024  on Shopify

My agent is Bring and he helps me with anything and always replies fast no matter when. Couldnt be more happy with him and would give him 10 stars instead of 5 if it was possible.

thegirlies

Nov 28, 2024  on Shopify

I've had a phenomenal experience using Cj especially thanks to my private agent Harvey Zhang. He's been nothing short of helpful and I wouldn't rather work with anyone else than him.

Spoons & Coasters

Nov 28, 2024  on Shopify

Very handy app and Customer service is always very helpful. Thank you to Box Chen for assisting me with an order issue I encountered with packaging

All Inclusive Family Treasures

Nov 28, 2024  on Shopify

CJ has a star agent named "Willa"! From the start till now, Willa has helped me at every step- from setting up my account to delivery of all my sample orders - she has followed through at every step. Her attitude is truly fantastic and I am so happy with the app, the products and the service. Thank you so much.

Scroll to Top