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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

BOULINA

Sep 20, 2024  on Shopify

Angel Li is super helpful and friendly at the same time! Her assist was really helpful and fast. I am super happy

Djolie

Sep 20, 2024  on Shopify

Message to everyone: As a show of solidarity, I encourage you not to list merchants that have paid videos. Additionally, please include as many SKUs as possible for low-quality products in your reviews and rate them with one star. This way, we won't encounter the same issues with our customers, and it will save us all a lot of time.

NexoVita Shop

Sep 19, 2024  on Shopify

I had the pleasure of working with Jolie regarding my questions about CJ Dropshipping, and I couldn't be more impressed! She was incredibly knowledgeable and took the time to thoroughly explain everything I needed to know. Jolie was patient, friendly, and responsive, making the whole process seamless. Thanks to her assistance, I now feel much more confident in navigating the platform. Highly recommend her support to anyone looking for help with dropshipping!

LA TIENDA DEL VIAJERO

Sep 19, 2024  on Shopify

Sveta has helped me perfectly resolve the doubt I had about starting my business. He has been very kind. Totally recommended!

Austrology

Sep 19, 2024  on Shopify

Am very blown away with how amazing the customer service is - have had all my problems solved so quickly with perfect solutions, very happy Eileen is an amazing CJ agent, very quick to help

APEX STORE

Sep 19, 2024  on Shopify

I’m thrilled to partner with AURORA HUANG. Their customer service is outstanding—always friendly, knowledgeable, and quick to help. The quality of their products is excellent, and they have a great range to choose from. Plus, my orders always arrive right on schedule. It’s been a fantastic experience, and I look forward to continuing our partnership!

ARMANOSSA

Sep 18, 2024  on Shopify

Im a begginer on dropshipping using cjdroppshipping, my Agent Bonnie is always here if i need help and reply to my question in a few minutes, thank you so much Bonnie .

Moods Matter

Sep 18, 2024  on Shopify

Ken was very helpful when it came to assisting me with different packaging for an item. He even places a ticket to answer my follow up questions!!

Eclen

Sep 18, 2024  on Shopify

I’ve been working with Doki Huang as my CJ agent for a while now, and I couldn't be more satisfied. Doki is always reliable, helpful, and responds quickly to all inquiries. Thanks to her professionalism and dedication, I’ve been able to streamline my business. I highly recommend Doki and look forward to continuing our partnership! Arina Dong has also been an excellent CJ agent. She’s always professional, responsive, and reliable. Her support has made managing my business much easier. Highly recommend working with her!

Bloom By H

Sep 18, 2024  on Shopify

CJ Dropshipping is not a serious platform!!! They don't take our opinion into account and they set delivery costs that are way too high. Paying $14 for not even 1kg of products is not serious at all!!!

Babonys

Sep 18, 2024  on Shopify

I have been using CJdropshipping for a short time but I am often in contact with the chat and especially with Leon, who is always very responsive and who gives me a lot of answers. I appreciate it.

MagnetHornet

Sep 18, 2024  on Shopify

Very good service! I get replies very quickly, and they are always helpful in addressing my issues! Thank you so much!

Vendie

Sep 18, 2024  on Shopify

My experience so far with CJ has been good. Kristy is very helpful with any problems I have run into. Joean Gu and Arina Dong are also very helpful.

The Dad Depot

Sep 17, 2024  on Shopify

I cannot say enough good things about my experience with April Wang at CJdropshipping! From the moment we started working together, April has been nothing short of exceptional. Her professionalism, dedication, and warm attitude have made every step of the process smooth and enjoyable. She consistently goes above and beyond, ensuring that all my needs are met with prompt responses and creative solutions. It's rare to find someone so committed to delivering top-tier service, and April does this with a smile and genuine care every single time. If you’re looking for the best agent to work with, I highly recommend April Wang. She’s made my experience with CJdropshipping a joy, and I’m grateful for her amazing support! APRIL WANG IS THE BEST!

Versa

Sep 17, 2024  on Shopify

Outstanding service, John is great! Fast replies, great service, and very helpful! Highly recommend!

Proposito

Sep 17, 2024  on Shopify

Cj works really well for me and Box Chen from customer service has been a great help!! Really patient when you have questions

Uñas Perfectas

Sep 17, 2024  on Shopify

I've just started working with Milla and it's been a real pleasure. Very responsive, professional and pleasant person

The Batcat Mask

Sep 17, 2024  on Shopify

I’ve had a fantastic experience with CJdropshipping, especially thanks to Shinco Zhao. He’s always quick to respond and super helpful in solving any issues or offering advice. His support has made the process so much smoother. Highly recommend!

womeninsuit

Sep 17, 2024  on Shopify

Great site for dropshipping product! Moreover if you need any additional information on product , i was very satisfied with my customer support Lea, who was very helpful and and answered my questions very fast. Only cons i would see that there are a lot of products without reviews or some products are not so easy to find

BackBraced

Sep 17, 2024  on Shopify

I've had such a great experience with Kaycee Chen as my agent! Super friendly and helps me resolve my issues really quickly. It felt like they genuinely cared, and were eager to help. One of the best customer service experiences I’ve had!

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