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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,994)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

pomopet

Dec 08, 2024  on Shopify

I had the pleasure of receiving support from "Suki" at CJ, and I couldn’t be happier with the experience! She quickly addressed my issue with efficiency and professionalism. Her prompt assistance made the process smooth and stress-free. Thank you, Suki, for your outstanding support!

HerStories

Dec 08, 2024  on Shopify

Meine Agentin Zoey ist einfach spitze. In weniger als 2 Minuten antworten sie auf all meine Frage, ist immer für mich erreichbar und unterstützt mich sehr. Ich bin noch nicht online gegangen, aber ich bin mir sicher, mit ihr an meiner Seite werde ich keine Probleme haben. 10000 Sterne!

My Store

Dec 08, 2024  on Shopify

Gildan, Betty and all agent is best and can solve any question you have.I trust CJDropshipping for my products

Myoutfitly

Dec 08, 2024  on Shopify

I had an excellent experience with the service provided by Zoey! She was extremely helpful, professional, and responsive. Her assistance made the entire process smooth and stress-free. Highly recommend this app, and a big thank you to Zoey for her outstanding support!

Zenvu

Dec 08, 2024  on Shopify

CJ Dropshipping has been an absolute game-changer for my business! The platform is incredibly user-friendly, with a vast range of products and reliable shipping options that make scaling so much easier. A special shoutout to Talisa Chou, my private agent, who has been nothing short of amazing. She’s always quick to respond, extremely knowledgeable, and goes above and beyond to ensure my orders and questions are handled with care and precision. Her dedication truly sets CJ apart from other dropshipping platforms. If you’re looking for a reliable dropshipping solution with top-tier customer support, look no further than CJ Dropshipping. Highly recommended!

Dogg-Pawz-Love2

Dec 08, 2024  on Shopify

Cj's support staff is always quick to respond and will help walk you through any issues you might have! They have the knowledge and the skills to help with any issue!

Vlore

Dec 08, 2024  on Shopify

CJDropshipping is a great platform with a very good user interface and easy to work with. Customer support is always ready to chat, very friendly and helpful. My agent Bin Han always helps me when she can, she communicates very friendly and resolves any problems I have.

Niewe Trends

Dec 08, 2024  on Shopify

Angel is very receptive, her attention is extremely important, always helpful to solve our doubts, questions and issues.

SOULSCAPE

Dec 07, 2024  on Shopify

Gildan Wu I was having trouble with some complex issues though with Gildan's professional help I was able to sort it very quickly. Amazing!

Treasured Forever

Dec 07, 2024  on Shopify

Excellent platform for my Shopify store. Whenever I have any query I would what's app. Rebecca always there to help and answer.

Collin's

Dec 06, 2024  on Shopify

Angol served me very well and quickly, helped me with my doubts and gave me valuable tips on the CJ Dropshipping.com platform.

Be Breeze

Dec 06, 2024  on Shopify

"I have had the pleasure of working with Charlie Zhang from CJ Dropshipping, and I couldn’t be more impressed. Charlie is incredibly helpful, professional, and a true problem-solver. He responds quickly to any inquiries and always ensures that issues are resolved efficiently. His approachable demeanor and commitment to excellence make him a joy to work with. It’s rare to find someone so dependable and easy to collaborate with. Thank you, Charlie, for your outstanding support—I’m grateful for all your help!

MAS BEE

Dec 06, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping!. User interface is friendly, which make it very easy to navigate through different categories. The app also offers many tools to manage products and orders makes everything simple & easy for the user. Finally, thanks to the customer support team, especially Seema who is supportive, professional, patient, and can give clear instructions(very good communication) which is something that makes you feel comfortable and confident about what you are doing. Thanks for your service Seema!

NIPPONZONE

Dec 06, 2024  on Shopify

Raymond CJdropshipping provides thorough and complete support from ordering to delivery. Definitely the best supplier.

STARNNE

Dec 05, 2024  on Shopify

Agent Lea helped me a lot with all my questions about my brand's packaging, she was very patient and helpful. Congratulations, thank you very much!

WoofsNGiggles.com

Dec 05, 2024  on Shopify

This was my first order with CJDropshipping. I had an issue with the order, which confused me. Alan and Lea were patient and professional, which I most appreciated. I look forward to many more transactions with them!

livemore

Dec 05, 2024  on Shopify

I am very satisfied with the work of July Chan. She is a top agent, responds quickly, and is always there for me when I have questions. I rate working with CJ as excellent.

Kay-O World

Dec 05, 2024  on Shopify

I just started using CJdropshipping and the customer service is amazing. I can easily contact specific agents to get one-on-one support who supports and guides me through the questions I have about the products. The replies are also fast and informative. The agents I got were Aron Lee and Connie Jin. Good business partners indeed!

Beit Collections

Dec 05, 2024  on Shopify

I recommend this app! Most sellers find the difficulty to solve shipping issue from chinese vendors. CJ so far is the best solution i got as it is like the combination of oberlo + aliexpress, just like the chinese say: "one line dragon service". I can now source anything i like to sell and with the help from personal agent Dolly, she helps me to make sure of all our ends (seller) is perfectly established and setup. It's great!

Aureole Jewelry

Dec 05, 2024  on Shopify

Very helpful. They helped me figure out all of the issues and questions I had about the platform. Specifically July Chan, she was especially helpful and provided a very good solution,.

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