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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Spot Foul

Sep 02, 2024  on Shopify

I’m incredibly grateful for my agent Marian Chen's outstanding support. She's negotiated excellent prices with suppliers, saving me both time and money. Her attention to detail and proactive approach in handling all the tasks I need have made my business operations smoother and more efficient. A true professional who goes above and beyond, making my life easier every step of the way. Highly recommended!

Ordino US

Sep 02, 2024  on Shopify

I've had a fantastic experience with CJ Dropshipping, thanks to Chandy Chen's exceptional support. Their fast responses helps navigate CJ smoothly.

Taffl Paris

Sep 02, 2024  on Shopify

We're using CJ for many years already and will continue to do so. Great pricing and support! Spacial thanks to Rebecca Lin from support team for attention to details

Aelura

Sep 02, 2024  on Shopify

I’m writing this review to show my appreciation for my Agent Tab Zhao. He helps me source a product and assists me overall with my business very fast paced and is always straightforward. Definetly needs recognition for all the work he does for me!!

LC10 TECH

Sep 02, 2024  on Shopify

Bonnie has been helping me through every step of my journey with CJdropshipping and has been really helpful and responded extremely quickly.

EVE

Sep 02, 2024  on Shopify

I've been using CJ Dropshipping for a while, and I've had a positive experience overall The platform is user-friendly and offers a wide range of products to choose from. I've found the product quality to be good, and the shipping times have been reasonable. I want to give a special shoutout to Joean Gu for his exceptional service. he's always gone above and beyond to help me. Thank you, CJ Dropshipping!

NoraNova

Sep 02, 2024  on Shopify

I really enjoy working with this app. It has clear navigation, is user-friendly, and offers excellent customer service! My agent, Bonnie, is especially a pleasure to work with. She always helps me promptly with any problems or questions I have. I really appreciate all the effort she puts in!

PETITE PICTURE

Sep 02, 2024  on Shopify

CJ has been great help very useful and fast to reply when run into any issue and especially Kaycee I would 100% recommend her, the best agent you can get!.

SlurryLight

Sep 01, 2024  on Shopify

Just moved my store to CJdropshipping and got an issue with product tracking with some of the products. Got an extremely fast help from Enid Dong via Chat Support (less than 10 minutes) Good Service, Recommend!

My Store

Sep 01, 2024  on Shopify

I had questions about a specific product. When I reached out Angel was available to get the ball rolling and find the answer to my questions. I would recommend CJ to all who ask.

Pour mon bien-être

Sep 01, 2024  on Shopify

Très efficace, Suki, l'agent que j'ai eu était très disponible et a donné une solution à mon problème très rapidement. Je vous recommande cette application, et aussi, l'agent Suki.

monsterdeals-shop

Sep 01, 2024  on Shopify

We've been working with CJ for our business, and the experience has been nothing short of fantastic. Their range of products is impressive, with high-quality items that align perfectly with our brand's standards. The inventory is always up-to-date, and we've rarely encountered issues with stock availability. What truly sets CJ apart is their exceptional customer service, particularly the support we've received from our dedicated agent, Krise Qi. Krise has been incredibly responsive, always available to assist with any queries or concerns. Whether it's sourcing new products, resolving shipping issues, or providing insights into market trends, Krise consistently goes above and beyond to ensure our needs are met. Their proactive approach has made a significant impact on our business operations, saving us time and reducing stress. Additionally, the platform itself is user-friendly, making order processing and tracking straightforward. The integration with our online store has been seamless, allowing us to focus more on growing our business rather than worrying about logistical challenges. Overall, CJ has proven to be a reliable partner, and we highly recommend them to anyone in the dropshipping business. Special thanks to Krise Qi for being an outstanding agent and a true asset to our partnership.

Aurephine™

Sep 01, 2024  on Shopify

Suki is actually great and has literally been helping me for over a year with my problems. Surprisingly quick at responding and just and amazing support team overall. If I could give more than 5 stars I definitely would!

MODERN BAZAR

Sep 01, 2024  on Shopify

Great support team! They're always quick and helpful, making it easy to resolve any issues. Highly recommend this app for their excellent customer service.

Chiccharm

Sep 01, 2024  on Shopify

I am very lucky to have stumbled upon See. She is very efficient, quick, supportive and answered all of my requests. I do recomment CJ Dropshipping as your platform if you are intending to start an E-commerce business.

Aladdins Store

Sep 01, 2024  on Shopify

I am very happy with this platform and would like to express my gratitude to Agent Abdel for his kind and helpful assistance.

אורטוגוף

Sep 01, 2024  on Shopify

Dear Nancy, Thank you so much for your help! I’d be happy to leave a 5-star review. You’ve been absolutely amazing, and I really appreciate your support. I'll make sure to mention your name in the comments as well. Once I’ve posted the review, I’ll send you a screenshot. Thanks again for everything!

LoveforLife Shop

Sep 01, 2024  on Shopify

Livi Peng i the best you can ask for. Always there, always fast and master service minded. You can not get better and more professional help. I recommend this on top.

quirkify

Aug 31, 2024  on Shopify

I received exceptional service from agent Kaycee Chen who put into making my experience a positive one. I will definitely continue to be a loyal customer.

Eclipse Emporium

Aug 30, 2024  on Shopify

Great service! Ken was incredibly helpful and resolved my issue quickly. Highly recommend this service. 5 stars!

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