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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,994)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Valara

Nov 26, 2024  on Shopify

It's super helpful that CJ has agents. Joean Gu has been instrumental in getting my shop set up! He not only sourced the product but also went above and beyond to make sure the product was connected to my store correctly. I'm looking forward to sourcing more products through CJ. Thanks, Joean!

Bellezzawow

Nov 26, 2024  on Shopify

This app is great with its variety of products, quality, fast shipping, and friendly and quick customer service in solving problems, specifically Mr. Billy Shi, he gave me the steps to solve the problem with pictures, and he was patient and kind, thank you for this more than wonderful app and its distinguished service, and the wonderful and kind team

AdventureParent

Nov 26, 2024  on Shopify

Very helpful. I was stuck trying to figure out how to do it because hadn't had an order in awhile and then I was blanking on how to do it. Ken yang helped me get it figured out very quickly. I had been starting to panic but he gave me the answers right away and now I have a happy customer. Hopefully there will be a lot more soon. I'm ready to roll!

ZOLASTA

Nov 25, 2024  on Shopify

CJ Dropshipping has been a game-changer for my business with its wide range of quality products and reliable service. A special shoutout to my agent, Anisa, for her exceptional support—she’s always responsive, professional, and goes above and beyond to ensure everything runs smoothly. Highly recommend their platform and team!

FelinePurse™

Nov 25, 2024  on Shopify

My personal agent, July Chan, has been extremely helpful throughout my CJ Dropshipping experience. Whether it’s sourcing products I want from ad’s, getting me a discount on products, July has been very helpful!

Smart WholeSale US

Nov 25, 2024  on Shopify

Estella, you’re one of the best agents I’ve worked with. You’re very very helpful. Thanks again!

ZammouriTordjman Shop

Nov 25, 2024  on Shopify

J' ai pu échanger avec Kribee Huang qui m'a aidé et qui a été très patiente.J'ai pu passer ma commande avec succes et Kribee Huang m'a tout expliqué sur le no IOSS tout était claire je suis très satisfaite, Merci à Kribee Huang

RG Store

Nov 25, 2024  on Shopify

very impressed by Skylar , fast service also very detailed about everything I need. the care is truly a talent!

INTIMATE PARIS

Nov 25, 2024  on Shopify

CJdropshipping is a very good application, but what makes it excellent is the communication with their agent! Thank you, Sini Liu, for your help but also for your patient listening despite the language and cultural barriers. She was responsive and understood my concerns and expectations. I’m excited to continue my entrepreneurial journey with CJ and Sini Liu.

Family Shopolf

Nov 24, 2024  on Shopify

The support service is working perfectly. Ken helped me deal with the order today, he did everything very quickly.

Directbuyers

Nov 24, 2024  on Shopify

Kribee Huang, what a true gentleman and thank you for guiding me how to navigate and operate CJ dropshipping easily. Highly Recommended! Thank you

Venus

Nov 24, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly. Also, the app offers many tools to manage products and orders and more over the customer support team is very effective and supportive, especially Seema Wang has been very helpful and provided me exceptional support!!

Tennova

Nov 24, 2024  on Shopify

Wonderful customer service by "Krise" from Cjdropshipping. I had a trouble fullfilling my order due to my first time using the platform but all was easily resolved by "Krise" Krise help me figure out things so easily, very quick to respond and educate me on how to handle everything accordingly. Thanks for your service krise.

HomeWavee

Nov 24, 2024  on Shopify

I want to express my satisfaction with Aurora, the agent at CJ Dropshipping. She is truly professional, always attentive, and quickly helps to resolve any issues encountered. Unlike other slower agents, Aurora handles everything with great efficiency and professionalism. Thanks to her, my problems are solved in no time. I highly recommend her to anyone looking for quality service.

Parker Expressions

Nov 24, 2024  on Shopify

I am new to dropshipping and I have been a bit nervous with the shopping season at hand. CJs app is easy to navigate and when i have had a question there has been a customer support there to assist, i wanted to make sure everything was operational so no problems for Black Friday I did not have to over explain myself or wait very long to get what i needed . Rebeca Lin was very helpful and patient with me and I am very satisfied that everything is ready and that I have the support of my vendor.

NOIRSY

Nov 24, 2024  on Shopify

I was truly impressed by the exceptional service provided by Pauling. The dedication to helping me was such great. Thank you again.

Omenico eShop

Nov 23, 2024  on Shopify

I'm impressed by the professionalism and instant response of Dolly Liu from Cjdropshipping. Keep it up

My Store

Nov 23, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Rebecca! I had the pleasure of working with Rebecca from CJDropshipping, and I must say she was outstanding! From the moment I reached out, Rebecca was professional, responsive, and incredibly helpful. She went above and beyond to ensure all my questions were answered, providing detailed solutions and clear guidance on how to manage my products and shipping preferences. Her prompt communication and attention to detail made my experience smooth and stress-free. Rebecca truly understands the needs of her customers and offers personalized support that is second to none. I’m so grateful for her help and will definitely be seeking her assistance again in the future. Thank you, Rebecca, for your amazing service — you’re a true asset to CJDropshipping!

Ornea by Aty

Nov 23, 2024  on Shopify

Really great experience using this app. They provide high quality products. There customer service is the highlight. I got the best experience by Rebecca, they resolves your problems within seconds and reply on time. Thank you CJ

Frosted Leather

Nov 22, 2024  on Shopify

CJ is a very good app for your products and dropshipping. The range is huge and the support is always willing to help. My support Celia didn´t just anwere quickly she also explained my problem step by step so i could fix it.

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