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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

My Store

Aug 30, 2024  on Shopify

CJ is a great free app with a very friendly patient team support! They will solved any issues you may have. Angel was a very friendly support agent and very patient. I would recommend all of you to use CJ! Again great support and if anyone gets Angel when chatting with the support, you are lucky!!:)

ClickSmartSells

Aug 30, 2024  on Shopify

I have been using cj drosshiping and I am very pleased with the care and advice, especially with the help Pauling has given me

Snatched Shapewear™

Aug 29, 2024  on Shopify

Awesome feedback and responses from the team at CJdropshipping and in particular Yori Lin with exceptional customer service.

Lala

Aug 29, 2024  on Shopify

The best dropshipping service, extremely convenient, with tons of features and a great support team! Special thanks to Aron Lee for his professionalism and responsiveness. He helped me a lot in solving my issue and now my experience with CJ has become even more convenient

PointsPet

Aug 29, 2024  on Shopify

I am extremely satisfied with the customer service I received from Camilia Zhu. She went above and beyond to help me solve my problem quickly and efficiently.

PepperOlive

Aug 29, 2024  on Shopify

The service is great. A client asked us to change an address for an order already submitted to CJ. Gildan quickly did the change.

Trendzbro

Aug 29, 2024  on Shopify

I had an amazing experience working with Willa from CJdropshipping! She was incredibly helpful, knowledgeable, and always responsive. Willa made the dropshipping process so smooth and stress-free. From sourcing the right products to ensuring timely delivery, everything was handled with great care. I highly recommend CJdropshipping to anyone looking to start or expand their e-commerce business. Thank you, Willa, for your exceptional service!

SolarLED™

Aug 28, 2024  on Shopify

CJ Dropshipping has been an absolute game-changer for my business! The platform itself is incredibly user-friendly, and the product selection is vast, allowing me to find exactly what my customers are looking for. However, what truly sets CJ apart is their exceptional customer service. My agent, April, has been nothing short of amazing. She's always there to answer my questions, resolve any issues, and provide valuable insights. With April's support and CJ's robust platform, I've been able to streamline my operations, increase my sales, and focus on what I do best - growing my business. I wholeheartedly recommend CJ Dropshipping to anyone looking to take their e-commerce venture to the next level.

Senza-Stockholm

Aug 28, 2024  on Shopify

Very satisfied with the service. Krise helps me well and is always available quickly. He also helps with finding solutions. Definitely highly recommended! thanks.

Valestra

Aug 28, 2024  on Shopify

Excellent Service from Box Chen Box Chen provided outstanding help with three issues I had with a client. His quick and professional approach ensured everything was resolved smoothly. Thanks to his efforts, the client is satisfied, and the relationship is maintained. Kaycee Chen has been incredibly helpful in supporting our customers. Her dedication, professionalism, and attention to detail have greatly improved customer satisfaction. We’re very grateful for her contributions and look forward to continuing our collaboration.

Zavmay

Aug 28, 2024  on Shopify

I honestly think CJ is a great app except that it lacks one important thing: supplier inventory tracking. After taking a long time to add many products onto my store, I ordered one of the products to examine it. But they told me the product is discontinued (so why was it listed as available???). So, I deleted the product, and checked if one of my other product is available too. It is also out of stock. So, I went ahead and ordered a third product that shows high invetory in factory (available). But they told me it is also out of stock. So, how in the world am I supposed to know what is in stock and what's not??? If a product is discontinued, why is it listed? Many products are listed, but NOT SUPPLIED. They do have pre-order inventory but one needs a capital to buy in bulk, and I'm just getting started. I'm considering other apps and suppliers now Their customer service is great!

Vendie

Aug 28, 2024  on Shopify

My experience so far with CJ has been good. Kristy is very helpful with any problems I have run into.

DIMELO FASHION

Aug 28, 2024  on Shopify

I recently started using CJdropshipping, and I am extremely satisfied with the service! My agent, Sini Liu, has been incredibly helpful and responsive, making the entire process smooth and efficient. She has always been available to answer my questions and has provided excellent support every step of the way. Thanks to Sini Liu, my experience with CJdropshipping has been fantastic, and I highly recommend their services to anyone looking to streamline their dropshipping business!

My Store

Aug 28, 2024  on Shopify

Minor issues on processing order, the other works well so far is quite ideal and user friendly for new dropshippers.

Blingverse †

Aug 28, 2024  on Shopify

Cj dropshipping has been nothing but great to me and with the help of Mangos service Its been even better. She's always there to help whenever I have questions about anything regarding orders, or even just products I am interested in selling! 5 stars.

My Store

Aug 28, 2024  on Shopify

I'm a dropshipper who just started out and got referred to CJdropshipping instead of services like autoDS and Zendrop. As soon as I had setup my account I received help and support from Angel through whatsapp. Their customer service has blown my mind and I've just gotten started. If you're hesitating choose CJ!

Elaro

Aug 28, 2024  on Shopify

I recently started with CJdropshipping and everything works so far. Special thanks to my agent, July Chan, who is always there to help. Always has the solution and is quick to help!

MoodWear

Aug 28, 2024  on Shopify

My agent Ely, is more than an agent, he's my business partner, a big part of my sucess it's because of his dedication, recommendations, proactivity and kindness. I really couldn't imagine my business without him. I recommend working with him without hesitation, he's 1000% an amazing professional and person, hopefully i can work with him for many more years. Thanks a lot Ely for your dedication!

OUHOE

Aug 28, 2024  on Shopify

Im very happy with CJ, everything works fine! I get any time any support that i need, also im very very happy with my Agent Dolly!! She is so professional and fast in the support. Thank you very much Dolly

TechVitaHub

Aug 27, 2024  on Shopify

Well it's been a good practical and experienced alot of knowledge. Therefore I do appreciate for the continued support from Leah

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