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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

NAYFENZ

Oct 09, 2024  on Shopify

Cj support team are very helpful and were able to provide me with such important information in setting up the shipping and delivery process for my online e store business, as a new store owner trying to figure this all out on my own was a challenge, the support team from Cjs made it a whole lot easier,Enid Dong thank you for you ongoing support you where very supportive and fundament in the success of our conversation with out you help i could not take this next step closer to achiving my goal so Enid thank you again.

nicebro.

Oct 09, 2024  on Shopify

Outstanding Service and Support by Harvey Zhang - Highly Recommended! I have been working with Harvey Zhang as my agent on CJ Dropshipping, and I couldn’t be more pleased with his service. Harvey is extremely professional, responsive, and goes above and beyond to ensure that all of my needs are met. From sourcing products to resolving issues quickly, he always provides timely updates and excellent communication.

Velvet Hair

Oct 09, 2024  on Shopify

I love the way take care of your every query and need and they can explain in detail. very happy with Christine

Pocket Fan

Oct 08, 2024  on Shopify

Tab Zhao my agent, made working with CJdropshipping so easy & beneficial for my company. I greatly appreciated his Assitance in helping me with products for my store! Highly recommend!

CoziEssentia

Oct 08, 2024  on Shopify

CJdropshipping are more organized than most suppliers. I get great customer support, Ken does an amazing job assisting me on here.

NIRVANOX

Oct 08, 2024  on Shopify

Cheria was a good communicator and helped me a lot, Excellent support from Cheria of Cjdropping, thank you very much !!

Ma boutique

Oct 08, 2024  on Shopify

Le site propose des options qui me conviennent parfaitement, et la réactivité du personnel de la plateforme est excellente. Je tiens particulièrement à remercier Enid Dong pour son aide, sa réactivité et son professionnalisme.

Decor Ladies

Oct 08, 2024  on Shopify

Super soddisfatta. grazie a Glaica sono riuscita ad evadere il mio primo ordine sembrava molto difficile ma mi ha seguita passo passo e siamo riuscite insieme a risolvere tutto grazie Glaica

Gemma's

Oct 08, 2024  on Shopify

This is a gr8 site for dropshipping and thx to Harvey and Garrisson from cj dropshipping team. You are the best.

Bennie L. Foster

Oct 08, 2024  on Shopify

I can only recommend CJ.Thanks to Sini Liu, my experience with CJdropshipping has been fantastic, and I highly ...

eleganto

Oct 08, 2024  on Shopify

CJ Dropshipping is a very reliable supplier. Their support is also excellent. July Chan ensures that every issue I have is addressed, making me feel confident that everything is taken care of.

UncleSamSelect

Oct 07, 2024  on Shopify

I had the pleasure of working with Sini Liu from CJ Dropshipping, and I am extremely impressed with her level of professionalism and dedication. From the start, Sini has been incredibly cooperative, always available to assist with any questions or concerns I had. She ensured that every aspect of my requests was met, exceeding my expectations every time. Sini’s communication skills are top-notch, and she made the entire process smooth and stress-free. Whether it was product inquiries, order updates, or any other support I needed, she was quick to respond and always provided clear and concise solutions. Her commitment to customer satisfaction is evident, and I felt well taken care of throughout the entire process. If you’re looking for a reliable sales agent who truly cares about their clients, I highly recommend Sini Liu. She’s a valuable asset to the CJ team!

Glowup

Oct 07, 2024  on Shopify

Kribee Huang, Cj dropshipping customer service help is excellent providing information on how to process order. Kribee is upto front very helpful, wonderful. Thank you, Silverio

Lanoboo

Oct 07, 2024  on Shopify

The platform has been great. I'd like to give a special mention to the customer support team, particularly Anthony, for always providing prompt and helpful responses, usually within the same day or next. The new user interface is clean, easy to use, and makes the app more enjoyable overall.

World of Baby

Oct 07, 2024  on Shopify

Super app, only one star deducted because the search function isn't optimal. Otherwise, a super fast and helpful service. Available at any time. Praise and thanks to Ruth for the support. I definitely recommend the app.

True Desire

Oct 07, 2024  on Shopify

CJ is a great website and the support from CJ is top, I can only recommend you. I received good advice and was guided step by step through all my questions.

Stormsnug

Oct 07, 2024  on Shopify

Cheria cleared all my doubts about the product and was incredibly supportive. I'm grateful for her attention and help thank you <3

Elites' luxe

Oct 07, 2024  on Shopify

cj dropshiping is the best way to go the support system is top natch the agent charlie zing is always there to assist you anything youre skeptical about there are doing an amazing job isaac katanga

GG-CC Flagship Store

Oct 07, 2024  on Shopify

Excellent support system, very fast with return and refunds. Specal thanks to Chandy Chen for helping me out.

Fashion And Tech (Pty) Ltd

Oct 07, 2024  on Shopify

Kristy was very prompt and professional in her response! I also communicated with Leon, who was also very helpful! I am looking forward to a good and prosperous working relationship with CJ Dropshipping!

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