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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,099)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Autenso

Oct 17, 2025  on Shopify

The agents are very helpful and compliant. The give me information i need and make deals in my name. Thank you to agents Connie, Heven and Bonnie

Pink Libra Chic Boutique

Oct 17, 2025  on Shopify

Leila, was swift in answering my emails and chats. She was very helpful, professional and attentive with her communication.

Autenso

Oct 16, 2025  on Shopify

The agents are very helpful and compliant. The give me information i need and make deals in my name. Thank you to agents Connie and Heven

PriorGaze

Oct 16, 2025  on Shopify

Ariana is truly one of the best agents I’ve worked with. She helped me find exactly what I needed with exceptional patience, professionalism, and attention to detail. Her calm demeanor, empathy, and quick decision-making made the entire process smooth and stress-free. Thank you so much, Ariana, for your outstanding support and dedication Team Priorgaze

Easair

Oct 16, 2025  on Shopify

Working with Bonnie has been an incredible experience. She is exceptionally helpful and was able to resolve all of my issues quickly and efficiently. I'm so grateful for her service and truly don't know what I would have done without her! I am extremely happy and satisfied. Thank you very much Bonnie

Nuvasu

Oct 16, 2025  on Shopify

Hi everyone, I had a problem linking to my inventory. They helped me quickly and reliably. Great service. Thanks, Billy Shi.

My Store

Oct 15, 2025  on Shopify

Cjdropshipping agents are always available for clarification, explanations and more. Angel, Alicia, Sita have been very helpfuk I am going to receive my first orders soon. So I cannot say about orders yet.

IVORYNN

Oct 14, 2025  on Shopify

I am trying to express with words that deserve appreciation for your special support. The app is really amazing, and Lauren Wang's support is exemplary in ethics and kindness. The app is very easy to use and outstanding, much better than many apps for getting products at excellent prices. Thank you.

Sofuru

Oct 14, 2025  on Shopify

Vject Wang from CJ Dropshipping provided excellent customer service and responded to my inquiry quickly and professionally. The communication was clear, friendly, and very helpful throughout the process. Overall, a great experience — Vject Wang is reliable and highly competent.

Snugglepetstore.org

Oct 13, 2025  on Shopify

Bonnie was very kind and very helpful… She as answered my questions and reassured me well.. thank you Bonnie for your service and kindness! Lucie Lavigne

HarAnvo Trend

Oct 12, 2025  on Shopify

Ich bestelle für meine Kunden und habe immer Stress mit alle Kunden. Lieferung ist immer spät und spät. Kunden bezahlen hoch Versand kost aber trotzdem später bekommen wir Lieferung.

Verdaleaf.com

Oct 11, 2025  on Shopify

I want to give special thanks to Connie Jin from CJ Dropshipping for her amazing support! She’s been very kind, patient, and professional while helping me set up my Shopify store connection with CJ. Even though she’s covering temporarily for my main agent, Connie answered all my questions quickly and clearly, and made sure I fully understood how everything works — from warehouse shipping options to authorization setup. I really appreciate her friendly attitude and how proactive she is. It’s great to work with someone who genuinely cares about helping sellers succeed.

W!GO Dropshipping

Oct 10, 2025  on Shopify

Ruth was very helpful and friendly. She solved my issue quickly and professionally. Great support and excellent service!

DoggyWorld

Oct 10, 2025  on Shopify

Yori Lin was very helpful and quick. She was patient, kind, and really took the time to assist me. Excellent support!

Martial Universe

Oct 09, 2025  on Shopify

Bonnie Gu was incredibly helpful! I had a major issue with some orders, and she was able to resolve everything with patience and kindness.

AZVA

Oct 08, 2025  on Shopify

connie is a good agent to have conversation with all my enquiries. fast replies and very well in communication

Luma

Oct 07, 2025  on Shopify

I just wanted to say that I’m really happy and satisfied with your service! The platform is very useful, the product sourcing works great, and the support from your agents has been excellent. Everything is clear and professional – I truly appreciate your help and the fast responses whenever I need assistance. Thank you for your dedication and for making the dropshipping process so much easier. Keep up the amazing work!

Brillyant Buys

Oct 07, 2025  on Shopify

I had such wonderful and smooth experience with Angel! I was guided step by step complete with screenshots which is so helpful!! She was also very patient with me while I navigated my way to the correct area to resolve my issue! This is some of the best customer service! Thank you Angel for your patience and guidance and thank you CJDropshipping for having such wonderful team members like this!!

Dr.Sam

Oct 07, 2025  on Shopify

excellent service.I’m happy from the human agrnt (Mis. Luna). However, this my second order which is out of stock, which seems to me a challanging for shopping.

ConfortMama

Oct 07, 2025  on Shopify

Sam Huang was extremely helpful and professional. He quickly understood my issue and guided me through every step with patience and clarity. I really appreciate his support and dedication — excellent service!

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