Customer service very bad. When my order got an issue, they did not follow my case. I did know how status of my item. I thought it already be printed but nope. I sit here, wait day by day and nothing happen! And yes, my customer opened case for my store. Great!

I started using GearLaunch for home decors and blankets, and the quality of the product as well as the printing is excellent. I hope they come out with more of a product range in the future, but I am happy with their service now. Would definitely recommend GearLaunch!

BEST CUSTOMER SERVICE EVER! GearLaunch’s support team is prompt to get all my questions and problems answered. They have a great community whenever I need support in my online store.

Recommended! The products are good balance of price/quality and they stand behind them with a fair replacement policy for defective items. Their production times are very reasonable as well.

I used this app to do print on demand products. Primarily T-shirts. The customer service is awful. They refuse to refund a product that they have had "being printed" for 25 days. They never refunded another product that had physical stains and a rip on the shirt when it was shipped, even though someone who claimed to be a manager said she would. Customer service is awful. The products are ok, when they get done, but I did have issues with quality as well.

Gear Launch has been a real bonus for our store. They have good prices and customers love the quality. They are probably the only printer that follows up on customer service (when needed) on our behalf too. Any queries we have with them are dealt with by email and they usually follow up within 2-24 hours. It would be nice to see them expand their product range. e.g. all over prints. However for the basics such as tees, hoodies, mugs, wall prints etc. they have been a real bonus.

App has been pretty great so far. My store mainly uses canvas and wall art, and they have the best canvas and art product selection I have seen for Print-on-Demand apps. I had trouble connecting my domain at first, but their customer service got back to me quickly and helped fix the problem.

I had some initial issues with customer service; however, they did a 180 and it's now EXCELLENT. The app is super easy to use, they have a variety of products to choose from and the profit margins are good. I'm really happy I stuck it out. PLUS, they do my customer service which allows me more time to focus on my business. I love Gearlaunch it's fantastic for a beginner or someone who is established. But don't take my word for it, try it out for yourself.

here is why we adopted this app 1 - customer service is spectacular 2 - they have Bella products which we sell well 3 - using the app is easy and fast!!

Switched to GearLaunch earlier this year. Honestly am very happy and my customers are happy with their support staff so that’s all my brand has really ever needed.