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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,000)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

PremTracker

Sep 29, 2024  on Shopify

Great service from CJ Dropshipping, especially my agent Eileen. I was able to set up custom packaging for my product, connect the products to my store with ease and Eileen helped me every step of the way. Eileen help to finalise the packaging designs. It is great to have a personal agent, one benefit of using CJ Dropshipping. You can easily contact them on WhatsApp, email or through the CJ Chat.

Spooky Kart

Sep 29, 2024  on Shopify

Really easy to use, staff are very knowledgable in dropshipping and are friendly. Amy is great to work with and replies real quick providing precise and accurate info. Highly recommend for anyone new to dropshipping. Thanks CJ team.

Pomegranate belladonna

Sep 29, 2024  on Shopify

Charlie zhang my CJdropshipping agent has been so helpful with every step I could always look for him if i am confused or if there is any trouble with the orders he help me out a lot

Kin Trends

Sep 28, 2024  on Shopify

I had couple of questions, CJ Agent Winnie liang dealt me well. Thanks to CJ dropship providing opportunity to dropship thousands of products anywhere we want. Easy to use.

Divaparisienne

Sep 28, 2024  on Shopify

I had a little doubt about some details on Paypal and Leah helped me and clarified it! She is very nice and answers in a satisfying way. I wish the processing time was less than 3 - 5 days we could scale quickly, but for the rest I like everything about CJ! Also a big thanks to Jolee, my account manager!

WKLR Shop

Sep 28, 2024  on Shopify

Your services are great. Celia resolves all my issues quickly and answers every question instantly. She communicates directly with the supplier of the product I want, which makes it easier to negotiate discounts.

That Organized Home

Sep 28, 2024  on Shopify

I really like the app, and my dedicated account manager, Aron Lee, has been incredibly helpful. He consistently goes above and beyond to get things done and is always quick to respond to my messages. I never feel like I'm left on my own. Whenever I have any issues or questions, Aaron is always there to provide excellent support. I highly recommend it!

Byjuuls

Sep 28, 2024  on Shopify

Great team with a superb customer service! I had contact with Shinco Zhao, great Guy with a open mind and also whants the best outcome four you! I’m really happy about CJ Dropshipping and there service! Byjuuls

Altrix Nederland

Sep 28, 2024  on Shopify

This is a amazing supplier for dropshipping products. I am being helpen great all the time by my contact person Celia. She puts in a lot of effect making the experience as good as possible!

Lazani

Sep 28, 2024  on Shopify

CJ Dropshipping is an excellent platform for everyone, offering ease of use and a seamless experience. Their customer support is exceptional, responding to your questions within minutes, or sometimes even seconds. What sets CJ Dropshipping apart is the flexibility it offers—you can manage your dropshipping business whenever it suits you. I highly recommend giving it a try!

alisnabb.se

Sep 26, 2024  on Shopify

Rami Wu is a dedicated support specialist at CJ Dropshipping. He's always ready to help, providing quick and effective solutions with a smile. Whether you have a question or need assistance, Rami Wu is your go-to person for top-notch support.

TONY TITAN

Sep 26, 2024  on Shopify

CJdropshipping is a reliable and cost-effective platform to scale your Shopify store. And CJ's network and services are very extensive. Most important of CJ is their agents and July Chan has helped us source, ship, QC, and negotiate prices with suppliers for many of our dropshipping products. Thank you, July!

Odell's House

Sep 26, 2024  on Shopify

Great app, I've been using it for about 4 years now and can recommend. Also, Saturn is very responsive and responsible as an account manager, providing A+ customer service.

Lemeilleurpourvous.com Auto

Sep 26, 2024  on Shopify

I really appreciate work with CJ. And a special thanks to Glacia ! Very professionnal and quick answers. I fully recommend using CJ for your business !

MELOVIR

Sep 26, 2024  on Shopify

I can recommend CJ Dropshipping because it is very easy to set up. In addition, support is available immediately if you have any questions. Amelia helped me a lot with support, among others.

Alt Shop

Sep 25, 2024  on Shopify

Best services! My agent Winnie Liang give me all informations that i need to improve my busness. She is always available and ready to help.

Lush Homing

Sep 25, 2024  on Shopify

thanks alot CJ. it has excellent support team. the agents are amazingly fast to fix the issues. Special thanks to "Box Chen". you are the best!!!!

Shanvi Treasurz

Sep 25, 2024  on Shopify

Exceptional Service from CJ Dropshipping and Agent Leon! I've been using CJ Dropshipping for my e-commerce business for some time now, and I must say their service is simply outstanding. What sets them apart from other dropshipping platforms is the attention to detail and the seamless experience they provide for store owners like me. From sourcing quality products to managing logistics, CJ Dropshipping takes care of it all, allowing me to focus on growing my business. A special shout-out to Agent Leon, who has been incredibly helpful and responsive throughout my journey with CJ. Leon goes above and beyond to ensure that my products are sourced quickly, shipments are handled efficiently, and any issues are resolved promptly. His proactive communication and dedication to excellent customer service have been invaluable to me. I particularly love how CJ’s platform integrates effortlessly with my Shopify store, making it easy to list products, track orders, and manage inventory. The variety of products they offer is fantastic, and their fast shipping times keep my customers happy. Whether you’re just starting out or looking to scale your business, CJ Dropshipping is an excellent choice. Thanks to CJ Dropshipping and Agent Leon, my business has been able to thrive. Highly recommended!

Viviana

Sep 25, 2024  on Shopify

I want to thank my agent July Chan for always replying quickly and trying her best to satisfy my needs.

Legends store

Sep 25, 2024  on Shopify

I want to thank Bring, my CJ dropshipping agent. He helped me resolve an issue with a customer's product stuck in pending and has always communicated politely, making me feel like we’re friends. I highly recommend his services!

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