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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,000)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

My Store

Oct 04, 2024  on Shopify

Great app, Great customer support, Connie helped me with very important matter. Would love to expand my business with CJDropshipping

Minava

Oct 03, 2024  on Shopify

I would give 10 Stars rating for their Customer Service if possible, very experienced and knowledgeable, always ready to help. A personal „thank you“ to Lea and „Rebecca“ for your quick and effective assistance. I sincerely appreciate that.

Luxo Lumens

Oct 03, 2024  on Shopify

CjDropshipping pretty much does it all, their website may look a little hard to navigate but it offers the most customisation of any other ones. Agents are always ready and super responsive towards any questions you might have, Zoey Zheng in particular deserves a shoutout. Really patient with me :)

AMÉLIE Deutschland

Oct 03, 2024  on Shopify

Very good services, I recommend 100%. My personal agent Shinco Zhao is always available and very helpful answering any question I got! You can find any product you want, get a custom packaging and other amazing features. Thank you!

T2 Essentials

Oct 02, 2024  on Shopify

Pauling did an excellent job answering my questions, and the entire CJ team has been fantastic in helping me organize my store's products in the best way possible. I highly recommend them for sourcing products for your store. Whether you're dropshipping or managing a physical inventory, CJ Dropshipping is the perfect solution!

Radiance Beauty

Oct 01, 2024  on Shopify

Livi Peng helped me so much with manufacturer problems, definitely someone who will go above and beyond for you

Lioness Love

Oct 01, 2024  on Shopify

My representative Box Chen assisted me with the best customer service. He not only walked me through and explained everything quickly and easily but he fixed my issues in minutes that would have taken me much longer than that. The system is very easy and manageable but I had a trainee that missed key elements like shipping type and inventory. Very important:) and Box Chen really helped me out and I am very grateful.

My Store

Oct 01, 2024  on Shopify

Suki was super helpful with my questions! Really recommend Cjdropshipping because they have helpful agents like Suki.

Cleo Connect Full

Oct 01, 2024  on Shopify

I asked for help understanding how to track an order and was promptly assisted by Bellica, very friendly and efficient, I recommend it.

Pinetex

Sep 30, 2024  on Shopify

Arina Dong - Awesome service, helped with all my questions and has been very understanding. Kept persevering and solved all my problems.

NOVELIQ.

Sep 30, 2024  on Shopify

I’m really happy with the service I received. The products are high quality and exactly what I was looking for. A big thanks to Suki for her outstanding help! She was patient, attentive, and made sure everything went smoothly. Her support made the whole experience stress-free. I’ll definitely be coming back. Thanks again for the fantastic service!

TK-H Merchandise

Sep 30, 2024  on Shopify

CJ is a very good website to get a bunch of products to sell, they offer good services and have good communication. Joean Gu one of my supports helps answer many of my questions and struggles i may face. The main complaint i could have with CJ can be shipping and vague product description and pictures. Though these are not 100% CJs fault which is why its still 5 stars.

Petits Complices

Sep 30, 2024  on Shopify

Le service client est très réactif et à résolu tous mes problèmes de sourcing rapidement. Merci Rami WU

Nour Mode Boutique

Sep 30, 2024  on Shopify

I would like to extend my sincere thanks to April Wang for her excellent service and professionalism. She assisted me with great patience and efficiency, answering all my questions clearly and promptly. Thanks to her help, I was able to resolve my issue easily. Thank you again for your support, April

Lueur Nocturne

Sep 30, 2024  on Shopify

Kristy and Zoey m'ont énormément aidé et ont su me rassurer et répondre à mes questions. Merci beaucoup

Haunted Lanterns

Sep 29, 2024  on Shopify

kribee Huang has treated me very well, he has been very quick to answer me and has explained everything to my satisfaction.

Lumina Laura

Sep 29, 2024  on Shopify

Merci à Kribee Huang pour sa perspicacité et son assistance très rapide je recommande cette plate-forme

Mama Gaïa

Sep 29, 2024  on Shopify

Overall a very good service with my agent Krise Qi, I have been using CJ for several years now and I am very satisfied Matt

Electro Nova

Sep 29, 2024  on Shopify

Very good app, staff is nice, interface could be a bit better but it is still good. Thanks to Ken for his service in helping me solve my issue, he was very helpful.

Snatch Bandage

Sep 29, 2024  on Shopify

John has been an incredible asset to my business. He consistently helps me secure great prices and is quick to solve any issues that come up. His support has been invaluable in streamlining operations and keeping everything running smoothly. Highly recommend working with him!

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