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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

LIORA

Jul 17, 2024  on Shopify

Angel's service was incredibly fast and efficient. I was impressed by how quickly everything was handled. Highly recommend for prompt and excellent support!

Naughtira

Jul 17, 2024  on Shopify

Amazing support from Alan, top tier, had to change a lot of sizes and colors from some customers that made mistakes at the last minutes and him kindly helped me on those modifications. He also support me the paying process and sourcing some new trending items to add to my store. I totally recommend CJ and Alan!

My Store

Jul 17, 2024  on Shopify

I am still testing the application but the customer service is impeccable and fast. My agent Skylar Dai is super friendly and answers all my questions.

Sia & Jimini

Jul 17, 2024  on Shopify

My agent Bin Han is really super and I recommend her 100%. She is always very helpful handling my seller problems.

touchydesign

Jul 17, 2024  on Shopify

I just beginning my journey I don't know how to work but your customer support team continue guide me, Thanks whalen

RadianceRack

Jul 17, 2024  on Shopify

I have been using CJdropshipping for over 6 months now and they're by far the best when it comes to fulfillment. My agent Sabrina Liu helped me everytime whenever i had an issue. She even helps me to get better rate and discounts from supplier. I will highly recommend CJdropshipping if you need a reliable fulfillment services for your business.

The Watch Box Co.

Jul 17, 2024  on Shopify

Our agent Eileen has been incredibly helpful and extremely prompt in responding to all our inquiries. She consistently exceeds expectations to ensure that all our questions are thoroughly addressed, maximizing our sales potential.

Web Outlet 24

Jul 16, 2024  on Shopify

I spoke to Alan from the assistance centre, he helped me immediately, professional and very kind guy

RingLeo

Jul 16, 2024  on Shopify

Non avrei mai pensato di avere un servizio così professionale! 24h su 24, 7 giorni su 7 sempre disponibili e pronti ad aiutarti sotto ogni punto di vista. Attualmente i migliori del settore.

Sarmita™

Jul 16, 2024  on Shopify

Isabella Great Agent really she is the best agent who helps me in all the steps even he recommends products to me n when I create a new account I ask to remain my agent

Hivebud

Jul 16, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ CJ Dropshipping has been a game-changer for our Shopify store! The app is incredibly user-friendly and has made managing our orders seamless. A special thanks to April for her stellar customer support—she went above and beyond to ensure our experience was smooth and successful. Highly recommend!

Crayar

Jul 16, 2024  on Shopify

I've been working with Fanny from CJ for a while, and her consistent support and quick responses have been outstanding. She's always super helpful, ensuring smooth and efficient processes. Fanny's dedication and positive attitude make her a true professional. Highly recommended!

wildhoney

Jul 16, 2024  on Shopify

Jolie did an outstanding customer support! After using intensively in the last few months I am very satisfied. Angel did an outstanding job with helping me.

The Vaniel

Jul 15, 2024  on Shopify

We received an order with multiple items and had to find a quick way to source it and ship it to our customer. Luckily Sini Liu from CJ was there to help us and in just a few hours the order was already processed for shipment. Superb customer support! Thank you Sini Liu :)

The Gift Horse Shop

Jul 15, 2024  on Shopify

Service was excellent, I spoke to Ken and he was very helpful and efficient in assistance and responding to my enquiry.

Hair Health Organic

Jul 15, 2024  on Shopify

I had a great experience with Rebecca, she was able to help with some issues efficiently and effectively. Appreciate the great service.

Iceeze™

Jul 15, 2024  on Shopify

Very convenient and super cool. Also the support is very active and they resolve every problem you have, thanks to Fanny ;)

Verse Jar

Jul 15, 2024  on Shopify

Great service and communication especially with Agent April on the platform. She provides good service and competitive pricing. Whenever I need help she is on it!

SweetPea

Jul 14, 2024  on Shopify

I've just started using this platform and so far there's nothing to report. You'll find a wide range of quality products. Miya Huang helped me a lot and answered all my questions quickly and professionally!

PopularBees

Jul 14, 2024  on Shopify

Great support by Raymond who helped us with all the product informations which we have requested for from the manufacturer and great support in helping us to connect with the suppliers on time.

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