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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,106)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

BlessedTrendz

Dec 03, 2024  on Shopify

This is to show my support towards walton from CJsdropshipping services, this has been the best supporter i have ever been given and i want to thank the company for hiring him.

HeimAura

Dec 03, 2024  on Shopify

5 Stars - Excellent Service from Angel Li! Angel Li provided quick and professional support. She created a ticket for my request and is working to resolve it promptly. Her fast responses and dedication are impressive. Thank you, Angel!

Luxuriant Glow

Dec 03, 2024  on Shopify

I was Really in a state of confusion and devastation but thanks to Angel Li she was able to spot and help resolve my problem in less than a minute and i am grateful she saved me from so much stress!

ETHERBLISS

Dec 03, 2024  on Shopify

Amazing Support from Angel! Angel at CJ Drop shipping was incredible! She quickly resolved my concerns with professionalism and care. Her excellent service made everything hassle-free. Highly recommend!

Onaré Beauty

Dec 03, 2024  on Shopify

Alan was amazing. They caught an order I missed and helped me get it fulfilled quickly and easily. Highly Recommend!!!

Poeluxury

Dec 03, 2024  on Shopify

CJ is a great app for fulfilling your products fast and cheap. I currently have Doki as my agent. She does her job really well. She reacts fast, helps where is needed and works great together with the rest of the support team!

Frost & Flair

Dec 03, 2024  on Shopify

The CJ Dropshipping Shopify app is incredibly easy to set up and configure. The interface is user-friendly, and managing products and orders is seamless. What truly stands out is their amazing customer support—fast, responsive, and very helpful. Their extensive product catalog and smooth Shopify integration make dropshipping hassle-free. Highly recommend!

CHAKRA BLISS

Dec 03, 2024  on Shopify

I've been working with CJ Dropshipping and my agent John for a while now, and I couldn't be more impressed! The platform is versatile, reliable, and offers a wide range of products. John has been an invaluable support—always available, professional, and quick to resolve any questions or issues. Thanks to him, my business runs smoothly, and I feel truly supported. I highly recommend CJ Dropshipping to anyone looking to succeed in e-commerce!

Prillia

Dec 02, 2024  on Shopify

CJ Dropshipping is a superb tool for ecommerce, as well as being very quick to answer our questions. Thanks to Lisa for her responsiveness!

N&N Tiny Treasures

Dec 02, 2024  on Shopify

CJ Dropshipping has provided excellent service from day 1. My agent Lisa has been very helpful in providing information, recommendation in winning products and many more. I definitely recommend CJ Dropshipping.

Nappy&Co

Dec 02, 2024  on Shopify

Lots of Products with good selling potenzial. Support is also very friendly especially Arina Dong, helped me very effizient.

Urban Nest

Dec 02, 2024  on Shopify

Sveta helped me alot . I got reply in seconds and she solved my problem in couple of seconds. I liked the service.

My Store

Dec 02, 2024  on Shopify

I'm new to CJ dropshipping which makes me always confused on how to use the app but Sveta is a patient person who easily gives responds to questions and gives support whenever in need .

ShopHavenix

Dec 02, 2024  on Shopify

Sabrina Liu offers outstanding customer support—always responsive, helpful, and a pleasure to work with!

My Store

Dec 01, 2024  on Shopify

CJ have also nice help and centre which give me a lot information which i require and thank you for help me miss Rebbeca lin who help me a lot

Adelaide Attire

Dec 01, 2024  on Shopify

Review for Bring at CJdropshipping Services I'd like to express my appreciation for Bring at CJdropshipping, whose service has been nothing short of outstanding. As my primary contact person, Bring demonstrates exceptional efficiency and professionalism. Bring consistently delivers service that exceeds expectations, making my interactions with CJdropshipping both seamless and worry-free. The level of meticulousness and commitment to ensuring customer satisfaction is truly remarkable. I couldn't have asked for a more reliable contact person.

MyJoyfulSpace

Dec 01, 2024  on Shopify

Erica was awesome. She understood my question and was able to quickly help me resolve my factory inventory question. At first I wasn't clear what to do but she was very patient to explain. I really appreciate the quick resolution!

Goddess

Dec 01, 2024  on Shopify

from day one willa is been helping me with everything and answer all my question i like to work with a person like that who's willing to help you with no acttitude thank you so much

Purrfect Pawz

Dec 01, 2024  on Shopify

Exceptional Support from Gildan at CJ dropshipping. I want to take a moment to acknowledge the outstanding assistance I received from Gildan at Cj dropshipping. From the moment I reached out, Gildan demonstrated exceptional professionalism, deep knowledge of the platform and a genuine willingness to help. Every question I had was addressed promptly and with clear, actionable guidance, making my experience seamless and stress-free. Its rare to find such personalized and efficient customer service these days, and Gildan truly sets the standard. Thank you for making my journey smooth and enjoyable. I highly recommend Gildan and the CJ dropshipping team to anyone seeking reliable and friendly support.

AaliyahBeauty1

Dec 01, 2024  on Shopify

The Live-Chat option is great. Angel was fast in answering and she actually helped me solving my problem.

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