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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Road Runner ECOM

Aug 09, 2024  on Shopify

I've just started using CJdropshipping to source products for my Shopify store, and they have consistently exceeded my expectations. The product variety, fast shipping times, and seamless integration with Shopify make it a great service. CJdropshipping has truly streamlined my business operations, allowing me to focus on growing my store. Highly recommended! and Ken from has been fantastic! His quick responses, attention to detail, and willingness to help have made my experience with CJdropshipping even better. Thank you, Ken!

VIBRANICA

Aug 09, 2024  on Shopify

CJ Dropshipping has been an amazing partner in growing my business. The service is fast, reliable, and always meets my expectations. A special shoutout to my personal Agent Camilia Zhu for her exceptional support and responsiveness. She goes above and beyond to ensure everything runs smoothly. Highly recommended!

JS Radiant Fashion

Aug 09, 2024  on Shopify

I had an amazing experience working with Gildan on CJ Dropshipping while processing my order. His prompt and kind assistance made the entire process smooth and stress-free. Gildan went above and beyond to ensure that my concerns were addressed, and I’m truly impressed with his professionalism and dedication. Thank you, Gildan, for your exceptional service! I look forward to working with you again in the future.

Violamoda

Aug 08, 2024  on Shopify

I put the maximum rate cause it's not possible to put more than 5 stars. Literally help me out 6 hours straight. the only one is helping me, more than my personal agent... Please keep Connie Jin.

DIDID

Aug 08, 2024  on Shopify

I’ve been using CJ Dropshipping for a while now, and I must say that their service has been outstanding. The platform is easy to use, and it offers a wide range of products that suit my business needs perfectly. The shipping times are reliable, and the product quality is always as expected. I also want to highlight the exceptional customer service I received from Chico Lai. He went above and beyond to assist me with product related queries. He was patient, knowledgeable, and truly made the process smooth and stress-free.

Eco Fresh

Aug 08, 2024  on Shopify

I am new to this and Nancy from CJdropshipping has been extremely helpful and profesional with all the questions i have which are responded in a timely fashion

The24stuffshop

Aug 08, 2024  on Shopify

The CJD team is very helpful and flexible. I mostly had contact with (Mr. Raymond He), he does an excellent job!

Alberta Kennedy - DK

Aug 08, 2024  on Shopify

Love the feedback, nice and quick answars. Looking forward too work with them in many years to come. 5 star service from Leah

Salibos

Aug 08, 2024  on Shopify

Great app for Dropshipping starters. Service is great. Instant responce from service team. Camilia Zhu helped me a lot with problems related to shopify integration. Shipment and fulfilment is a little expensive but it´s ok.

Vsolista

Aug 07, 2024  on Shopify

My consultation agent Lea Zhang from Cjdropshipping is very helpful and always replies back on time.

Beauty Asleep ­

Aug 07, 2024  on Shopify

Great support! Always responding very quickly. I would highly recommend CJ dropshipping. Specially thank you to Bin Han for the help.

Elegant Emulations

Aug 07, 2024  on Shopify

Agent Jolie helped me answer all the queries. A true professional, Jolie ensured that all the queries are resolved on time. Thank you Jolie!

pureverr

Aug 07, 2024  on Shopify

Gildan is really helpful! Whenever I have questions, Gildan usually replies promptly and explains all the details. Love the service!

Manichi

Aug 07, 2024  on Shopify

I have a really good agent that is always willing to help. If he is not working, there are other people that can help you directly. The products are good. I would recomment CJ!

Gym Gear Pro

Aug 07, 2024  on Shopify

Responsive and knowledgeable support team Proactive approach to resolving issues Friendly and patient communication Timely resolutions Exceptional overall servic explicitly Celia Liang she is very honest and professional

Everything Amazing

Aug 07, 2024  on Shopify

⭐⭐⭐⭐⭐ I have been using the CJ Dropshipping platform for a while now, and I must say, the experience has been nothing short of excellent. A significant part of this outstanding service is thanks to my dedicated agent, Doki Huang. Doki is truly an amazing person and an asset to the CJ team. He is always eager to help and goes above and beyond to resolve any queries I have. Whether it's offering assistance with product sourcing, providing valuable advice, or handling any issues, Doki consistently demonstrates a high level of professionalism and dedication. His prompt responses and thorough follow-ups ensure that I always feel supported and valued as a customer. Doki's commitment to excellence and customer satisfaction is unparalleled. I highly recommend using the CJ Dropshipping platform and strongly advise reaching out to 'Doki Huang' for any assistance. He is a star and undoubtedly deserves a pay rise and promotion for his exceptional work and dedication. Thank you, Doki, for making my experience with CJ Dropshipping so smooth and enjoyable!

Culinari Traders

Aug 07, 2024  on Shopify

Thanks Sini Liu, for your guidance and resolving my quires. Best customer service support agent to briefly telling me all about my issues.

Chez Vous

Aug 06, 2024  on Shopify

I want to share my experience with the customer service provided by CJ, specifically highlighting the exceptional support from Irena Huang. As someone who is fairly new and had many questions, I greatly appreciate Irena's efforts and dedication. She went above and beyond to assist me and was incredibly helpful throughout the process.

Trump 2024

Aug 06, 2024  on Shopify

Irena, my assistant has been absolutely amazinf! 10/10. I will definitely keep using her and CJ :)

LumenVista

Aug 06, 2024  on Shopify

Starting first business is not easy. There are a lot of questions on the way. Choosing CJ platform I am incredibly satisfied! It's so easy to use. And with a personal agent it much more easier! I'm very glad to have Ashely Wu, I always get quick help to any question!

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