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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,106)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

StretchyGuys Store

Dec 16, 2024  on Shopify

Great platform for sourcing and shipping products. Thanks you Stacey and Kibree for being so helpful

Jumbo

Dec 16, 2024  on Shopify

Good service. Excellent Grace. She is nice and helpful to me. This app is much better than sourcinbox. I'd like to give 5 stars praising her service.

EVE my EARTH

Dec 16, 2024  on Shopify

I was assisted by Connie Jin today and she was very fast to respond and help me with my issue. so i give her 5 stars.

MyRampMate

Dec 15, 2024  on Shopify

This is a Great and reliable way to ship my orders for my Shopify store. The Customer service is excellent as Doki Huang helped me figure out any issues. Overall great service and app!

HappierBod

Dec 13, 2024  on Shopify

Very easy and helpful. My agent Angel is really helpful and solved all my problems with speed and ease!

Kickstart Music

Dec 13, 2024  on Shopify

CJ is much more professional and adapted to the regulations of the EU market than most of the other suppliers I have worked with. The support is very fast and very helpful. Thank you "Sini liu" and "Jolie" for helping and solving some problems we had. I totally recommend!

Elementik

Dec 12, 2024  on Shopify

I recommend this app. Within seconds I got help with my problem I with the ordering process. AGNES was absolutly qualified to solve my fault within no time. I'm happy that this app and the support, in this case AGNES, is so relieable.

Madame Miroir

Dec 12, 2024  on Shopify

I totally recommend CJ dropshipping ! It's easy to understand, you can source your products if you don't find them and the sourcing are very accurate, the agents are kind, fast and very helpful. My personal agent Connie helped me a lot !

HeatFlow

Dec 12, 2024  on Shopify

Amazing Help by Kaycee Chen all the time. She is always helping me with any problem I ever encounter. Awesome service 10/10

Update Avenue

Dec 12, 2024  on Shopify

CJ has been an incredible support system for my business. Their team is always active, responsive, and ready to assist whenever I need help. They provide valuable insights and solutions that have helped me grow and manage my brand more effectively. I truly appreciate their dedication and look forward to continuing our partnership!

Shara

Dec 11, 2024  on Shopify

I had a small problem creating a combo with my products, as I don't have much experience with this site I asked for help from support, a very kind lady named Angel Li helped me and thanked me for her help, I am really satisfied, she helped me very well with a lot of patience and above all very quickly. I give it a rating of 1000 out of 10.

Home Curiosity

Dec 11, 2024  on Shopify

Angel li helped me very good by clearing up some questions I had about taxes. Very helpfull and fast replies.

BarBoo

Dec 11, 2024  on Shopify

Lea Cheng , hat mir echt toll geholfen. Musste auch nicht lange auf die Antwort warten. Sie war sehr Nett und Hilfsberet.

Glute Goddess

Dec 11, 2024  on Shopify

Just downloaded CJdropshipping and got amazing service from Walton. Super quick response and good replies. Very good first impression of the service. Thank you!

YYorrZ

Dec 11, 2024  on Shopify

The agent like Amelia is professional, prompt, and helpful. The products are quality if you really give enough time to search. The connection of CJ with Shopify works seamlessly. I have ordered sample phone cases and I got them faster than I expected.

MyRampMate

Dec 11, 2024  on Shopify

Great way to ship my orders for my Shopify store. Customer service is excellent as Doki Huang helped me figure out any issues. Overall great service!

Jandoo

Dec 10, 2024  on Shopify

Jolie helped me incredibly fast with my problem on CJ. It was solved in a matter of minutes when I tried to solve it on my own for 1 hour. Thank you Jolie!

Tochi Luggages & Leather Bags

Dec 10, 2024  on Shopify

I'm so happy and excited to have received my first order. The process of requesting fulfilment was like a breeze and Ken was able to help me through the entire process to place my order. I highly recommend this CJ app. Thanks Ken for assisting me today

CosyBunnyToes

Dec 10, 2024  on Shopify

I am so happy with my agent Raymond He, he is so helpful and gets all my requests completed. He recently has put so much effort into getting everything perfect for me with my product, and even went an extra mile to ask the supplier to do certain arrangements for my packaging. excellent and very fast service!

Mein Shop

Dec 10, 2024  on Shopify

My Agent Aurora is very helpful and doing a great Job in guiding me trough the Dropship process. She is very reliable.

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