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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

SoloUniq - Experience Something Different

Aug 06, 2024  on Shopify

Gildan Wu provided excellent service with clear communication and prompt responses. The process was smooth and hassle-free. Thanks

ALIUM Helsinki

Aug 06, 2024  on Shopify

I would highly recommend this app! They are always there for you and respond very quickly. I can always count on Winnie! Thank you so much :)

Melech Essentials

Aug 05, 2024  on Shopify

Recently started with CJ dropshipping, and so far my experience with my support agent Amelia has been easy engaging, and informative.

LoveCover

Aug 05, 2024  on Shopify

Customer support is very quick and responsive. I work with Alan and could not ask for a better private agent!

Go-Dolly

Aug 05, 2024  on Shopify

I have been dealing with CJ for a while now transitioning over from another supplier and they have been super helpful. Gildan and Jolee are great and always take care of everything.

Aura Revive

Aug 05, 2024  on Shopify

Had a fantastic experience with the customer support, Angel. She is super fast. I was able to get help for all my concerns and questions, this saved me time and I was able to do my task swiftly. I would recommend that you use CJ as your suppliers for they're trust worthy and offer fast customer support.

Brodtica

Aug 05, 2024  on Shopify

I have been using CJ Dropshipping for my e-commerce business, and I am thoroughly impressed with their services. The platform is user-friendly, and the range of products available is extensive, catering to all my business needs. Shipping times have been consistently reliable, and the product quality has met my expectations. A special thanks to Agent Ken Yang, who has been exceptionally helpful throughout my experience. Ken’s prompt responses, attention to detail, and dedication to resolving any issues have made a significant difference. His support and professionalism are truly commendable, making my dropshipping journey smooth and hassle-free. I highly recommend CJ Dropshipping to any e-commerce business owner looking for a reliable and efficient dropshipping partner. Their exceptional service, combined with the outstanding support from agents like Ken Yang, sets them apart in the industry.

AmicoGesù

Aug 05, 2024  on Shopify

For the moment I'm finding myself very well, it's easy to manage the orders and as soon as I had a problem Leah helped me immediately, a really kind and helpful person. The times and management are also almost the same as they indicate.

Bébé Noire Emporium

Aug 04, 2024  on Shopify

I canceled my subscription and uninstalled this app before the free trial ended because I did not like the setup of the entire app and it was useless trying to search for anything because the pages kept resetting. Really deserved zero stars but I couldn’t submit my review without marking one star. The app is a scam.

SummitSelect

Jul 30, 2024  on Shopify

Working with CJ is great, especially thanks to Yori Lin. Superfast, super reliable. Keep on going, so I can too...

NoBarkies

Jul 30, 2024  on Shopify

Good experience with CJ as always, personal agents are very professional, this time I had the pleasure of working with Whalen Zhu and he has kept the CJ reputation high and professional. Highly recommend CJ for anyone searching sourcing app!

My Store

Jul 30, 2024  on Shopify

Cj is an indispensable tool for anyone in the dropshipping business. Its comprehensive features, reliability, and excellent support make it a must-have app for achieving success in the competitive world of e-commerce. I highly recommend it to anyone looking to streamline their operations and boost their sales. Thank you CJ for making dropshipping so effortless and profitable!

BlorkMart

Jul 30, 2024  on Shopify

Great app and works seamlessly with Shopify. Makes worldwide logistics much easier. It is also nice that you get a personal agent to work with. My agent, Whalen, was a great help to work and sorted all my issues out.

Glauri

Jul 30, 2024  on Shopify

CJDropshipping has been helpful in sourcing products and providing a reliable fulfilment service. They also provide an agent to work with who helps you, mine is Sabrina Liu who has been a gem to work with.

Canpela

Jul 30, 2024  on Shopify

My Experience with CJ has been up and down. We had a lot of problems about the processing times and unsent orders, still Krise could help me a lot on the way which made things a lot easier. He works a lot do everything he can to help his clients. Do I recommend CJ yes and no but do I recommend Krise yes absolutely.

Moody Mouse®

Jul 30, 2024  on Shopify

We had an excellent experience with CJdropshipping. The platform is user-friendly with a great product selection. The order fulfillment and shipping were efficient, and the product quality exceeded our expectations. Special thanks to John for his exceptional support and dedication, making the entire process seamless.

DENIMARA

Jul 30, 2024  on Shopify

We never had problems with them. The platform does what it promises. Our Agent Chico Lai does a great job consulting us we look forward to continuing to work with him in the future.

LOMTI

Jul 30, 2024  on Shopify

I started with dropshipping. Luckily I had the bests agent. Joean Gu answers all my questions. He answers so fast and I am so thankful for that. He helps me so much. Thank u Joean.

Whisper Wanda

Jul 30, 2024  on Shopify

J’ai été accueilli pour mes demandes par un agent Cjdropshiping, qui a été à l’écoute et a répondu à toute mes questions en toutes efficacités et rapidité. Hajar

Pets Hub Co

Jul 29, 2024  on Shopify

Outstanding Service at CJ Dropshipping – Thanks to Chico Lai! I've had a great experience with CJ Dropshipping, largely due to their excellent customer support. A special thanks to Chico Lai, who resolved a major issue for me with professionalism and speed. His dedication made a significant positive impact on my business. Highly recommend CJ Dropshipping for anyone in need of a reliable dropshipping service. Chico, you’re a star!

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