Air Product Reviews App & UGC logo

Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,645)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Prime Picks

Aug 09, 2024  on Shopify

Very good app quick response. It's very simple to use and I like how you can customize everything. Also customer support has been great! Mia Mia from Technician Maison was helpful in solving all the queries.

HomeTranquil®

Aug 08, 2024  on Shopify

I love his app it's simple, with good features and excellent fast customer service. Shoutout to Tiana for your awesome customer service! ❤️

The Brand Q

Aug 08, 2024  on Shopify

Really good app. Very easy to setup and their support team (Mia and Technician Raymond) is really quick responsive and problem solving. Very helpful. Recommended app for product review!

harbal

Aug 08, 2024  on Shopify

this app is fantantic nice i love this app in shopify im very satisfied this app and also thanks to helping me hana you are so hard working and also coprate with me she solve all me problem very easily, she is great , she is good helper , and guider

UNIGO

Aug 08, 2024  on Shopify

I was really struggling to add star ratings to my theme, but Audrey from support was fantastic! She was super patient and walked me through the entire process step-by-step. Thanks to her help, my product pages now look much more professional. I'm really impressed with the level of support and the app's functionality. Highly recommend!

Charmaza

Aug 08, 2024  on Shopify

Looking good so far, Mia and the entire staff have been very helpful, helping me customize the widgets to fit my store theme. Everything is really good out-of-the-box as well. This is the only app I've found so far that has a wide selection of attractive-looking widgets totally for free.

LittleNods

Aug 07, 2024  on Shopify

I really appreciate the support they provide to help in fixing the implementation part. Overall i am happy with this App and really benificial.

KNT - Engagement Rings, Wedding Bands & Fine Jewelry

Aug 07, 2024  on Shopify

The app is incredibly user-friendly and makes it easy for customers to leave reviews. The customization options are fantastic, allowing me to tailor the review display to perfectly match my store's aesthetic. What really sets Air Product Reviews apart is the support team. They're incredibly responsive and helpful. Whenever I've had a question or needed assistance with a specific feature, they've gone above and beyond to ensure I was satisfied. I highly recommend this app to any Shopify store owner looking to boost their credibility and increase sales.

THAT'S ITA - SHOP

Aug 06, 2024  on Shopify

Ho chiesto supporto, mi ha risposto Emily, molto gentile, professionale e la richiesta è stata evasa in tempi rapidi!

Vkamian

Aug 06, 2024  on Shopify

I really like the way Avada support me during setting apps for my site, especially Hana, she did work as well.Thank you!

EXXE

Aug 06, 2024  on Shopify

Hana was incredibly helpful during my experience with the Air Review app. She was knowledgeable, attentive, and went above and beyond to assist with my concerns. Highly recommend her for anyone needing support

Wishvault

Aug 06, 2024  on Shopify

Absolutely fantastic customer service! I had an issue with my account and reached out for support. JUDY was exceptional. She was incredibly patient, attentive, and resolved my problem quickly. She went above and beyond to ensure I was satisfied. Her professionalism and dedication made my experience with the app delightful. Highly recommend this app, especially because of the outstanding support from JUDY!

MondBay

Aug 05, 2024  on Shopify

Recently we started using this app. We are very happy with the basic features this app provides. Above all we are really impressed by the excellent customer support we have been getting from support team. Thanks.

GetYour's Shopee

Aug 05, 2024  on Shopify

I thik it is Best Product Review tool on whole shopify platform ..Great Support So far from all the review apps .My support Partner Tiana Resolved my issue in review importing real . Once again great Platform and Great Support Service

Attracting Diamonds

Aug 02, 2024  on Shopify

I was a bit confused on how to fix reviews and edit mistakes within them, but a lovely staff member named Alyssa helped me step by step and helped resolve the problem for me. I'm truly grateful, and due to being so satisfied with customer service, i will continue to keep using Air product reviews.

CrownHair

Aug 01, 2024  on Shopify

I wanted to express my satisfaction with the Air Product Review app. It has been an invaluable resource for managing and tracking my online reviews. A special thanks goes to agent Judy, who provided exceptional customer service. Judy was instrumental in helping me resolve some technical issues and optimize my use of the app. Her helpfulness and expertise made the whole process much easier. I highly recommend Air Product Review for anyone looking for an intuitive app and high quality customer support!

Orange Splash

Aug 01, 2024  on Shopify

I had the pleasure of interacting with Hana from the customer support team, and I couldn't be more impressed. Her attentiveness, professionalism, and genuine kindness made my experience exceptional. Hana went above and beyond to ensure my queries were resolved quickly and thoroughly. It’s rare to encounter such dedication and care in customer service. Thank you, Hana, for making my day better!

PetQute

Jul 31, 2024  on Shopify

It's really a master piece for shopify store. I appreciate so much Tiana and Nikita- the tech in the review for their outstanding support.

Planet Adora

Jul 31, 2024  on Shopify

This app is incredibly useful for gathering customer reviews and boosting conversions. After updating to a new theme, I encountered an issue with activating the star rating for products. Anivia and Linda promptly requested admin access and resolved the problem within an hour. I especially love the reviews carousel on the homepage, which links directly to products and significantly aids in conversion.

MEE audio

Jul 31, 2024  on Shopify

This app works and looks amazing in my store! Customer service is top notch as well! Anivia and team helped me get everything up and running smoothly.

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