Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,201)

Overall rating

4.9

5

1,955
4

59
3

5
2

1
1

8

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

The Best Letters

Oct 24, 2025 on Shopify

Had an amazing experience, wasn't sure how to add the customer reviews and they were able to request access to my account and literally do it all for me. We were done in minutes. Thank you so much Mira. Amazing customers service

Parfymhemmet.se

Oct 24, 2025 on Shopify

Great support! April and Alyssa helped me very quickly and solved my issue fast. Super friendly and professional team. Highly recommended!

Melt Mod

Oct 24, 2025 on Shopify

Has been a great app, and support has been fantastic, especially Riley who has helped me with many different topics and solutions.

Lunar Loox

Oct 24, 2025 on Shopify

Jennie was AMAZING really helpful and resolved everything and is getting more help for an error caused by the last app. Thank you!

Frameo Store

Oct 24, 2025 on Shopify

Great App and a very quick support. Has all the features you'll need to publish your reviews.

VSS OILS

Oct 24, 2025 on Shopify

Easy to install and use and a big thank you to Iris, so patient and helpful. Great customer service, truly appreciate it. Thank you for your timely response and effort in setting up my app. YOU ROCK!

Kotanz.pk

Oct 23, 2025 on Shopify

Great experience! The support was super helpful and quick. Special thanks to Sonny for the excellent assistance — highly recommended!

Fitnesz Világ

Oct 23, 2025 on Shopify

Iris was very helpful and fast, the best combination!

Eldheim

Oct 23, 2025 on Shopify

Fått rask og god hjelp fra Felicity!

Pawuamba

Oct 22, 2025 on Shopify

Es fácil de instalar, muy intuitiva, se personaliza facilmente. Tenia unas dudas cuando recién la instalé y Mirra me ayudó muy amable a solucionar todo

Ruined By Fiction

Oct 22, 2025 on Shopify

ABSOLUTELY love this app. Switched from JudgeMe and started using this one and amazed by all the rich features it has. And the customer support is extremely helpful and very quick with their replies and fixes. They've found a lifetime user in me!!!

Wanabe Natural Cosmetics

Oct 22, 2025 on Shopify

Ho chiesto aiuto, per trasferire massivamente delle recensioni. Mi ha risposto Iris, è stata efficiente, gentile e disponibile. E' rimasta in linea con me fino a quando non ho completato il processo e tutto è andato a Buon Fine. Grazie Iris.

Midifur

Oct 22, 2025 on Shopify

The app works perfectly and is very easy to use. The support team is fast and professional — special thanks to Felicity for being so helpful and patient. Highly recommend this app!

KAVIDELLE

Oct 21, 2025 on Shopify

Sonny was super helpful and patient, 10/10 customer service.

GYM TAILOR

Oct 21, 2025 on Shopify

Great User Interface and modern look on your website. Customer support (Abby specifically) is outstanding and is resolving all of your questions within minutes. 5/5

Portugese Schoenen

Oct 21, 2025 on Shopify

Had some great help from Iris setting up my review Air Product. She was kind and helpful!

Parker

Oct 21, 2025 on Shopify

@felicity, molto ottimi

Stellar

Oct 21, 2025 on Shopify

Good support and functional app

Pivura

Oct 20, 2025 on Shopify

Great Customer service! Shoutout to Hana for helping

Sorali Cosmetic

Oct 20, 2025 on Shopify

I like it support quick and great design It's look professionel