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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

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Reviews (5,775)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

TrendWave

Apr 17, 2025  on Shopify

Excelent support provided, quick and useful!

The Kingdom Collective

Apr 17, 2025  on Shopify

Hana assisted me right away and was very kind and patient to explain to me all the features and questions I have. Perfect and quick customer support, just how I love it!

Smart 360 Photo Booth

Apr 17, 2025  on Shopify

I really love this app—both of my Shopify stores are using it. It's by far the most user-friendly software I've come across. Anyone working with Shopify should definitely know about it. Sonny from your support team has been incredibly helpful, patiently walking me through things I didn’t understand. He’s truly a dedicated and competent team member—he absolutely deserves a raise and a promotion! I'll be recommending this app to my friends as well. Thanks again!

Fantoystic

Apr 16, 2025  on Shopify

Everything was super helpful and easy to use—really appreciate how thoughtful and efficient it all is.

Slickfix

Apr 16, 2025  on Shopify

京都の自転車屋 CYCLE SHOP eirin ＆ サイクルハテナ

Apr 15, 2025  on Shopify

困った時の対応が早い事が、安心できます。

LuxiCurl

Apr 15, 2025  on Shopify

Des membre confiant et une expertise incroyable, je suis satisfait !!

Shale Store

Apr 15, 2025  on Shopify

Outstanding experience and well assisted by Jasmine.

Moshi Melon

Apr 14, 2025  on Shopify

Been having a lot of fun with this app! There's a lot you can customize even with the free version, and customer support is fast and efficient :)

Beyond Good Foods

Apr 14, 2025  on Shopify

Such a quick and nice repond from the customer service, especially from Hana.

New Evolution Club

Apr 14, 2025  on Shopify

"Amazing support! The Shopify team was quick, helpful, and resolved my issue smoothly. Really appreciate the professional and friendly assistance.

CORAL HIVE

Apr 12, 2025  on Shopify

Support team is very supportive.

Nailona

Apr 12, 2025  on Shopify

Audrey m'a aidé à correctement importer mes avis en un rien de temps ! Une application parfaite et super design. Je recommande :)

Garden Gallery

Apr 11, 2025  on Shopify

ef sa ne

My Store

Apr 11, 2025  on Shopify

Great app to display reviews from other platforms. Jade helped import reviews from Etsy which brought lift to the store. Highly recommend :)

DirtBag Supply Co.

Apr 07, 2025  on Shopify

Abby was very helpful implementing the app

tioroa

Apr 07, 2025  on Shopify

Great app and support experience, I suggest to try :)

Mamba

Apr 06, 2025  on Shopify

The support is the very best i recommend you to use it sooo much!!

Book Shelf Game

Apr 06, 2025  on Shopify

Air Reviews has been a total win for Bookshelf Games. Super easy to collect reviews, and the star ratings add instant credibility. Love how it blends perfectly with our theme — clean, fun, and effective!

REPOSE

Apr 06, 2025  on Shopify

hana and andrew helped me so much great app and great peoples wow thanks!

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