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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,253)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Renewè

Jun 26, 2025  on Shopify

Iris was a great help with the Air Product Reviews APP & UGC. She helped me immediately to insert the code into my website. She was fantastic. Thank you!

Vazquez

Jun 25, 2025  on Shopify

Laisser un avis sur un logiciel d'avis semble ironique mais ce logiciel fonctionne a merveille, est tres personnalisable, et le service client est quali. Merci à Hana pour m'avoir aidé a resoudre des petits soucis d'affichage

Imria Jewels

Jun 25, 2025  on Shopify

This app is so good and the support team is truly out of this world. I had a couple of questions about customizations and some problems and the support team literally solved these within 10 minutes. Also the app is really good at what it does collect reviews extensive customization and much more ! try it !

fresh

Jun 25, 2025  on Shopify

Excellent service Abby 10/10

Cilantro Machine Washable Rugs

Jun 25, 2025  on Shopify

Great platform and amazing customer service! Highly recommend.

gutaussehen

Jun 25, 2025  on Shopify

The best Review App on the Market! I have tried many apps (paid) but thats the ultimate Solution - and its for FREE. Come here- stay forever! And the support Team is 10/10. Thanks Felicity

Jasperattire

Jun 24, 2025  on Shopify

Good customer support!

TheRaceFans

Jun 24, 2025  on Shopify

Great App and Hana is super supportive, quick response and resolution.

GREEN SHEEP

Jun 24, 2025  on Shopify

Recomendo esse aplicativo equipe de suporte é excelente ajudam muito

Bergamond & Birch

Jun 24, 2025  on Shopify

Great app, grat customer service. Sonny always helps us to the next level!!

Delicate Dreams

Jun 23, 2025  on Shopify

Thee Modern Roots

Jun 23, 2025  on Shopify

I have asked for help a lot of times, this one review doesn't do the justice the team is always there to help no matter what. They always work things out in a way its not much time taking for me either, especially Sonny who has helped me so many times with the smoothest solution delivery. Really appreciate the work!

Nexus

Jun 23, 2025  on Shopify

great app, and kindness help, thank you very much!

All Day Pretty

Jun 23, 2025  on Shopify

The support team is amazing , always available and so prompt to help. Today I had the best experience with Audrey in setting up everything for me. I am so happy I made the right choice by installing Air Reviews and its apps. Thanks Audrey! you are such a great Support :)

Mein Shop

Jun 23, 2025  on Shopify

Super netter Service. Die Liebe Mirra hat mir super geholfen und hatte gleich eine Lösung. super lieber Umgang. Sie hat sich sehr viel Zeit genommen um mir zu helfen.

Impulse777

Jun 23, 2025  on Shopify

The support is amazing, fast and friendly. They answered all my questions and requests, the best. Special thanks to Felicity, she was very kind. :)

E-Mart Shopping

Jun 22, 2025  on Shopify

Truly one of the best support experiences I’ve ever had — and the app is fantastic too! ️ I was honestly feeling really confused and overwhelmed trying to figure out how to set up product reviews and UGC on my store. So many features, so many settings — I wasn’t sure where to even start . But then I reached out through the chat on the Air Product Reviews App, and that’s when everything changed. Sonny jumped into the chat and immediately made me feel heard and understood . He walked me through every step, answered all my (many!) questions with patience, and never rushed me. It honestly felt like chatting with a friend who actually knew what they were doing . Thanks to Sonny’s guidance, I now have gorgeous customer reviews and user-generated content showing on my store — it looks so professional and helps build real trust with my visitors . I can’t thank the team enough for creating such an intuitive, powerful app — but even more importantly, for backing it up with human support that truly cares. To anyone struggling or confused: just open that chat. There i got Sonny who have complete knowledge about this app Thank you again!!

Welsee

Jun 22, 2025  on Shopify

Big Thanks to Mirra – You Made It Easy! I just want to say a huge thank you to Mirra for helping me set up the Air Product Reviews & UGC app on my Shopify store. I was struggling to understand how to get everything working — from review displays to email requests — but Mirra walked me through each step patiently. Because of your help, the app is now running perfectly and looks amazing on my store. It’s already helping me build trust with new customers. Honestly, couldn’t have done it without you. Really appreciate your support, Mirra!

SV goodies

Jun 21, 2025  on Shopify

This app easy to use & easy to setup. I would recommend this app. Customer service chat is great & fast respond and very helpful. Special thanks for Hana, her support are great & nice.

PremiumWoodArt

Jun 20, 2025  on Shopify

I'm extremely satisfied with the Air Product Review app! It's very easy to use, with flexible customization options that make the reviews look clean and beautiful on my store. Their customer support is excellent—fast, helpful, and professional. A big thank you to Felicity for her outstanding assistance and prompt responses! Highly recommended for anyone looking to showcase customer feedback effectively!

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