Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,383)

Overall rating

4.9

5

2,187
4

66
3

5
2

1
1

10

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

shiwojia

Dec 25, 2025 on Shopify

The app is excellent, and the customer service is very helpful. We look forward to new features being added so our store can sell even better.

Serrano Markt

Dec 25, 2025 on Shopify

I am grateful for Abby's support.

WaveyWares®

Dec 24, 2025 on Shopify

Hana was very helpful with my customer service request.

Miri Art

Dec 24, 2025 on Shopify

Ik was fantastisch geholpen door Ethan !

Vaibhav Dhadda Jewelry

Dec 23, 2025 on Shopify

The earrings I purchased are stunning! They’re not only beautiful but also incredibly comfortable to wear all day long. I've received so many compliments each time I wear them.

S I C O R A

Dec 23, 2025 on Shopify

Good customer service!

Roop by Rania

Dec 23, 2025 on Shopify

Lovely App, has all features that i need, and the team is so prompt is resolving queries- Jade you're a star. thank you.

Nighat Ahmad Official

Dec 23, 2025 on Shopify

had an awesome experience till now with Air Product App, be it in terms of User Interface or custumer support, which is very quickk and easy. Must have!

KleinSelect

Dec 22, 2025 on Shopify

Wirklich super App. ich bin ehrlich begeistert davon und der Support. der ist ja wirklich genial und antwortet dir sofort und hilft sogar bis man zum Ergebnis gekommen ist. Also ich kann es nur empfehlen..:-).

The Third Domain

Dec 21, 2025 on Shopify

awesome customer support, timely and highly efficient. great work Riley from Avada

Keyyah Jewellery

Dec 21, 2025 on Shopify

This app is very useful. I had a technical issue and Abby helped me out promptly. Wonderful product and service.

Viking King Trading Co

Dec 21, 2025 on Shopify

Riley was very helpful with helping me import, even going so far as to edit my file for me when i couldnt figure it out. Thank you Riley!!

Daisie's Tees

Dec 21, 2025 on Shopify

Great feedback, instant reactions, amazing for a free app. Thank you very much.

PickleGenes

Dec 20, 2025 on Shopify

Olivia is very supportive. I really appreciate her support.

pug&duck games

Dec 19, 2025 on Shopify

Hervorragender Support, sofortige Hilfe von Audrey! Danke!!

Vrumaira

Dec 19, 2025 on Shopify

Excellent experience. The support team is extremely responsive and genuinely helpful—especially HANA, who handled my queries with professionalism and speed. Whenever I faced an issue, it was resolved quickly, which is rare these days. The app works smoothly and truly delivers on what it promises. I highly recommend this app to anyone serious about growing their business.

FoxFinch

Dec 19, 2025 on Shopify

great app and user friendly.. Hana quickly helped me resolve my queries. looking forward to use and explore this app more

Piano Potato Toys

Dec 18, 2025 on Shopify

Great review app! It’s simple to set up and works well. When I had a question, customer support responded quickly and Olivia was very patient and professional. Really appreciate the help!

WEAR KAYO

Dec 18, 2025 on Shopify

Olivia from the Avada app support team was extremely helpful and professional. She resolved my issue quickly and provided clear guidance. Great support experience!

Koalaehub

Dec 18, 2025 on Shopify

The support team is really great; they help me as quickly as possible