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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,107)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

THE GIR FARMER

Sep 06, 2025  on Shopify

Good app for reviews but currently you can only import 10 reviews at a time from amazon

JADE BRAND

Aug 31, 2025  on Shopify

ottima disponibilita nel risolvere problemi e aiutare ! per il momento l'app funziona bene e fa il suo lavoro ! riley è stata molto carina e mi ha aiutato subito!

Hero Link

Aug 21, 2025  on Shopify

The team is very attentive to your needs and they are quick to respond. Thank you Avery, Alicia and Riley. Gave it 4 stars, because some of the items don't work out of the box, as intended.

Alchemedic

Aug 11, 2025  on Shopify

Fast Responsive Customer Service, aesthetically more pleasing than other Free options, Might Glitch from time to time but Support should be able to fix it.

jpwels

Aug 11, 2025  on Shopify

good service

Third Way Formation

Jul 08, 2025  on Shopify

I'm most of the way through the setup phase. So far, it's fairly intuitive and simple. Lots of customizable aspects, but they aren't too overwhelming to set up. Jasmine helped me when I had a question. She was quick and helpful. Unfortunately, I was hoping to schedule "review requests" to be sent in a couple weeks for the orders I received yesterday. But you can only schedule them out for future orders, not past orders. However, you can send them immediately for past orders.

Vanesa

Jun 28, 2025  on Shopify

Good Support by HANA

ComfyNude

Jun 27, 2025  on Shopify

I just installed the App, and I'm really thankful for Jasmine for the good online support and guidance to know how to navigate through the app and add the proper reviews to my online store.

Good + Plenty Naturals®

Jun 25, 2025  on Shopify

I would not have been able to get things setup and reviews imported without the help of Mirra and Audrey. There was a lot of issues with the file import and how the reviews were showing up on my site, but they were incredibly patient in making the corrections.

ToneTherapy

Jun 24, 2025  on Shopify

Hana gave great customer support

NukeZ

Jun 22, 2025  on Shopify

the support team is really great specially Riley, jasmine, wiliam was great help

Emarath.com

Jun 21, 2025  on Shopify

hana

RAVEEN

May 28, 2025  on Shopify

Support ist erste Sahne! Die App an sich könnte noch ein paar kleine nützliche Updates haben wie z.b Googlebewertungen anzeigen etc. aber ansonsten gut!

Hazella

Apr 12, 2025  on Shopify

Pretty fun experience with the app, its simple to use and integrate, also the customer service is spot on, delivering solutions in few minutes

Mona B India

Apr 03, 2025  on Shopify

Tajanee Jewels

Mar 22, 2025  on Shopify

Abby is a saviour, she helped me out instantly without any delays and also waited for me to check whether my problem is solved or not. She is polite, humble and a Professional in her work. Thanks abby you are great.

Surrender Gifts

Mar 11, 2025  on Shopify

Boutique Maps

Feb 24, 2025  on Shopify

Abby did a fantastic job supporting my doubts and setup questions. While I am still learning to use the product, she provided valuable inputs. I will give a 5 star rating after I use it for a while and confirms my expectations.

timiz

Feb 04, 2025  on Shopify

L'application manque un peu d'ergonomie à mon goût. Le personne à disposition répond promptement et est efficace. Audrey m'a beaucoup aidé, merci à elle.

Anime Merchandise

Dec 29, 2024  on Shopify

thanks for hana's help. with great patience really do me a favor!!

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