I'm most of the way through the setup phase. So far, it's fairly intuitive and simple. Lots of customizable aspects, but they aren't too overwhelming to set up. Jasmine helped me when I had a question. She was quick and helpful. Unfortunately, I was hoping to schedule "review requests" to be sent in a couple weeks for the orders I received yesterday. But you can only schedule them out for future orders, not past orders. However, you can send them immediately for past orders.

Good Support by HANA

I just installed the App, and I'm really thankful for Jasmine for the good online support and guidance to know how to navigate through the app and add the proper reviews to my online store.

I would not have been able to get things setup and reviews imported without the help of Mirra and Audrey. There was a lot of issues with the file import and how the reviews were showing up on my site, but they were incredibly patient in making the corrections.

Hana gave great customer support

the support team is really great specially Riley, jasmine, wiliam was great help

hana

Support ist erste Sahne! Die App an sich könnte noch ein paar kleine nützliche Updates haben wie z.b Googlebewertungen anzeigen etc. aber ansonsten gut!

Pretty fun experience with the app, its simple to use and integrate, also the customer service is spot on, delivering solutions in few minutes

Abby is a saviour, she helped me out instantly without any delays and also waited for me to check whether my problem is solved or not. She is polite, humble and a Professional in her work. Thanks abby you are great.

Abby did a fantastic job supporting my doubts and setup questions. While I am still learning to use the product, she provided valuable inputs. I will give a 5 star rating after I use it for a while and confirms my expectations.

L'application manque un peu d'ergonomie à mon goût. Le personne à disposition répond promptement et est efficace. Audrey m'a beaucoup aidé, merci à elle.

thanks for hana's help. with great patience really do me a favor!!

At 1st i was a little disappointed, someone helped me to import a review from another sailing platform and maid a mess, however, someone else came around on the next day and correct all of it

your customer support is great . I love Audrey

A bit difficult to understand for a beginner (for this app), although I normally work with computers and software.. Not easy to find your way around. But I got great help from Jasmine and William so now the app is running

After looking for a couple review apps i came to this app. i had a bit of trouble setting it up correctly but with the kind help of Sonny it was a piece of cake. Ready to collect reviews for my webshop! thanks again.

This is the first time I've downloaded the application to try it out. My first impressions are good. Thanks to Jasmine who helped me understand a lot of things.