Air Product Reviews App & UGC logo

Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,645)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Ashley Furniture Homestore Philippines

Aug 15, 2024  on Shopify

The support team was fantastic. I encountered some issues, but Hana promptly and effectively resolved them. The app is backed by an exceptional support team.

Hello.shop

Aug 15, 2024  on Shopify

De momento va todo muy bien. Es una app que gratuitamente entrega excelentes configuraciones con las cuales muy pocas apps cuentan para lo que esta construida. Mia de soporte me atendió unas preguntas y respondio muy bien.

LoveLock™

Aug 15, 2024  on Shopify

good customer support and many free features but still lacking some features good support from Audrey and Maison and Tracy

SmartShoppe

Aug 14, 2024  on Shopify

I had an excellent experience working with Audrey and William for assistance with the AVADA SEO app. Their expertise and support were invaluable in optimizing my site. They were incredibly knowledgeable, patient, and attentive, ensuring all my questions were answered and issues resolved efficiently. Highly recommend their service for anyone looking to improve their SEO efforts

Pet Zen Plus

Aug 14, 2024  on Shopify

So far, loving everything. I had a slight problem and contacted Lydia with customer service. Amazing, quick customer service that fixed the issue immediately. Really loving Air: Product Reviews app for my Shopify store.

True cart

Aug 14, 2024  on Shopify

I definitely recommend this app! Yesterday, I faced some difficulties importing reviews and was pressed for time as I had to go to sleep. I reached out to Tracy, the support assistant at Avada, and sent her the reviews file. She promptly took care of it and uploaded the reviews herself, saving me a lot of effort. Tracy was incredibly supportive and kind. Big thanks to Avada and their excellent customer service, especially Tracy

Red Papayas

Aug 13, 2024  on Shopify

I tried another review app but it went very badly. It was difficult to set up and kept crashing. Today I set up Air Product Reviews App & UGC with Mia's support and everything is working perfectly. Mia has been a great help and has been with me for as long as it took until everything was set up perfectly. Thank you very much Mia, for your patience and professionalism.

DeInductieExpert

Aug 13, 2024  on Shopify

Tiana and Maison helped me very well with the problem I was facing with regards to my product rating. I definitely recommend this app for anyone who wants to have a review app with high quality service.

Kawaink

Aug 13, 2024  on Shopify

This app is great, but better yet, their support team. It's truly fulfilling to partner with companies that are ready to jump into action to help you succeed. This makes us choose Air reviews again and again

Rome Rite Bags

Aug 12, 2024  on Shopify

Absolutely amazing app, most definitely the best reviews app on shopify. Couldn't code the snippet into my store but you cam request help from them and Raymond was absolutely amazing, he helped me sort it out very quickly. Will be upgrading to thier pro version later on. Very satisfied

Sarah Vms Art

Aug 12, 2024  on Shopify

This app has everything you could possibly need for managing and collecting reviews. The customer support is also top! Hana quickly resolved my issues within minutes. Highly recommend!

Hyd Pets

Aug 12, 2024  on Shopify

By far the best review app, and the support guys are just amazing, the response is very very quick and efficient specially the support girl named jade was amazing she was very quick to understand my problem and dealt with it right away. truly blown away from their services! i was having difficulty in some technical issue as i'm not the tech guy i couldn't understand what was wrong but they dealt with it right away and that too for FREE!

Lunorix

Aug 11, 2024  on Shopify

Charles from customer service helped me a lot and he was really nice too. I needed help on knowing how to import reviews from amazon and he responded immediately to my case. Thank you so much Charles for the help!

Happy Dino Toys

Aug 11, 2024  on Shopify

Whenever I have an issue with the app the support team is always so responsive. Big thank you to Hana for helping me tonight!

Green Elephant sale

Aug 11, 2024  on Shopify

The application is very complete, its free version is very robust compared to others that are necessarily paid and the support is the best: Hana was attentive to my doubts, helped me to solve them and I could visualize my reviews.

My Store

Aug 10, 2024  on Shopify

I had a great experience using this app. It’s user-friendly and efficient. Special thanks to Mia from the support team her help was invaluable and she went above and beyond to assist me. Highly recommend!

BEYOND THE VEIL

Aug 10, 2024  on Shopify

This app is amazing! Its easy to set up and it has lots of useful setting for your store. The customer service is absolutely amazing. I spoke with Hana who sorts my inquiries out within seconds. Thank you for this app. I also use the free version.

KVM Tools Inc.

Aug 10, 2024  on Shopify

Support when you need it. Easy importing functionality. Easy to setup. Recommended. Hana set our store perfectly.

NOIRSY

Aug 10, 2024  on Shopify

My experience was such wonderful, especially with Hana who answered all my questions quickly and effictively. Thank you so much !

RaRetail

Aug 09, 2024  on Shopify

The assistance was super quick, Lydia and Raymond helped me, they were very friendly, and they solved my problem very quickly.

Scroll to Top