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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,645)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

HÉRAULT - PARIS

Oct 24, 2024  on Shopify

This app is fantastic! It's user-friendly and makes reading and writing reviews a breeze. The filtering options are great for finding specific information. What really stands out is the customer support. They're incredibly responsive and helpful, addressing my questions quickly and thoroughly. Having reliable support makes a huge difference in my overall experience. Highly recommended for anyone looking to make informed decisions!

Drip SquadX

Oct 24, 2024  on Shopify

I was installing the App for my store and ran into problem Audrey was god sent. She resolved the problem in matters of minutes. It helped me to get reviews from a satisfied customer promptly

Ofertus.ro

Oct 24, 2024  on Shopify

Great app and amazing customers service. Hana did a wonderful job with what i asked and quickly took action.

Exound® Pro Audio

Oct 24, 2024  on Shopify

5 stars just because of Avada's excellent customer support, even though I am a free user. Really appreciate Charles and Toby's kind and fast service. Subscribe immediately.

SLBMoto

Oct 24, 2024  on Shopify

Excellent support to help getting the app setup. Quick and easy. Still to explore the full capabilities but really looking forward to seeing how this will help drive sales for my store. The quality of support fills me with confidence!

Shoe Place Kisii

Oct 24, 2024  on Shopify

The responses are quick and they help you out with exactly what you require;thank you Hana, its a 10 for me

Convariedad

Oct 24, 2024  on Shopify

Excelente experiencia en la aplicación, tuve el agrado de conocer a Audrey. una gran persona que me ayudo mucho y se dedico amablemente a explicarme todo paso a paso. PERSONAS ASI SON LAS QUE SUMAN! Y DAN UNA EXCELENTE SATISFACCION! 5 ESTRELLAS ES POCO.

Gems

Oct 23, 2024  on Shopify

Support is great, very fast, really trying to help you, kind, and working hard. I recommend this app

DigitalDomain

Oct 23, 2024  on Shopify

Jade has been a tremendous help to me. Her support and advice have guided me trough tough times, and I truly appreciate her kindness and insight

Vistella

Oct 22, 2024  on Shopify

Alyssa helped me resolve my issues with displaying reviews on my website. Very professional and quick.

Artessia

Oct 22, 2024  on Shopify

Abby's customer support was absolutely amazing! She's fast, polite and find a solution very quickly.

Mad Monkey

Oct 22, 2024  on Shopify

The Air Product Reviews App & UGC is excellent! It’s incredibly easy to use and has significantly boosted the trust factor on my Shopify store. The customer support is outstanding—available instantly whenever I need help, which has made setup and troubleshooting a breeze. The app’s seamless integration for collecting and displaying reviews, along with user-generated content, has really helped engage our customers. Highly recommended for anyone looking to improve social proof and sales conversion!

MULTI MART BAZAAR

Oct 21, 2024  on Shopify

I appreciate the service and i am glad i have chosen the air product review app for my store. thank you

Idea Mountain

Oct 21, 2024  on Shopify

simple to use, AND they have a very active support chat system. I got great help from a number of their people, especially Jasmine and Toby. you can do a good amount of customization, even with just the basic version. I can see how this can be used more on my site.

Roses del fuego

Oct 21, 2024  on Shopify

The modules were unpublished due to an unknown/ maybe theme related issue, but Jasmine came to the rescue in less than 5 minutes!

The Unite Clothing

Oct 21, 2024  on Shopify

I had an amazing experience using this app! The features are user-friendly and everything runs smoothly, making it super convenient. A special shoutout to "Alyssa" for her outstanding service—she was incredibly helpful, patient, and made sure all my concerns were addressed. Thanks to her, my experience was top-notch! Highly recommend this app to anyone looking for reliable service and support.

White Wolf India

Oct 20, 2024  on Shopify

Amazing app & customer support service. Especially "Hana" and "Raymond" helped me a lot to fix the ratings issue

InspiredDwell

Oct 20, 2024  on Shopify

Hana helped me solved my problem extremly quick after less then a minute. Moreover its probably the best free reviews app out there.

The Mythic Vault

Oct 19, 2024  on Shopify

i had a great experience with Air reviews and especially "Hana" gave me a great support in setting up reviews in shop

My Store

Oct 19, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ I recently integrated the Air product review app with my Shopify store, and I have to say, the experience was fantastic! A huge thank you to Audrey and Toby from the support team—they went above and beyond to assist me throughout the process. Their expertise and dedication made the integration seamless, and I was truly amazed by their professionalism and quick responses to my questions. I highly recommend the Air product review app for anyone looking to enhance their store’s customer feedback experience!

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