Outstanding Experience with Avada Air – Truly Exceptional Service! I had an incredible experience with Avada Air! From the very beginning, their services, support, and overall customer care exceeded all expectations. Every step of the process was smooth, efficient, and handled with utmost professionalism. A special shoutout to Sonny, who went above and beyond to assist me throughout. His guidance, patience, and in-depth knowledge made everything much easier and more reassuring. It's rare to find someone so committed and supportive—Sonny truly made a difference! If you’re looking for reliable service, expert assistance, and a team that genuinely cares, Avada Air is the one to trust. Highly recommended!

The app is great, and the customer support experience is even better. Arthur quicky assisted in helping send review requests for previous orders prior to installing the app.

Mirra was Brilliant. When I faced some difficulties with the app, she responded promptly and fixed my issue within minutes. Time is money, baby. Mirra did a great job. Great product up to now.Thanks

Made a small mistake and didn’t know how to fix it, Felicity helped me out nicely and quickly, good service!!

The customer support was great. Felicity did a great job helping me with my issue and did it quickly and efficiently.

Perfect app, I tried a lot of programs of the same type and finally decided to use the Air Product Reviews App. When I had problems using it, I got great customer service and fast response time, especially “Hana” helped me a lot and solved my problem quickly. Everything is great and I hope your work gets better and better!

We had a problem with the reviews not displaying properly after transferring them over from another app. Jade was quick to notice our problem and assist us with a solution from HER side of support so that we could rest assured. Very happy with the support we received and the way the reviews appear on our website!!

I am genuinely impressed by the Team and my contact Felicity. She was able to pinpoint a small glitch and have her team fix in a matter of minutes. I have just installed and already Love this app and my help from Felicity. She made this so easy and fixed my issue so fast...wow. Felicity you are a Rockstar

amazing app to use there customer support and everything is super excellent julie help me in each and every problem i face .thanks julie and entire team of air product reviews.

excellent app and great support team, and i want to thanks Felicity from Air team for her assistance

Easy to set up and if you do need support, Charles is top notch. A great experience. And Felicity, the best.

Great app! Air Product Reviews & UGC is easy to use and integrates perfectly with my store. Special thanks to Audrey from support for her quick and helpful assistance. Highly recommended!

I had trouble with the setup at first, but Hana kindly guided me through everything step by step. She even helped fix some issues with the import data, and thanks to her support, I was able to complete the setup successfully. I'm truly grateful—thank you so much!

Mirra had been very helpful and extremely patient. She addressed all my issues and I was able to set up this app perfectly well. It is easy to integrate and works very well with shopify. Very happy to have connected with Air: Product Reviews and UGC.

Abby was incredibly helpful with getting my online website up and running. She was knowledgeable, efficient, and easy to work with. Thanks to her guidance, everything looks and functions great. Highly recommend her for any web-related support!

I've had this app for only a few hours and it only took that for me to wish I had found it sooner! If the incredible features, ease of use and variety of options for customizations were not enough, the support staff sealed the deal! Felicity & Avery are hands down two of the kindest, patient and helpful people I have experienced working with through an app support chat. I am so thankful to them both for going above and beyond to help me through a few hiccups transferring my reviews from the previous host. If it was possible I would ask for one of them each time I needed support. Don't hesitate to download this app, peace of mind is just a few clicks away!

This app works great and is helpful to increase sales. The Air team is awesome, they are very prompt & helpful. For collecting reviews , must use this

A very useful and well developed app with lots of tools and versatility. Customer service support is excellent and has had quick responses and strong communication throughout all of my enquiries.

Do not download this APP, you'll loose time overtime by doing the work again and again. I downloaded this APP about more than a year ago and at the beginning, a lot of features were FREE. One day to another (without letting us know), they started their paid plans which covered a lot of cool features and erased all the customization that was setup in the APP. - Before their update, we were able to customize the email sent to the customers, they updated and they replaced it with their generic texts without saying anything. Means one day to another my customers received a generic text. I had less reviews because of that. - Can't reply to the customers reviews (was FREE before), one day to another I couldn't reply anymore to my customers reviews. - Translations are not FREE as well It was a good APP at the beginning and they decided to update everything without letting their customers know about this, and this made me loose time. I went to another APP which has all the features for FREE. They have a good customer support though.

Love the app and the instantaneous support. One of their support members, Sonny, helped me very quickly with my question.