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Customer reviews: Air Product Reviews App & UGC

Develop by Shopify

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,383)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

MoonDrip Wax Melts

Nov 18, 2025  on Shopify

Arthur helped me out with all my problems. I over looked a few things and he helped me get back on track. Now I can get reviews that will help my business grow.

My Store

Nov 17, 2025  on Shopify

Arthur was amazing! He helped me made my website and made the whole process super easy. Thank you so much!”

Hofficea

Nov 17, 2025  on Shopify

Absolutely outstanding app and support team! I rarely write reviews, but this app truly deserves it. Not only does it work flawlessly, but the support team is on another level. The representative who assisted me was incredibly professional, patient, and quick to resolve the issue. They even went into my theme, identified an old code conflict, and fixed everything perfectly. It’s honestly the best customer support experience I’ve had on Shopify. If you’re considering this app, don’t hesitate — just install it. You’ll be impressed.

Whiteseed Nutrition

Nov 17, 2025  on Shopify

my app was not working after support with Avery that quick response and very supportive , thank you

PWX

Nov 16, 2025  on Shopify

A little bit of a learning curve but Customer Support was available in less than a minute, and Olivia directed me exactly what I was looking for. I'm stoked to find this gem of an app. Awesome that it has CSS to customize too.

Hofficea

Nov 16, 2025  on Shopify

There’s no better customer support than this. You should start using this app right away. Great job!

jozfinity.com

Nov 15, 2025  on Shopify

Arthur was friendly and helpful! He guided me through the review app setup with patience and professionalism. Thanks to him, everything works perfectly now. I’m really grateful for his support!

Radical Weavers

Nov 14, 2025  on Shopify

Great app so far, reached out to customer service for some assistance, and Avery & Ryan were quick and answered my question right away

Delore

Nov 14, 2025  on Shopify

The App is perfect and simple to use + their services is very good actually i was facing a small problem but Julie's fast response saved me I'm very satisfied <3

Hooshold

Nov 13, 2025  on Shopify

Such quick support!!! Avery walked me through everything and she addressed my issues (which was ME not understanding the set up process). Highly recommend this app! Excited to use it further.

Hi Fitness

Nov 13, 2025  on Shopify

Olivia provided outstanding assistance during my app setup process. She was efficient, professional, and incredibly helpful. Her guidance was clear and patient, turning what could have been a frustrating process into a smooth and positive experience. I highly commend her for her fantastic customer service and technical skill.

BEWell Health & Wellness Sdn Bhd

Nov 12, 2025  on Shopify

Had both Jade and Avery to assist the set up, and it was very efficient. They made the process so much more easier, thank you

GOSEUNG +-×÷

Nov 12, 2025  on Shopify

Avery was amazing! She solved my issue right away — super fast and efficient. She understood the problem instantly and fixed everything within minutes. Excellent support and a very professional attitude. Thanks to the Air Product Reviews team for such great service!

FALCON STORE

Nov 11, 2025  on Shopify

The app is excellent! The support team is super helpful and replies very quickly. Special thanks to Avery for the fast response and amazing support.

MieKit

Nov 11, 2025  on Shopify

Air Product Reviews provides an excellent platform for genuine and detailed product insights. I was particularly impressed by the professionalism and support from Hana, who ensured a smooth and efficient experience throughout. Highly recommended for anyone seeking reliable product review services.

Manifest That

Nov 10, 2025  on Shopify

Great app for reviews, and especially the support that Riley provides me is unbeatable. A must for your store.

Zen Chi Balance

Nov 10, 2025  on Shopify

Excellent service! Bill was amazing — very fast support and he really took the time to guide me through every step. Friendly, patient, and professional. Truly great service, thank you!

韓国生地仕入れ代行ぺんぎんでりばり~

Nov 09, 2025  on Shopify

どうしても解決できない問題があって、他Aiなど使って自分なりに調べていたのですが、どうしても解決できなかったのでチャットで相談したらすぐに答えてもらえて即座に解決出来ました Averyさんありがとう!

Malau Coffee

Nov 08, 2025  on Shopify

First Alyssa and then Alicia helped me to find the right settings for my review widgets and store. The assistance was fast and seamless, exactly how customer support should be, kind and problem-solving. So far, the app does exactly what I have expected. The import of text, pictures and video reviews is great and the different widgets can be customized and displayed in different ways. Thanks :-)

Kin + Ally

Nov 08, 2025  on Shopify

Highly responsive and efficient support team! Everyone on the team who helped me set up the app was very responsive and friendly. Every problem I encountered was solved swiftly, and they made the setup process smooth and stress-free. The app works great and the support experience has been excellent so far. Highly recommended!

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