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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,644)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Soothe & Splash

Feb 05, 2025  on Shopify

Great app with outstanding customer support! Abby was incredibly helpful and assisted us in resolving multiple issues we were stuck on.

CamGo

Feb 05, 2025  on Shopify

Jasmine and Doris from the development team were great to deal with. We had an issue with the reviews not showing correctly and they were straight onto it and fixed within record timing. Very happy with their service and product.

KITARIUM

Feb 05, 2025  on Shopify

Fastest and best customer support I've seen among SHOPIFY apps. Gave 6 stars out of 5 possible:) Happy with everything.

timiz

Feb 04, 2025  on Shopify

L'application manque un peu d'ergonomie à mon goût. Le personne à disposition répond promptement et est efficace. Audrey m'a beaucoup aidé, merci à elle.

amuletlove

Feb 02, 2025  on Shopify

Very simple and easy to use, surprised almost all of the good features are free. Very willing and committed to help support!

Marcomen.in

Feb 02, 2025  on Shopify

I’ve been using the Shopify Air Product Review app for a few months now, and it’s been a game-changer for my online store! The app is super easy to install and integrates seamlessly with Shopify. It automatically sends review requests to customers after they’ve purchased, which helps me collect authentic feedback without any hassle. The customization options are fantastic, allowing me to match the look and feel of my store. I’ve seen a noticeable increase in customer trust and conversions since I started using it – reviews really help boost credibility! Plus, the app has some great features like photo and video reviews, which make the feedback even more engaging. The interface is intuitive, and the support team is always responsive if I have questions or need assistance. If you're looking to build social proof and improve your customer experience, I highly recommend giving this app a try!

Bageez

Feb 01, 2025  on Shopify

Great app, easy to use and works like a charm. Excellent customer support!. I was facing a minor issue, possibly due to a glitch in shopify but Hana from customer support assisted me step by step and helped me in resolving the issue in no time. Thankyou Hana and Team Air product review for your support!. Definitely recommended!

Undercontrol

Jan 28, 2025  on Shopify

I’ve looked through many review apps, but I don’t think there’s anything as good as this one. I’m very satisfied. Thank you so much!

Georgie® Tail Twisters

Jan 27, 2025  on Shopify

Awesome app for a reasonable price compared to all the other. AND fantastic quick responding support.Thanks Charles and Maison. Thumbs UP.

KK Foods

Jan 27, 2025  on Shopify

It's really a great plugin, where they provide the complete solution for the reviews section. And their support was awesome, I got an instant support from the team, I'm thanking 'Damian' for being with me and helping to solve the issue I mentioned.

Mybugo

Jan 24, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Hervorragender Service – sehr empfehlenswert! Ich bin absolut begeistert vom Service! Vom ersten Kontakt bis zur endgültigen Lieferung läuft alles professionell, freundlich und effizient. Das Team ist hochkompetent, geht auf individuelle Bedürfnisse ein und liefert Ergebnisse, die meine Erwartungen übertroffen haben. Besonders beeindruckt hat mich die schnelle Reaktionszeit Hana was great !!!

Legend Prints

Jan 24, 2025  on Shopify

Customer service Is great, I had a small problem and they responded immediatley and did exactly what I asked for. Specially thanks to hanah who set up the review page in my web perfectly!

FirstOrganic Healthcare Inc

Jan 23, 2025  on Shopify

An excellent experience with great flexibility for startups in the FREE plan. Jasmine and Andrew provided outstanding support with setup issues. Truly a must-have!

notouristinfo

Jan 23, 2025  on Shopify

Jade's service was out of this world. She did more than I ever expected and she took a lot of her time for me. I can only recommend the Avada apps and the amazing service!!!

Real Pet Lover

Jan 22, 2025  on Shopify

costumer service is incredibly helpful, thanks to Audrey very responsive, patient and clear explanations!

Petco

Jan 21, 2025  on Shopify

Amazing App for social proof of online store products. By the way I'm new here and looking further more. Assistance "Hana" is very humble and nice. She is doing fantastic job. She guided me top to last. Thank you 'Hana'

Photoback

Jan 17, 2025  on Shopify

Application qui fonctionne parfaitement bien. Installation facile. Une assistance parfaite merci beaucoup à Abby

MOMAN Daily

Jan 17, 2025  on Shopify

I received great support from "Audrey". She was very patient during the tutorial, which helped me use this app effectively for my business. Her clear guidance and readiness to answer my questions made me feel confident using all the features of the app.

متجر توب جيت

Jan 16, 2025  on Shopify

Very fast customer service Thank you all for helping me solve all the difficulties I faced Yasmine and Anivia helped me a lot to use this very special application Thank you again

phareco

Jan 15, 2025  on Shopify

Had a problem importing reviews from another collector app, the support team solved the problem in less than 1 hour. HANA: you-are-the-BEST!!!! Every business should have a support team such cool and efficient. THANKYOU!

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