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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,095)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Oimano

Aug 05, 2025  on Shopify

The team is great, very responsive, and quick to reply and help with everything. The app is excellent, functional, and offers plenty of editing options. Highly recommended!

SUBURBANO.

Aug 05, 2025  on Shopify

Muy buena aplicación y el soporte mejor aún. Sonny, Iris, Jade y Doris fueron de gran ayuda para solucionar mis problemas y mejorar mi experiencia con la app.

Johns Pet Store

Aug 03, 2025  on Shopify

Amazing Support from Iris and a big thank you to the TECH team who solve the problems i had on my web site. BIG BIG thank you Great APP with fantastic Support From Iris And Tech Team

WoofMeow Hub

Aug 02, 2025  on Shopify

I had a fantastic experience with Felicity from the support team of Air Reviews. She was incredibly helpful and attentive to my needs. Her prompt responses and friendly demeanor made the process smooth and enjoyable. I truly appreciate her assistance and would highly recommend her support to anyone using the app. Thank you, Felicity

Hx London

Aug 02, 2025  on Shopify

Air Product Reviews & UGC has been a game-changer for my Shopify store! Their team helped me quickly set up a beautiful and user-friendly review section that perfectly matches my website’s design. Now, my customers can easily leave feedback, upload images, and share their experiences, which has boosted my store’s credibility and sales. The support team was responsive, professional, and made the whole process smooth and hassle-free. I highly recommend Air Product Reviews & UGC to any store owner who wants to build trust and engage with customers through authentic reviews.

indirimsepeti.com

Aug 01, 2025  on Shopify

Harika teknik ekip . tecrübeli deneyimli. yetkili çok faydalı oldu. çok teşekkür ederim başarılar dilerim. bir sorununuz oldugunda destek ekibi hızla cevap verip problemini çözüyor. indirimsepeti olarak çok memnunuz

Sure Would Be a Shame

Jul 31, 2025  on Shopify

Working with Avery was an outstanding experience from start to finish. They were incredibly professional, responsive, and went above and beyond to help our team with every customization we needed. Whether it was small tweaks or more complex adjustments, Avery handled everything quickly and efficiently. Even when something couldn’t be resolved immediately, Avery and the team worked behind the scenes to make sure we got exactly what we needed. The follow-through was top-notch, and we always felt supported. Their commitment to making sure we were satisfied made all the difference. Highly recommend working with Avery and the Air Reviews team — you’ll be in excellent hands.

Copping Zone

Jul 30, 2025  on Shopify

Best app for reviews, free, easy to use, and the customer service is incredible. Avery helped me very quickly!

Fix N' Flick

Jul 30, 2025  on Shopify

The app is super easy to use and blends perfectly with my store’s design. Setup was quick, and the customization options are just right. Support was fast, friendly, and really helpful when I had a few questions. Highly recommend if you’re looking for a clean, effective way to showcase reviews!

Empieza & Crece™

Jul 29, 2025  on Shopify

Definitivamente me ha encantado Air Product Reviews. Lo que más me sorprendió es que, incluso con el plan gratuito, puedes acceder a funciones realmente útiles y profesionales que en otras apps suelen estar limitadas. La instalación fue sencilla, la interfaz es intuitiva y visualmente se adapta perfecto al estilo de mi tienda. Además, la posibilidad de mostrar reseñas de forma atractiva le da mucha más credibilidad a mis productos. Sin duda, una herramienta poderosa para quienes quieren mejorar la confianza de sus clientes sin complicarse. Muy recomendada Me encataaaaaaaa. gracias equipoo

TAG Sports

Jul 28, 2025  on Shopify

I worked with Mirra to get my notifications and email flows set up properly. She was very detailed and had me up and running in no time!

SCIF Rat Supply Co

Jul 26, 2025  on Shopify

So very very helpful. I had a quick issue and they were lightning fast to help. I really recommend them!

aurovy.store

Jul 25, 2025  on Shopify

A beautiful review app with full features and also free, very enthusiastic support, especially Felicity, messages are replied immediately without having to wait long

Daily Developer

Jul 25, 2025  on Shopify

The app has been phenomenal for me and does exactly what I need. You can get reviews, display them in any way you like and manage them!

Tinkernauts

Jul 25, 2025  on Shopify

Audrey and Doris have been amazing. They have very patiently solved all my configuration issues. Thak you so much.

Shopi Vella

Jul 24, 2025  on Shopify

Outstanding Experience with Avada Air – Truly Exceptional Service! I had an incredible experience with Avada Air! From the very beginning, their services, support, and overall customer care exceeded all expectations. Every step of the process was smooth, efficient, and handled with utmost professionalism. A special shoutout to Sonny, who went above and beyond to assist me throughout. His guidance, patience, and in-depth knowledge made everything much easier and more reassuring. It's rare to find someone so committed and supportive—Sonny truly made a difference! If you’re looking for reliable service, expert assistance, and a team that genuinely cares, Avada Air is the one to trust. Highly recommended!

Zedarii

Jul 24, 2025  on Shopify

The app is great, and the customer support experience is even better. Arthur quicky assisted in helping send review requests for previous orders prior to installing the app.

KUMPERI

Jul 24, 2025  on Shopify

Mirra was Brilliant. When I faced some difficulties with the app, she responded promptly and fixed my issue within minutes. Time is money, baby. Mirra did a great job. Great product up to now.Thanks

Numori

Jul 23, 2025  on Shopify

Made a small mistake and didn’t know how to fix it, Felicity helped me out nicely and quickly, good service!!

Generational Gems Clothing Boutique

Jul 23, 2025  on Shopify

The customer support was great. Felicity did a great job helping me with my issue and did it quickly and efficiently.

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