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Customer reviews: Air Product Reviews App & UGC

Develop by Shopify

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,201)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

THRIXINE

Sep 22, 2025  on Shopify

I've installed over 80 apps on my Shopify store so far, and this app has by far the easiest, best support of any app I've used. The app itself is easy to use with all the customization and integration one could want. Highly recommend.

Pacific Resin Art

Sep 22, 2025  on Shopify

Very fast and responsive answers. The team give easy and fast answers which are easy to apply, and they also provide images which makes it more easier to understand and implement

Vintage Decants

Sep 20, 2025  on Shopify

The best app, in terms of the most well rounded for international customers, and customization. A++!

Ink and Empire

Sep 19, 2025  on Shopify

I highly recommend the app, it works very well, has many well thought out branding options and has excellent support!

MEPLUM Pride

Sep 19, 2025  on Shopify

Special thanks to Avery for the excellent support! This app is fully featured, completely free, and incredibly helpful.

ROOT

Sep 18, 2025  on Shopify

Jasmine and Mark were amazing! They were so kind and patient, and really took the time to guide me step by step. Both of them made everything so much easier for me and I felt really supported throughout the process. Thank you so much for the great help!

She Ethnic

Sep 18, 2025  on Shopify

Excellent App for Collecting Reviews! Review: This app has made managing and collecting customer reviews so easy. It’s user-friendly, reliable, and looks great on my store. I’ve already seen more engagement from my customers since installing it. Highly recommended for any Shopify store owner!

CARISSIMO by Bridges

Sep 18, 2025  on Shopify

Thanks to Avery, I was able to solve all the problems quickly while setting up this app. You were very patient, kind, and, most importantly, helpful with what I wanted to do."

NEEWER.EU

Sep 17, 2025  on Shopify

We absolutely love Air Product Reviews! The app is incredibly easy to use and has significantly helped us collect authentic customer reviews for our store. The team was generous enough to provide us free access, and we are extremely grateful for their support. Highly recommend to any brand looking to boost credibility and customer trust!

Awawa Luxury

Sep 17, 2025  on Shopify

Excellent Service by Julie! Julie provided exceptional service from start to finish! She was professional, attentive, and went above and beyond to meet my needs. Her attention to detail and friendly approach made the entire experience smooth and stress-free. I'm completely satisfied with the results.

MAINOUK

Sep 17, 2025  on Shopify

I’m so impressed with Jasmine’s support! She responded to my questions almost instantly and went above and beyond to help me set up and customize the Air Product Review app. Her guidance was clear, friendly, and very professional — she made the whole process quick and stress-free. Highly recommend both Jasmine and the app!

Frances Dogs

Sep 17, 2025  on Shopify

I downloaded the App today so I have yet to experience it properly but thought I'd mention their customer service (Riley) has been super helpful and fast to assist so far.

Onme

Sep 17, 2025  on Shopify

I had such a smooth and pleasant experience with this app! Everything worked exactly as promised and made my workflow much easier. Big shout-out to Avery for the outstanding support — super friendly, quick to respond, and genuinely helpful. Highly recommend this app to anyone looking for reliable service and great customer care!

My Store

Sep 17, 2025  on Shopify

We have tried many review apps before arriving to Air Product review, but surely it is the best, with its great customization possibilites, extra fast and super kind support and great tools! We love it! Big up for Avery at support for helping in all our needs!

Pet Balloon

Sep 17, 2025  on Shopify

Thanks for the help of Julie, she is perfect, helps me a lot, very appreciate at Julie, and this app is good to use, everything run well now, highly recomment!

Old Masala Tee

Sep 17, 2025  on Shopify

I had an amazing experience with them, plus my additional request was fixed in no time. Thank you so much Julie it was really great quick support from you and your team.

Old School Football

Sep 15, 2025  on Shopify

So far it's been great at integrating a review collection and publishing system on to our website www.oldschoolfootball.co.uk Where there have been the odd implementation issue the support has been first rate; extremely responsive and 100% successful Sonny was superb with his assistance on a small issue and I had recently

XIXO - Gift of Gods

Sep 15, 2025  on Shopify

I’ve been using Avada for a few months now, and I’m thoroughly impressed — especially by their support team. Whenever I’ve run into questions or small issues, their responses are fast, clear, and very helpful. They don’t provide generic solutions, but take the time to understand the specifics of my store and tailor their advice accordingly.

Bhakti Collections

Sep 13, 2025  on Shopify

best app..best suuporting customer care ...will recommend...there team member jasmine is really a helpful guide..thanks jasmine

Garbano

Sep 12, 2025  on Shopify

Tive um problema pontual e fui muito bem atendido pelo time de suporte. Eles me atenderam de forma cordial e muito rápida. Gostaria de agradecer em especial a Felicity que me atendeu muito bem. Parabéns pela agilidade e profissionalismo!

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