Jasmine, April, Sonny, Hana and Audrey have all been so helpful with my requests and are always on hand to help. Would 100% recommend!!

I have been utilising this application for a considerable period and have found the support provided, as well as the functionalities offered, to be highly satisfactory. The application boasts a user-friendly layout that facilitates easy navigation and comprehension, while also allowing for customisation to suit the specific needs of my store. Even within the free plan, an abundance of features is available, with the standout aspect being the 24/7 support service that addresses any issues and accommodates nearly any requested feature. This undoubtedly distinguishes it as the premier reviews application on the app store. I would like to express my gratitude to Hana and the entire team for their dedicated efforts in implementing the changes I requested. Thank you for delivering such an exceptional application.

I recently started using the Air Product Reviews App & UGC, and I’m thoroughly impressed! The app is a game-changer for collecting and managing customer reviews, but what truly stands out is their dedicated support team. Whenever I had questions—whether about setup, customization, or optimizing UGC (User-Generated Content)—their team responded quickly and in detail. They didn’t just provide generic answers; they took the time to understand my needs and offered tailored solutions. The app itself is user-friendly and feature-rich, making it easy to gather authentic reviews, showcase customer feedback, and boost credibility. The UGC tools are especially powerful for social proof, helping to increase trust and conversions. If you’re looking for a reliable reviews app with outstanding customer service, Air Product Reviews is a top choice. 5/5 stars—highly recommended!

Brilliant App so far. As a small business I love that it still has all the features I need on the free plan. Super fast and friendly customer service on live chat when I needed help. Hana was amazing and very helpful :) Thank you

The team at Avada have once again built a wonderful app, and provided incredible customer support. Shout out to Elle, Jade, Sonny and Charles who have all assisted us with importing reviews, setting up the app and promptly resolving issues we had. Highly recommend as always!

Problem solved in a day, my review comments with pictures were not showing up after i disabled and enabled the app, but the support person jasmine helped me solve the issue, its all set now.

I’m thoroughly impressed with Avada! the app is intuitive and delivers exactly as promised, but what truly stood out was the outstanding support from Hana. she responded promptly, resolved my issue with patience, and went above and beyond to ensure I had everything I needed. For anyone looking for reliable apps, this is a must-try, the team’s dedication to customer satisfaction is evident, thank you, Hana, for making my experience exceptional!

Truly one of the best support experiences I’ve ever had — and the app is fantastic too! ️ I was honestly feeling really confused and overwhelmed trying to figure out how to set up product reviews and UGC on my store. So many features, so many settings — I wasn’t sure where to even start . But then I reached out through the chat on the Air Product Reviews App, and that’s when everything changed. Sonny jumped into the chat and immediately made me feel heard and understood ❤️. He walked me through every step, answered all my (many!) questions with patience, and never rushed me. It honestly felt like chatting with a friend who actually knew what they were doing . Thanks to Sonny’s guidance, I now have gorgeous customer reviews and user-generated content showing on my store — it looks so professional and helps build real trust with my visitors ✨. I can’t thank the team enough for creating such an intuitive, powerful app — but even more importantly, for backing it up with human support that truly cares. To anyone struggling or confused: just open that chat. There i got Sonny who have complete knowledge about this app Thank you again!!

Very happy with the service. Allen stayed with me and ensured I was all set up for my shop. Thanks again for a great support.

This is my first time using this app, and there are many things I don't understand. Thank you very much Allen for giving us a lot of help and helping me set up step by step. Now I have learned how to set up this app. Thank you very much!

Tried other apps already. Settle Here, Must have app for Product Review. Good free plan and paid plan if need. Good support and very flexible

My fav app for reviews. Also, a big thank you to Jasmine from the support team—she’s been incredibly helpful in resolving all the issues!

素晴らしいアプリです。以前は有料プランがあったようですが、最近の変更ですべて無料になったようです。最初のセッティングで戸惑いましたがJasmine のチャットサポートがとても早くて親切でした。

I didn't test all the features as I just got the app today, seems nice as I can import reviews from 3rd party apps and the UI is nice, i left 5 stars as the Support from Hana was quick and really helpful, saved me quite some time, I hope the rest of the app is as good

⭐️⭐️⭐️⭐️⭐️ Big Thanks to Mirra – You Made It Easy! I just want to say a huge thank you to Mirra for helping me set up the Air Product Reviews & UGC app on my Shopify store. I was struggling to understand how to get everything working — from review displays to email requests — but Mirra walked me through each step patiently. Because of your help, the app is now running perfectly and looks amazing on my store. It’s already helping me build trust with new customers. Honestly, couldn’t have done it without you. Really appreciate your support, Mirra!

very easy to use. Also the live support will guide you with more detail instructions. Highly recommended!

Prakash was responsive and prompt, and so happy to be of service ! He very quickly resolved my query about helping my customers leave reviews and I appreciate his support.

I would recommend Air Product Reviews app to anyone who wants an excellent product. I especially would like to Thank Audrey for helping me to upload my very first review. This is an exciting moment for me and she helped it to be even more special. Thanks!

Wow! really recommend this app. Just installed and then Hana helped me with everything! And SO SO FAST!!!

I contacted support for some assistance with uploading contacts from a previous store, not only did Jade help me the entire way, she was so patient and kind in doing so! she solved my problem and im so very grateful!