Air Product Reviews App & UGC logo

Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,644)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Macavian

Feb 19, 2025  on Shopify

Besides being a great tool to show my customer reviews, the customer service and efectiveness is amazing! Abby is just the best! and I know all of the team is as well!

Swift Solutions

Feb 18, 2025  on Shopify

They are amazing support actually supports you I'm new with all this but, having this app helps so much I wouldn't begging to understand how reviews work unless I install this app!! Thanks A lot. I mean It

Oidorem

Feb 17, 2025  on Shopify

Very patient and understanding and willing to assist you! This app alone i love and appreciate the customer service from Sonny! Thank you for helping me out and helping my brand.

Il Tulipano a Vento

Feb 17, 2025  on Shopify

Hana followed me for an app display problem and answered it in no time. She was also super kind and friendly. I am always grateful when I find such kind and attentive customer support! Thank you so much Hana for your precious help!

platanroom

Feb 16, 2025  on Shopify

This application truly excels in its field, distinguishing itself through its streamlined simplicity and efficient functionality. A special shoutout to @Hana for her outstanding and prompt support!

sodastyle

Feb 14, 2025  on Shopify

The app is easy to use and if something doesn't work, the support team is immediately available (especially Damian and Jasmine). I can only recommend this review app to everyone. No other app offers so many features, even in the free version.

Aquvii Official Web Site

Feb 14, 2025  on Shopify

サポートチームが迅速・丁寧に対応してくれました。 ハナ・レイモンド、ありがとう!

LUXESHOP.ME

Feb 13, 2025  on Shopify

I’ve tried so many review apps, and honestly, most of them just made me cringe. This one? A total game-changer. Yeah, sometimes there are little technical hiccups (it happens), but the support team?? Unreal. Like, actually the nicest and most helpful people ever. Every time I reach out, they fix everything so fast, no hassle, no nonsense. And they’re available all the time, which still blows my mind. Plus, they keep adding new features, updating things—it just keeps getting better. I’m never switching.

Petsmile

Feb 13, 2025  on Shopify

The app is user-friendly, highly customizable, and works seamlessly with my store. A special thanks to Audrey, who provided outstanding support, quick, professional, and incredibly helpful! She made the setup process smooth and ensured everything was working perfectly.

DressYouSew

Feb 13, 2025  on Shopify

Great app! Jasmine was really helpful and quick with response when I've tried to set up additional feautures.

Joyormall.com

Feb 13, 2025  on Shopify

Air Product Reviews App support team is super helpful. For other review app you only have an option to install and do easy set up. But Air Product review team help me write code and let it fit my webpage. They spent a whole after to help me fix all issues and help me created a super nice review section on both my collection page and product page. Thank you so much Hana, Alyssa and whole Air Product Reviews app team. A must-have app on your shopify store.

Color Pets

Feb 12, 2025  on Shopify

Excelente atención al cliente. solucionaron todas mis dudas y me configuraron toda la parte de reviews justo como la quería <3 10/10

Litup Store

Feb 10, 2025  on Shopify

Very good app to showcase reviews and testimonials on you store. got some issues but Audrey helped me ery quick and tell me how to do if this happens again.

Felt Happy Sewing

Feb 09, 2025  on Shopify

I was having some challenges uploading reviews and Audrey with Air Product made it a breeze. She sent photos explaining steps and even reviewed at the end to ensure everything looked good. Very happy.

Maison Lissia

Feb 09, 2025  on Shopify

Un support client au top ! J’ai eu un souci avec l’affichage des avis sur ma boutique, et Damian a été d’une réactivité incroyable. Il a pris en charge ma demande rapidement et a trouvé une solution efficace en un rien de temps. Super service, je recommande vivement cette application !

Tension Grips

Feb 08, 2025  on Shopify

Customer service is very helpful. I was able to send reviews to my older orders which some other apps don't allow you to do.

BioMinds

Feb 07, 2025  on Shopify

Uma aplicação intuitiva e com ferramentas bastante úteis para o negócio. Além disso a assistência é permanente e eficaz! Super satisfeita.

Decorology Planet

Feb 07, 2025  on Shopify

best experience so far...ALYSAA was very humble and cooperative towards me the whole time.THANKYOU SO MUCH ALYSAA. you are amazing. you resolved my issue within no time. THANKYOU AGAIN

Refined Spaces

Feb 06, 2025  on Shopify

I highly recommend this app to any business that would like to display reviews on their website. The support team is very professional and extremely helpful. I received excellent service. Thank you!

Nagelstad

Feb 06, 2025  on Shopify

Super good service, Damian and Andrew (their technician) helped me personally with a question about the review display on my website. They respond quickly and act well!

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