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Customer reviews: Air Product Reviews App & UGC

Develop by Shopify

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,383)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

shiwojia

Dec 25, 2025  on Shopify

The app is excellent, and the customer service is very helpful. We look forward to new features being added so our store can sell even better.

Vaibhav Dhadda Jewelry

Dec 23, 2025  on Shopify

The earrings I purchased are stunning! They’re not only beautiful but also incredibly comfortable to wear all day long. I've received so many compliments each time I wear them.

Roop by Rania

Dec 23, 2025  on Shopify

Lovely App, has all features that i need, and the team is so prompt is resolving queries- Jade you're a star. thank you.

Nighat Ahmad Official

Dec 23, 2025  on Shopify

had an awesome experience till now with Air Product App, be it in terms of User Interface or custumer support, which is very quickk and easy. Must have!

KleinSelect

Dec 22, 2025  on Shopify

Wirklich super App. ich bin ehrlich begeistert davon und der Support. der ist ja wirklich genial und antwortet dir sofort und hilft sogar bis man zum Ergebnis gekommen ist. Also ich kann es nur empfehlen..:-).

BUY ABROAD NOW

Dec 21, 2025  on Shopify

C'est une aplication de merda, on demande les gent pour configure les chose ou aide avec un petit suci a reglé, et le gent sans mal eduque, tout les gente manque du respecpt, una fois qui vous demande un chose, il sans full a tout.. Je recomande pas cett apli où le gente faire de tout pour dificulté votre excpetience avec cette bordel de merde de aplicatioin je faire une chose me promet autre.. Donc pas la paine... Tout ça si arrive ridiculle... Appli de Merd@!

Keyyah Jewellery

Dec 21, 2025  on Shopify

This app is very useful. I had a technical issue and Abby helped me out promptly. Wonderful product and service.

Viking King Trading Co

Dec 21, 2025  on Shopify

Riley was very helpful with helping me import, even going so far as to edit my file for me when i couldnt figure it out. Thank you Riley!!

Vrumaira

Dec 19, 2025  on Shopify

Excellent experience. The support team is extremely responsive and genuinely helpful—especially HANA, who handled my queries with professionalism and speed. Whenever I faced an issue, it was resolved quickly, which is rare these days. The app works smoothly and truly delivers on what it promises. I highly recommend this app to anyone serious about growing their business.

FoxFinch

Dec 19, 2025  on Shopify

great app and user friendly.. Hana quickly helped me resolve my queries. looking forward to use and explore this app more

Piano Potato Toys

Dec 18, 2025  on Shopify

Great review app! It’s simple to set up and works well. When I had a question, customer support responded quickly and Olivia was very patient and professional. Really appreciate the help!

WEAR KAYO

Dec 18, 2025  on Shopify

Olivia from the Avada app support team was extremely helpful and professional. She resolved my issue quickly and provided clear guidance. Great support experience!

Dermally Singapore

Dec 16, 2025  on Shopify

The app is very useful for product reviews & it has a lot of options to play around. Olivia is also great at assisting my enquiries towards the app.

Layers

Dec 15, 2025  on Shopify

Easy to use. Nice UI on the website. Quickly support from Avery. Highly recommend for every store owner

Goat Comics

Dec 14, 2025  on Shopify

Amazing display and function for reviews! Also can’t say enough about Riley from the support team. She’s amazing, and so helpful!

BUY ABROAD NOW

Dec 14, 2025  on Shopify

O la la la.. Genial la apli, super super claire, et bien pratique, meme un anfant sans pratique aucune faire tout roule bien. Et si vous avez de question vous allez trouvez un suport gentil rapide et pratique pour vous aide. Je suis tres contant avec la apli, vraiment tres complet, et vous aide siur a developer votre magazin, et un facilité geant pour les deboutant, Merci Air Reviews.

LORVENES

Dec 13, 2025  on Shopify

This app is a game changer for new store owners. I use it to import reviews from different platforms to build customer trust, and it works perfectly. The app is also very lightweight, so it doesn’t affect store performance. There are several beautiful customization options, and whenever I face any issue, I reach out to Iris she is extremely helpful and always solves my problems quickly. I really appreciate the care and support from their team. Highly recommended to everyone.

Mimba

Dec 13, 2025  on Shopify

Love air reviews, very reliable, very cooperative and very responsive. Audrey whose is a part of their support team was very helpful!

Kid Zone

Dec 13, 2025  on Shopify

Amazing support and great communication. they helped me install and configure the app perfectly according to my requirements. Everything works smoothly now. Thank you so much!

Smarttan

Dec 12, 2025  on Shopify

The app claims to be multilingual, but actually isn't: 1. You cannot have multilingual manually translated reviews (this is important, as AI translators make mistakes) 2. You cannot have manually translated multilingual interfaces for different markets. It HAS to be auto-translated. Which isn't professional Also their file import requires both - product handle and product ID to be present. Avada support is nice and friendly as always, but this particular product is useless for me.

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