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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,645)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Furry Stretch | Your Pet Paradise

Nov 01, 2024  on Shopify

Hannah assisted me today for my issue of importing review from cj dropshipping to my shopify, she solved my issue so quick and offered me more help. so happy with the service

Attraction Shopping bazaar

Nov 01, 2024  on Shopify

i like to mention these two customer support Audrey and Maison for helping me out on my shopify review issue very nice and coperative these both ⭐million ⭐ to these both very coperative and humble thank u "Audrey and Maison"

USA Pet Products

Oct 31, 2024  on Shopify

Awesome app and really quick support. I texted on the support and Hana, from customer support team, sorted the issue real quick.

Super Gadget Mart

Oct 30, 2024  on Shopify

This app is amazing. Has a lots of customizations which are easy to use. It doesn't require a big learning curve since they have a very helpful customer service. I was stuck for a bit in a settings and after chatting with them, Emily resolved my issue very quickly. I am satisfied with Air Product's service and highly recommend for others.

Cool Tech House

Oct 29, 2024  on Shopify

I am very satisfied with this app, I am a beginner with the settings but Jade was an angel, she helped me solve everything I needed and with a lot of patience.

Luzavia

Oct 29, 2024  on Shopify

Jade was fantastic! Very quick service and extremely helpful—she guided me through setting up my reviews seamlessly. Highly recommend her expertise!

AURA Beauty Club

Oct 29, 2024  on Shopify

Recomendo muito o aplicativo! Precisei de ajuda do suporte deles e o Sonny me ajudou muito e foi muito educado durante todo o atendimento. Abby também me ajudou muito e foi muito solícita. Recomendo a todos!

Modernefurniture

Oct 29, 2024  on Shopify

I was facing some issues here and reached out to support. One of their team members, Abby, guided me very well and resolved my issue. I'm very grateful for her help.

Bee Stif

Oct 28, 2024  on Shopify

I had an amazing experience with Avada's customer care service! From start to finish, they were incredibly responsive and genuinely eager to help. Special shout-out to Hana from the support team, who went above and beyond to make sure all my questions were answered and issues resolved. She was knowledgeable, patient, and offered valuable insights that really made a difference. It's rare to find such exceptional customer service these days, and Hana truly made my experience outstanding. Thank you, Avada and Hana, for the fantastic support!

Spy Monkey Surveillance

Oct 28, 2024  on Shopify

These guys make a great app. The UI is easy and the widgets all look really nice. And their support is fast. I recommend this app!

www.mytooluse.com

Oct 28, 2024  on Shopify

we were confused how to set this up.but Mr.Damian was very helpful, allowing us to set it up in ten minutes

Floria

Oct 27, 2024  on Shopify

i was getting error with my review setting but when i chat with Abby and Maison ..they both helped me as fast as they can...nice service Regards muhammad khuzaima

tapfeed.dk

Oct 27, 2024  on Shopify

Really great service from the customer support team when i had some issues with setting the app up correctly. Thanks for the help!

Marianela's Exclusive Shop

Oct 26, 2024  on Shopify

I just started using this app and honestly can say is pretty much easy to understand. I got helped by Hanna and Damian. They know what they doing and are very helpful. I got my app review setup in no time. Thank you so much guys.

Le monde d'Ela

Oct 26, 2024  on Shopify

très satisfait de cette expérience , mes interlocuteurs Emily et Sonny ont été très professionnels , à mon écoute , et ont su m'aider rapidement . Personnes très performantes et sympa. Encore merci à eux

Gravity Dealz

Oct 26, 2024  on Shopify

Amazing App so easy to use and highly effective. Hana from the support team is also really helpful and managed to assist with my request very quickly. Highly recommended App.

prime store

Oct 25, 2024  on Shopify

Hi Miss Abby, I just wanted to thank you for your help with the color selection! Your guidance was invaluable in helping me choose the perfect shade to make my project stand out. I really appreciate the time and effort you took to explain everything. Thanks again

luminavita

Oct 25, 2024  on Shopify

The application is very useful, I recommend it to everyone and the customer service is very attentive, especially Tracy, I was very pleased.

My Store

Oct 24, 2024  on Shopify

I have to say, this tool is a game-changer for managing customer feedback and reviews. The interface is super intuitive, making it effortless to set up and customize review sections on product pages. Plus, customer support is amazing—you can ask them anything, and they’ll help you find the right solution! A special shoutout to Mr. Sonny for all the support. I couldn’t have done it without you! Truly appreciate it, and sending my best!

Luhxemart

Oct 24, 2024  on Shopify

As a Shopify owner, I’ve been using the air product reviews app, and I can’t recommend it enough! The app has been incredibly helpful in managing my product reviews. I had some questions about setting everything up, and Audrey was amazing! She guided me through the process and made it so much easier. The support and resources available in the app are top-notch, and I’ve seen a positive impact on my store since I started using it. If you’re looking for a reliable review solution, this is definitely the way to go!

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