Taranker.Com Logo
Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,541)

Overall rating
4.6

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Seegars Gifts

Jan 29, 2025  on Shopify

I love the customer support that I received when I inconterred problems and when I requested to deactivate a duplicate account. Nyka was excellent and I appreciate the live chat which make it easy to resolve problems expediantly.

Aurum Collective

Jan 29, 2025  on Shopify

I am new to dropshipping and Harvey from Zendrop provided outstanding support in helping me secure a supplier agreement for my dropshipping business. The responses were quick, clear, and super helpful, making the process smooth and hassle-free. I truly appreciate the professionalism and efficiency. Highly recommend Zendrop’s support team—thank you, Harvey!

A I BestGifts

Jan 28, 2025  on Shopify

The support is awesome!! With all my questions answered by Markqil, I just upgraded to annual Plus plan! Great support team. Highly recommend Zendrop support via the Zendrop website instead.

NAMASTE

Jan 28, 2025  on Shopify

So far I have no problems with this app, everything is very easy and intuitive to do. I am very satisfied

LEYERS

Jan 27, 2025  on Shopify

Amazing Support Experience with Mae from Zendrop! I cannot express how impressed I am with Mae’s incredible support! After waiting for two days for a resolution, Mae swooped in like a superhero and solved everything within 5 minutes. Her efficiency, professionalism, and friendly attitude made the entire experience so much better. Mae not only resolved my issue but did so with such ease that it felt like magic. Zendrop is lucky to have someone as dedicated and talented as her on the team. Thank you, Mae, for going above and beyond—you truly made my day! If every support experience could be like this, the world would be a much better place.

Sportso.nl

Jan 26, 2025  on Shopify

Used to be a really good app, but not anymore. Since recently, they won't refund you anymore for products that customers want to return. This means it will cost you money anytime a customer wants a refund, making dropshipping with Zendrop not profitable anymore.

Tech Trove Innovations™

Jan 23, 2025  on Shopify

⭐⭐⭐⭐⭐ Zendrop has been an absolute game-changer for me! The coaching support has been incredibly helpful, guiding me step by step through the entire process of launching my first store. Their team is knowledgeable, patient, and genuinely invested in your success. Thanks to Zendrop, I now feel confident managing my store and scaling my business. Highly recommend!

CelluliteBye

Jan 19, 2025  on Shopify

I would like to give a big shoutout to Mariane! She was extremely helpful and supported me with remarkable patience. Every single one of my questions was addressed with the utmost care and friendliness, making me feel well taken care of at all times. Her dedication and professionalism are truly noteworthy and a huge asset to the support team. Thank you for the excellent service, Mariane – employees like you make all the difference! Thank you.

Bible Quote Jar

Jan 19, 2025  on Shopify

Zendrop experience is second to none, it's an amazing and user friendly app. The assistance you get from the email customer support (especially Nyka) is excellent. Nyka is very efficient, friendly, extremely supportive and very thorough in answering all your questions. Which makes dropshipping journey much easier to navigate. Thanks Nyka

Cantavo

Jan 17, 2025  on Shopify

Ivan was incredibly nice and helpful! He went out of his way to assist me, addressing my concerns with patience and clarity. His friendly attitude made the entire experience enjoyable. I truly appreciate his support and would highly recommend him to anyone needing assistance.

369 Crystals

Jan 16, 2025  on Shopify

IM VERY NEW TO ZENDROP(UNDER 1 WEEK) BUT I HAVE TO SAY THAT IT WAS SUPER EASY FOR ME TO FIGURE OUT ON THE FIRST DAY!(COMPARED TO OTHER APPS I'VE TRIED SO FAR) IM VERY SATISFIED WITH THIS APP!!

The Sennett Store

Jan 15, 2025  on Shopify

Brilliant support from the team and manage to sort out every issue you go to them with!! Would always recommend

EvoqueFit

Jan 15, 2025  on Shopify

I am very grateful to the customer service and developers of Zendrop and Shopify for solving my store binding problem. Very patient and professional

Onyrio

Jan 15, 2025  on Shopify

They have an incredibly quick response time to messages, excellent customer service, and are very polite. It's a pleasure to talk to them and see how well they help you solve problems or answer questions.

Extremewill

Jan 14, 2025  on Shopify

Excellent support from Jo, helping me to clean up and set up the account with Shopify. Moreover, have been using zendrop since a while now, no issue to give on their service and support

The Survivalist

Jan 13, 2025  on Shopify

Amazing, dynamic and with a great costumer service. Props to Khubaib for rapidly solving an issue and updating me!

NakedNature

Jan 12, 2025  on Shopify

Großartiger support, auch wenn es mal länger dauert! Man wird nicht abgewimmelt und fühlt sich ernst genommen! Danke Jacob ;) !

Rays treats

Jan 12, 2025  on Shopify

I love Zendrop. If i ever have any problems with using their app, it's so easy to get in contact with them. Their App is really easy to use. They have great products, and you can request products also.

Glomotion

Jan 12, 2025  on Shopify

die produktsuche ist grauenhaft. produktbilder sind unscharf, nicht von allen seiten fotografiert, oft nicht alle vorhandenen varianten fotografiert. die branding karte ist unscharf und macht beim kunden eher einen schlechteren eindruck, als einen guten. ausserdem kommen immer falsche produkte zu den wörtern die man in der suchleiste eingibt. Bspl. bei yoga kleidungen kommen normale tshirts die nichts mit sport zutun haben.

myDELIco

Jan 12, 2025  on Shopify

@Shopify needs to pay attention to apps like this! Onboarding omits all the extra charges, and doesn't explain, how to stay on a free plan, be aware just by adding a product and linking your own products you will be charged a lot! and by a lot i mean, you linked your own products... Deffinetly a Scam!

Scroll to Top