Customer support is responsive and provides high-quality assistance. My issue was resolved quickly and efficiently.

Charging customers just to upload products onto their website whilst also making money on fulfillment. How greedy can you get? not to mention the lack of details and images provided.

I've been using Zendrop for about four months. Customer service did a good job helping me though the process of adding products to my store. Now adding products to my store is a piece of cake. The problem I have is simple every day products you would want e-bike accessories, camping gear, (which I did find but not under camping), pickle ball products are no where to be found. I was going to switch to a different dropshipper but the reviews of all of them are so nightmarish , it just as well to stay. With the Chinese New Year upon us and shipping stopped out of the warehouse until February 12th, that is a store killer in the making. Perhaps Zendrop needs a way to fulfill more in the US to make situations like this less likely to happen.

Over 1 million products, with a lot of them being incredibly cheap products. My two constructive critiques are that there aren't as many United States Fulfillment suppliers offering that very quick shipping at low prices in the niches that I am selling in, and the second is the search engine due to the suppliers tagging the items with keywords that may be somewhat unrelated at times in favor of more visibility. Overall, they are the best dropshipping platform in my opinion for sure. In terms of all the other fulfillment centers, their prices are extremely low. In addition to this, they also offer great discounts on annual plans at times throughout the year. They have 24/7 support, Their plans are usage based plans for all of their plans except their highest tier because of the fact that it does go higher than that. Their highest tier allows you to import an unlimited amount of products to your store. They also allow you to import other items from other platforms into Zendrop and their shipping times are still fast because they work with the companies that you want product from outside of their platform to maintain their faster shipping times. If you are a clothing brand, one of the coolest parts of their platform is the fact that their platform also has real life model photos of their products too and isn't just the product itself.

I love the customer support that I received when I inconterred problems and when I requested to deactivate a duplicate account. Nyka was excellent and I appreciate the live chat which make it easy to resolve problems expediantly.

I am new to dropshipping and Harvey from Zendrop provided outstanding support in helping me secure a supplier agreement for my dropshipping business. The responses were quick, clear, and super helpful, making the process smooth and hassle-free. I truly appreciate the professionalism and efficiency. Highly recommend Zendrop’s support team—thank you, Harvey!

The support is awesome!! With all my questions answered by Markqil, I just upgraded to annual Plus plan! Great support team. Highly recommend Zendrop support via the Zendrop website instead.

So far I have no problems with this app, everything is very easy and intuitive to do. I am very satisfied

Amazing Support Experience with Mae from Zendrop! I cannot express how impressed I am with Mae’s incredible support! After waiting for two days for a resolution, Mae swooped in like a superhero and solved everything within 5 minutes. Her efficiency, professionalism, and friendly attitude made the entire experience so much better. Mae not only resolved my issue but did so with such ease that it felt like magic. Zendrop is lucky to have someone as dedicated and talented as her on the team. Thank you, Mae, for going above and beyond—you truly made my day! If every support experience could be like this, the world would be a much better place.

Used to be a really good app, but not anymore. Since recently, they won't refund you anymore for products that customers want to return. This means it will cost you money anytime a customer wants a refund, making dropshipping with Zendrop not profitable anymore.

⭐⭐⭐⭐⭐ Zendrop has been an absolute game-changer for me! The coaching support has been incredibly helpful, guiding me step by step through the entire process of launching my first store. Their team is knowledgeable, patient, and genuinely invested in your success. Thanks to Zendrop, I now feel confident managing my store and scaling my business. Highly recommend!

I would like to give a big shoutout to Mariane! She was extremely helpful and supported me with remarkable patience. Every single one of my questions was addressed with the utmost care and friendliness, making me feel well taken care of at all times. Her dedication and professionalism are truly noteworthy and a huge asset to the support team. Thank you for the excellent service, Mariane – employees like you make all the difference! Thank you.

Zendrop experience is second to none, it's an amazing and user friendly app. The assistance you get from the email customer support (especially Nyka) is excellent. Nyka is very efficient, friendly, extremely supportive and very thorough in answering all your questions. Which makes dropshipping journey much easier to navigate. Thanks Nyka

Ivan was incredibly nice and helpful! He went out of his way to assist me, addressing my concerns with patience and clarity. His friendly attitude made the entire experience enjoyable. I truly appreciate his support and would highly recommend him to anyone needing assistance.

IM VERY NEW TO ZENDROP(UNDER 1 WEEK) BUT I HAVE TO SAY THAT IT WAS SUPER EASY FOR ME TO FIGURE OUT ON THE FIRST DAY!(COMPARED TO OTHER APPS I'VE TRIED SO FAR) IM VERY SATISFIED WITH THIS APP!!

Brilliant support from the team and manage to sort out every issue you go to them with!! Would always recommend

I am very grateful to the customer service and developers of Zendrop and Shopify for solving my store binding problem. Very patient and professional

They have an incredibly quick response time to messages, excellent customer service, and are very polite. It's a pleasure to talk to them and see how well they help you solve problems or answer questions.

Excellent support from Jo, helping me to clean up and set up the account with Shopify. Moreover, have been using zendrop since a while now, no issue to give on their service and support

Amazing, dynamic and with a great costumer service. Props to Khubaib for rapidly solving an issue and updating me!