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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Shopify

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (806)

Overall rating
4.4

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Mega Store USA

Dec 23, 2025  on Shopify

Overall, my experience has been good. The platform offers useful features, and once everything was set up, it worked as expected. The subscription process was smooth, and the service provides good value. I’d also like to thank Shiza, who represents Zendrop, for the support and professionalism. I appreciate the effort put into the product and look forward to continued improvements.

Avelora Dental

Dec 17, 2025  on Shopify

Incredibly friendly and helpful support.

FrothNook

Dec 12, 2025  on Shopify

They have a great support team, and the products I linked to my store are of good quality.

Phoenix Boost LLC

Dec 03, 2025  on Shopify

Best Deal Luxe

Dec 01, 2025  on Shopify

I had issues with my first order and sent in a request to resolve it. Nyka responded in time. As soon as I clarified the issue, she was on it and had it solved in 5 minutes.

Trendora

Nov 30, 2025  on Shopify

great

yourrpettscorner

Nov 28, 2025  on Shopify

Everything is fine

Go Beauty

Nov 28, 2025  on Shopify

Adelissa

Nov 25, 2025  on Shopify

I’ve been using Zendrop for one month and so far my experience has been very positive. The platform is easy to use, offers good products, and deliveries have been running smoothly. What impressed me the most is the customer support, always available and quick to respond. I’d like to give a special thanks to Jo, who has helped me every time I had a question or issue — truly outstanding service! Overall, I’m very satisfied with Zendrop and plan to continue using the platform. Note: I would only suggest that shipping could be a little faster — even if it meant paying a bit more.

PetraMart USA – Premium Pet Products

Nov 24, 2025  on Shopify

First sales

Ezylife

Nov 21, 2025  on Shopify

My Store

Nov 20, 2025  on Shopify

Mariane's support was brilliant and patient.

Veloura™

Nov 11, 2025  on Shopify

Amazing customer service as usual, so fast and helpful! Thanks Nina

Mystorenews.shop

Nov 08, 2025  on Shopify

À l’écoute Tessa conseil bien et le délais c’est rapide

AMPLIFIVITA

Nov 07, 2025  on Shopify

helps everytime and gets the situation done every time great company love this app thank you , any issues dont worry they will take care of you

K/B.com

Nov 04, 2025  on Shopify

Please make a lot of the stuff free because when someone new come to your website they want to try it I just asking that please the signup free and let the people try that all

Celestial Orb

Nov 04, 2025  on Shopify

So I just started using Zendrop. I find it very easy and integrates without a hassle. Also the support is SPOT ON! I had different types of questions regarding varying topics. I was always assisted within a short timespan and if I contacted support in the evening, the chatbot was actually able to give me very detailed information. When the Chatbot could not handle it, it would reply to me that it would forward my case to the ''live-team'' the next day. And so it happened. I had very detailed questions about certifications of products and the live-team took less than 1 day after the request, to give me all the documentation on the product. Absolutely standout support right there!

Meridian Bags

Nov 03, 2025  on Shopify

The Zendrop Trust and Integrity Team were really helpful when I had a issue. It was resolved satisfactorily. I greatly appreciated the support I was given and decided to continue with Zendrop and my Shopify store.

Woof Pet Products

Oct 28, 2025  on Shopify

I recently worked with Jo from the Zendrop team, and it's been a long time since I've experienced such excellent customer service! She went above and beyond with her proactive communication and customer care. The entire experience has made me commit to Zendrop as the main platform for my dropshipping business. Thanks, Jo—you are a superstar!

Tavia Solutions

Oct 27, 2025  on Shopify

I had a great experience with Zendrop support. Mariane was very kind and helpful - she quickly and efficiently solved my issue. I am really satisfied with the support I recieved!

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