I'm new to Zendrop and still in the setup phase of my store, as I'm currently integrating payment methods. Even though I haven't officially launched yet, I’m already impressed with the platform. The user interface is simple, clean, and incredibly easy to navigate, especially for beginners like me. Everything is laid out in a way that makes the dropshipping process feel manageable and stress-free. What stands out the most is the support team — they’re super responsive and genuinely helpful. Every time I’ve reached out with questions, they’ve provided clear and timely assistance. Their support has made me feel confident and taken care of from day one. So far, this is honestly the best platform I've used in my e-commerce journey. I’m excited to launch soon and continue working with Zendrop!

I subscribed through a promo that provided an annual Plus membership + $140 order credits for 140 USD. This included 20 sourcing requests too - which were sourced quite fast (within 1-2 days). The order credits weren't credited to my account but after emails with the service team, it was quickly rectified. So far, so good.

great support

Mir wurde schnell und freundlich weitergeholfen. Der Kundenservice ist super freundlich und sehr geduldig, was ich besonders schätze, da ich zum ersten Mal mit Zendrop arbeite. Vielen lieben Dank an das ganze Team!

Quick and helpful customer support. Hasnain was able to explain everything as simple as it was. So much quicker and better than AutoDS. 100 % recommend Zendrop.

Honestly, great service. They make it really easy to communicate with the suppliers.

one thing i would say that its not like any other dropshipping software i have used so far, most of the other apps have chinese people that are talking with you in english and their english is not even great, but with the zendrop its completly oppisite to comminication is much clear also they have a branding system wich i havent used it yet but havent seen that offered in other platforms so its much better then the rest of them i can say.

Incredible Zendrop experience thanks to Liezel (“Liz”)! After six months of trying to build my own dropshipping store, I lost a lot of money—paying folks to help me, and even falling for a few scams along the way. Nothing seemed to work… until I reached out to Zendrop. In just one hour, Liz jumped in and fixed the problem no one else could resolve. Her support was fast, clear, and effective—everything a beginner entrepreneur could hope for. I truly believe that without her help, I would have kept losing money. Why Zendrop (and Liz) stand out she even heard my story and felt my frustration and try and did her best , now my life is change for ever not just me but my 2 kids and my parents, thanks to Liz from dropshipping i wish i can hug Liz . thank u girl God bless you and your family , bottom line i would recommend every to choose zendrop their customer service is great . they save me when i was about the last second to gave up, thanks to Liz honestly i can stop praising her and i hope she see this.

support réactif via le Chat (Module 3: How to Get Help from Zendrop Support). les produits sont quali, en ce qui concerne le délai de livraison je pense que c'est correct, à voir au fil des commandes et par la suite afin d'avoir un délai de livraison plus rapide. l'option "autre" d'en le Chat serait bien pour joindre plus rapidement le support humain dans les cas particuliers. Sinon je recommande pour la fiabilité et les tarifs forfaits sont correctes et ça filtre la qualité des produits donc c'est top !

Superb support team! Well done!

Jo was fast and smooth in her answers

I have recently started using Zendrop. Amazing items, great statistics, and amazing costumer support service! I have just encountered a little issue with fulfilling a test order and Maria (one of the employees there) helped me out and in under 3 minutes the problem was all solved! 5/5, highly recommend it

Thank you to the Zendrop team for their quick and helpful support — both email and live chat responses have been great. The platform is easy to use, offers a wide range of quality products at great prices, and the import process into Shopify is smooth and straightforward. Really happy with the experience so far!

Shout out Nina from Zendrop for helping me out with product photos! I needed to see the quality of a product before ordering because the shipping times are long when ordering to the US from that certain supplier, and she went above and beyond by providing me with alternatives when we couldn't solve the issue at first -- and then emailing me what I had originally hoped for the next day. Their customer support hasn't failed me.

Rafaela was amazing , she helped every step of the way though most of my products could still not be linked as the varients differ and could not be found it was nice having her try with me . Thank you

The customer service and communication is awesome. They really go above and beyond to make sure your queries and issues are resolved. They even follow up to make sure you dont need any more help.

Awesome Dropshipping Supplier. They're customer service has been excellent, fast, and responsive. I received help from Maria and Rafaela who have been outstanding and some others as well.

Best app used so far! Quick and automated, great customer support 24/7