Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Venus Trendy Fashion Online

Feb 17, 2025  on Shopify

The processing time is longer than before and the missing item still not yet resent to client. If they don't improve their service, we will consider other supplier.

Castle Cove Gifts

Feb 13, 2025  on Shopify

HORRENDOUS CUSTOMER SERVICE. SCAM. F - - - - - - -

My Store

Feb 04, 2025  on Shopify

billing for services after a free trial then refusing a refund. i never gave them cc details. very scammy business model taking advantage of free trials without disclosing the ongoing billing

Soho Silhouettes

Feb 01, 2025  on Shopify

Charging customers just to upload products onto their website whilst also making money on fulfillment. How greedy can you get? not to mention the lack of details and images provided.

easyshop

Jan 28, 2025  on Shopify

My subscription has been canceled and I haven't received a refund yet.

Sportso.nl

Jan 26, 2025  on Shopify

Used to be a really good app, but not anymore. Since recently, they won't refund you anymore for products that customers want to return. This means it will cost you money anytime a customer wants a refund, making dropshipping with Zendrop not profitable anymore.

Glomotion

Jan 12, 2025  on Shopify

die produktsuche ist grauenhaft. produktbilder sind unscharf, nicht von allen seiten fotografiert, oft nicht alle vorhandenen varianten fotografiert. die branding karte ist unscharf und macht beim kunden eher einen schlechteren eindruck, als einen guten. ausserdem kommen immer falsche produkte zu den wörtern die man in der suchleiste eingibt. Bspl. bei yoga kleidungen kommen normale tshirts die nichts mit sport zutun haben.

myDELIco

Jan 12, 2025  on Shopify

@Shopify needs to pay attention to apps like this! Onboarding omits all the extra charges, and doesn't explain, how to stay on a free plan, be aware just by adding a product and linking your own products you will be charged a lot! and by a lot i mean, you linked your own products... Deffinetly a Scam!

Olovaz

Jan 06, 2025  on Shopify

scam

MamySports

Jan 02, 2025  on Shopify

My issue with those drop-ship apps is that they make u you the monthly fees! plus they charge you the higher price for the product! so either take your profit from the product or the monthly subscription! so for that i have stopped using them! very expensive usage fees for low bar quality products!

Goodfella

Jan 01, 2025  on Shopify

Nightmare, I deleted after two days and got billed $45.64. Do not install this app to try it out because you will get billed.

Modishs

Dec 31, 2024  on Shopify

Zendrop is a total scam I went for a free plan and then they just automatically charge me 95 dollars that I wasn’t aware of through my account so be aware who you do business eith

SwingMate

Dec 25, 2024  on Shopify

Do not download the shopify app: Zendrop. If you are looking for a review and a reason to not download this app extension here it is. The app says free to download and free to use but then charges you excessively. The products on the app are all overpriced, easily broken, and resent to you from china and other places out of the country. I am very unsatisfied with Zendrop especially because of the scam the CEO has decided to use to make money. It is not right.

PawsMartOnline

Dec 24, 2024  on Shopify

Easy to navigate and that’s about it. Sadly i am a plus member. Extremely hard to get customer service, when trying to get a resolution about orders that were shipped from December 2nd i have received no straight answers. I have refunded customers and placed them a free order through hypersku just so they get their stuff. Here it is Christmas night and i just received another email from a customer requesting a refund from a December 2nd order that tracking says in transit thank you for waiting. Yall need to drop js express. Letting zendrop fill some of my Black Friday orders was the worst decision I have ever made. I will never use zendrop again, sadly im out the $500 bucks i just spent on a plus membership….never again, if anyone is reading this and actually cares about their business, please choose another fulfillment company

Dr Neat

Dec 14, 2024  on Shopify

Easy to use however; This isnt a free supplier website, it is based of the amount of products listed onto your store. Meaning depending on the amount of products you list, you will be charged starting at 1 product listed on your store. This isnt good for starting dropshippers, as you will be charged after a month for the products listed without you knowing.

MR Friday

Dec 07, 2024  on Shopify

Low support . worthless. its mess my store and they even dont have knowladge of shopify. just working for shift, this service is not good dont use it

McKinney Market - USA

Dec 02, 2024  on Shopify

Be careful. I installed this app to test it out. I never actually used it but was secretly charged $19 every month until I noticed.

Best Bark Blooms

Dec 02, 2024  on Shopify

Please do not download this spamming app, I got charged without any use of their services.

Medcezirshop

Dec 01, 2024  on Shopify

You sent an invoice to my account 3 days after installing your application. How can this happen? I will not pay this and I will close my card for withdrawals in your name. For your information, why can't I reach customer service?

idealboxswiss.ch

Nov 27, 2024  on Shopify

I had the opportunity to try Zendrop, but as soon as I installed it, I was charged a fee directly before I even started using it. So I immediately deleted it and sent it back to CJ dropshipping. I think you should not use it at all. It is an application that has a small number of products and requires money for everything. Good thing we have CJ.

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