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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

CelluliteBye

Jan 19, 2025  on Shopify

I would like to give a big shoutout to Mariane! She was extremely helpful and supported me with remarkable patience. Every single one of my questions was addressed with the utmost care and friendliness, making me feel well taken care of at all times. Her dedication and professionalism are truly noteworthy and a huge asset to the support team. Thank you for the excellent service, Mariane – employees like you make all the difference! Thank you.

Bible Quote Jar

Jan 19, 2025  on Shopify

Zendrop experience is second to none, it's an amazing and user friendly app. The assistance you get from the email customer support (especially Nyka) is excellent. Nyka is very efficient, friendly, extremely supportive and very thorough in answering all your questions. Which makes dropshipping journey much easier to navigate. Thanks Nyka

Cantavo

Jan 17, 2025  on Shopify

Ivan was incredibly nice and helpful! He went out of his way to assist me, addressing my concerns with patience and clarity. His friendly attitude made the entire experience enjoyable. I truly appreciate his support and would highly recommend him to anyone needing assistance.

369 Crystals

Jan 16, 2025  on Shopify

IM VERY NEW TO ZENDROP(UNDER 1 WEEK) BUT I HAVE TO SAY THAT IT WAS SUPER EASY FOR ME TO FIGURE OUT ON THE FIRST DAY!(COMPARED TO OTHER APPS I'VE TRIED SO FAR) IM VERY SATISFIED WITH THIS APP!!

The Sennett Store

Jan 15, 2025  on Shopify

Brilliant support from the team and manage to sort out every issue you go to them with!! Would always recommend

EvoqueFit

Jan 15, 2025  on Shopify

I am very grateful to the customer service and developers of Zendrop and Shopify for solving my store binding problem. Very patient and professional

Onyrio

Jan 15, 2025  on Shopify

They have an incredibly quick response time to messages, excellent customer service, and are very polite. It's a pleasure to talk to them and see how well they help you solve problems or answer questions.

Extremewill

Jan 14, 2025  on Shopify

Excellent support from Jo, helping me to clean up and set up the account with Shopify. Moreover, have been using zendrop since a while now, no issue to give on their service and support

The Survivalist

Jan 13, 2025  on Shopify

Amazing, dynamic and with a great costumer service. Props to Khubaib for rapidly solving an issue and updating me!

NakedNature

Jan 12, 2025  on Shopify

Großartiger support, auch wenn es mal länger dauert! Man wird nicht abgewimmelt und fühlt sich ernst genommen! Danke Jacob ;) !

Rays treats

Jan 12, 2025  on Shopify

I love Zendrop. If i ever have any problems with using their app, it's so easy to get in contact with them. Their App is really easy to use. They have great products, and you can request products also.

Glomotion

Jan 12, 2025  on Shopify

die produktsuche ist grauenhaft. produktbilder sind unscharf, nicht von allen seiten fotografiert, oft nicht alle vorhandenen varianten fotografiert. die branding karte ist unscharf und macht beim kunden eher einen schlechteren eindruck, als einen guten. ausserdem kommen immer falsche produkte zu den wörtern die man in der suchleiste eingibt. Bspl. bei yoga kleidungen kommen normale tshirts die nichts mit sport zutun haben.

myDELIco

Jan 12, 2025  on Shopify

@Shopify needs to pay attention to apps like this! Onboarding omits all the extra charges, and doesn't explain, how to stay on a free plan, be aware just by adding a product and linking your own products you will be charged a lot! and by a lot i mean, you linked your own products... Deffinetly a Scam!

Pulse Riot Streetwear

Jan 11, 2025  on Shopify

My experience so far is great! Had a couple of questions so I contacted Support, and within 5 minutes I got contacted by Chris who had helped me amazingly with all my questions and concerns. I have learned new things and I am ready to continue my journey with Zendrop. 5 stars!

Dreaming Luna

Jan 09, 2025  on Shopify

The customer service is very quick and responsive. I am having a lot of problems with product delivery currently, but with the customer service help, I might be able to solve it soon. This is the downside, I am very disappointed with the miscommunication the shipping process. I've had some products sent back to the warehouses and they didn't say anything. Hopefully it's not a recurring issue. SHIZA, the customer service girl is being very helpful.

ColorMeGold

Jan 09, 2025  on Shopify

zendrop... i do not have a good story to tell. i am a beginner at this shopify store for fashion jewelry. i paid webdesigner to put together our site with about 65 beautiful pieces. i first chose dsers for the first setup and used aliexpress for product...it looked good but delivery was slow and the packageing was a plastic bag...not good for sales....so 2 months into this i switched to zendrop. that was a mistake. ever iteam on my webpage showed 'sold out' and i could not change it. i thought i was hacked and shut it down. i am still trying to recover. zendrop suggested going to each iteam and writing a new description and link in the iteam to zendrop. i do not have that skill and i think would not look as good as the professional designer had it set up.

Superhero Gear

Jan 05, 2025  on Shopify

I mostly sell POD products in my store but I also sell other products from Zendrop. I've been using Zendrop for about 4 years and I've been very happy with them during this time

KEB Products

Jan 03, 2025  on Shopify

Zendrop is a great drop shipping app. They have a lot of different products and selections and what you want to drop ship will most probably be there, but if its not you just have to source it and the team members will do the best they can to find the product or whatever is close to it. The service is great. I suggest it.

MamySports

Jan 02, 2025  on Shopify

My issue with those drop-ship apps is that they make u you the monthly fees! plus they charge you the higher price for the product! so either take your profit from the product or the monthly subscription! so for that i have stopped using them! very expensive usage fees for low bar quality products!

Goodfella

Jan 01, 2025  on Shopify

Nightmare, I deleted after two days and got billed $45.64. Do not install this app to try it out because you will get billed.

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