This is the worst dropshipping app you can use. They've created a nice UI, working buttons, and they're literally preying on people. Better product prices compared to competitors, credits usable for 10% of orders... Rest assured, they're indirectly taking even more. They claim the Private Agent feature unlocks after 20 orders. That's a complete lie. You're constantly talking to AI support; you can't reach a real person unless they want you to. Orders are processed very slowly. To make matters worse, they shipped one of my orders to a different country. When I requested a refund, they refused responsibility, and when I provided proof, they didn't even respond. All of this is based on my experiences over the past month. I ABSOLUTELY DO NOT RECOMMEND this app! There are tons of alternatives; stay away from this! *I'm sure they'll try to contact me after this review, but I will never delete it; it will remain here....** **My real rating is a BIG ZERO.

Zendrop m’a simplement fait perdre près de 200 € sans fournir aucun service réel. J’ai utilisé la plateforme en pensant qu’elle m’aiderait à gérer ma logistique et mon stock. Zendrop m’a confirmé qu’ils pouvaient livrer vers mes destinations. Une fois les commandes reçues, il m’a été indiqué que la livraison n’était finalement pas possible. J’ai donc dû rembourser tous mes clients. Malgré cela, Zendrop a prélevé l’abonnement ainsi que des frais sur chaque commande, alors qu’aucun colis n’a jamais été expédié. Résultat : perte d’argent, perte de temps, aucune valeur ajoutée. À fuir. À ce stade, DSers est largement plus fiable.

Zendrop is an excellent app to use. Their team consistently supports my needs, and the service has been reliable and efficient. Thank you!

Overall, my experience has been good. The platform offers useful features, and once everything was set up, it worked as expected. The subscription process was smooth, and the service provides good value. I’d also like to thank Shiza, who represents Zendrop, for the support and professionalism. I appreciate the effort put into the product and look forward to continued improvements.

very difficult to get costumer service live and i have hard time after i have done subscription i can't access to my account

Dear Zendrop Support Team, I am writing regarding an order that is extremely overdue. The customer should have already received their package by now, and unfortunately, they have filed a formal complaint via email due to not receiving it. As you know, for anyone working with dropshipping, chargebacks are one of the biggest risks we face, and delays like this put my business in a very difficult position. Please, I kindly ask that you ship this order immediately. Send whatever stock, model, or substitute you may have available – but I urgently need this order dispatched without any further delay. I must also be honest about my overall experience with Zendrop so far. In the few orders I have placed: Products were often out of stock, Prices were outdated, Linked products did not accept bundles, These issues have made my experience with Zendrop frustrating and disappointing, and unfortunately this affects my customers directly. I would appreciate your swift assistance and a prompt update regarding this order. Thank you for your attention. Mário Costa Fratta Team

they make up policies as they please so that they don't refund you when their packages take over a month to be delivered, if you're lucky.

If I don't want or use the app, why are the charges added to my billing? When I use the app, it's understandable, but when I don't, why? |Worst app ever please do not install the app.

I had issues with my first order and sent in a request to resolve it. Nyka responded in time. As soon as I clarified the issue, she was on it and had it solved in 5 minutes.

I’ve been using Zendrop for one month and so far my experience has been very positive. The platform is easy to use, offers good products, and deliveries have been running smoothly. What impressed me the most is the customer support, always available and quick to respond. I’d like to give a special thanks to Jo, who has helped me every time I had a question or issue — truly outstanding service! Overall, I’m very satisfied with Zendrop and plan to continue using the platform. Note: I would only suggest that shipping could be a little faster — even if it meant paying a bit more.