5 day refund policy + unreasonable customer service meant I was charged and refused a refund for downloading the app for about 20 minutes while I was showing someone... Free plan available? Not so sure.

They are a Godsend! When all the chatbots and YouTube videos proved worthless, Merj answered my email and rescued me! She was prompt, professional, polite, and thorough. She also saved me time, money, and my reputation. I can’t thank her enough!

Still learning about dropshipping and so far, so good with help from the Zendrop Customer Service. I am using different dropshipping portals and Zendrop is the best of far in comparison to the other portals. My only concern is that I hope Zendrop's product selection process could be better, but again I am having a pleasurable experience with this dropshipping portal.

I’ve had a fantastic experience with Zendrop, not only because of their great platform but also due to their extraordinary support team. Every time I’ve had a question or needed assistance, their team has been incredibly friendly, professional, and quick to help. They go above and beyond to ensure clarity and provide detailed, helpful responses. It’s rare to find such a high level of customer service, and I truly appreciate the effort they put into making everything smooth for their users. Highly recommend Zendrop to anyone looking for a reliable and well-supported dropshipping solution!

The best dropshipping app you can ever find. Huge thanks to its support team, especially Mariane. <3

I had one heck of top quality support from the team at Zendrop particularly Mariane who stuck with the connecting problem I had connecting Zendrop to my Shopify theme. I created the problem myself by testing two accounts at once with different emails. Mariane stuck with it and after many attempts Mariane Fixed the problem and stayed until I tested the complete Zendrop App. In all my professional years, I know that SUCCESSFUL Companies such as Shopify Apple Amazon Zendrop that their success is created by supplying top class 24/7 quality LIVE HUMAN support ! You can not beat good quality personal support in the building of a good Business and Mariane proved that over the last few days ensuring I get the best out of a good product such as ZEDROP Thank you to all the team at Zendrop

Krisnalyn responds promptly and handles concerns with professionalism and courtesy. As a newcomer to Zendrop, I’ve had a great experience so far.

I had a fantastic experience with Zendrop! From the moment I reached out, their team was friendly, professional, and genuinely eager to help. They went above and beyond to address my concerns promptly and efficiently. A special thanks to Shiza for their patience and dedication—truly exceptional service! It’s rare to find such outstanding customer support these days, and I genuinely appreciate the effort. I’ll definitely be returning and recommending Zendrop to others!

Great app and awesome support as always! I was just helped by Merjerrie and she did a phenomenal job. Keep on going team !!

The products and technical support at Zendrop is amazing. All of my questions were answered in a quick and professional manner. Thank you. Harold Estes, CEO Estesbrandsllc.com.