I'm new to Zendrop and still in the setup phase of my store, as I'm currently integrating payment methods. Even though I haven't officially launched yet, I’m already impressed with the platform. The user interface is simple, clean, and incredibly easy to navigate, especially for beginners like me. Everything is laid out in a way that makes the dropshipping process feel manageable and stress-free. What stands out the most is the support team — they’re super responsive and genuinely helpful. Every time I’ve reached out with questions, they’ve provided clear and timely assistance. Their support has made me feel confident and taken care of from day one. So far, this is honestly the best platform I've used in my e-commerce journey. I’m excited to launch soon and continue working with Zendrop!

I subscribed through a promo that provided an annual Plus membership + $140 order credits for 140 USD. This included 20 sourcing requests too - which were sourced quite fast (within 1-2 days). The order credits weren't credited to my account but after emails with the service team, it was quickly rectified. So far, so good.

Mir wurde schnell und freundlich weitergeholfen. Der Kundenservice ist super freundlich und sehr geduldig, was ich besonders schätze, da ich zum ersten Mal mit Zendrop arbeite. Vielen lieben Dank an das ganze Team!

Watch out for the fine print! It all sounds great at first — “You only pay when you start making sales.” But in reality? Not quite. After setting everything up and getting started, boom! A $30 subscription fee shows up — even if you haven’t sold a single thing yet. I felt misled. The pricing model isn’t transparent, and the overall experience was frustrating. If you’re considering using Zendrop, make sure you read every line of the terms very carefully. I don’t recommend it. Transparency is key — and it was clearly missing here.

Not a great experience. Most the products are great. I did purchase a vac that is cheap quality. I am un installing this app due to my customer order placed May 2. She placed two orders for herself and her daughter. The daughter's order was to be shipped to Hawaii and they dont ship there. It was up to me to catch that part. The company didn't even try to reach out before just cancelling the order as I could have changed the address and delivered myself. the second order was lost during shipping. I have reached out mulitiple times. I dont feel I cn trust this company with future sales as customer service is very important to me.

Quick and helpful customer support. Hasnain was able to explain everything as simple as it was. So much quicker and better than AutoDS. 100 % recommend Zendrop.

one thing i would say that its not like any other dropshipping software i have used so far, most of the other apps have chinese people that are talking with you in english and their english is not even great, but with the zendrop its completly oppisite to comminication is much clear also they have a branding system wich i havent used it yet but havent seen that offered in other platforms so its much better then the rest of them i can say.

Incredible Zendrop experience thanks to Liezel (“Liz”)! After six months of trying to build my own dropshipping store, I lost a lot of money—paying folks to help me, and even falling for a few scams along the way. Nothing seemed to work… until I reached out to Zendrop. In just one hour, Liz jumped in and fixed the problem no one else could resolve. Her support was fast, clear, and effective—everything a beginner entrepreneur could hope for. I truly believe that without her help, I would have kept losing money. Why Zendrop (and Liz) stand out she even heard my story and felt my frustration and try and did her best , now my life is change for ever not just me but my 2 kids and my parents, thanks to Liz from dropshipping i wish i can hug Liz . thank u girl God bless you and your family , bottom line i would recommend every to choose zendrop their customer service is great . they save me when i was about the last second to gave up, thanks to Liz honestly i can stop praising her and i hope she see this.

Zendrop isn't able to perform what they advertise. I gave 2 stars because they at least fulfilled the orders (barely) but there have been so many problems with fulfillment. My first product took 5 weeks to get the customer, second product took 4 weeks. There were packages that got sent back to the warehouse but nobody notified me, 2 out of my 8 orders were missing a key component. I tried to use the Amazon supplier but the items listed aren't accurate. They may confirm that the product is available, but it can go out of stock as soon as you fulfill the order. When I reached out to support, Brenda said "Unfortunately, inventory levels can change rapidly in dropshipping. The product was available when you placed your order, but the supplier's stock was depleted shortly after." The only thing that is good about Zendrop is their support. Even then not every response is accurate. I was told Amazon products get shipped in plain packaging, then it arrives in Amazon packaging. Not really sure how to use them for fulfillment when I can't trust if/when the product will be fulfilled. I've been trying to use them for over a year to get my store off the ground, I give up

support réactif via le Chat (Module 3: How to Get Help from Zendrop Support). les produits sont quali, en ce qui concerne le délai de livraison je pense que c'est correct, à voir au fil des commandes et par la suite afin d'avoir un délai de livraison plus rapide. l'option "autre" d'en le Chat serait bien pour joindre plus rapidement le support humain dans les cas particuliers. Sinon je recommande pour la fiabilité et les tarifs forfaits sont correctes et ça filtre la qualité des produits donc c'est top !