Updated Review – April 12, 2025 This is my third update to my review of the Shopify AutoDS app. I first posted on March 11, followed by a second update on March 31. I've been using AutoDS for over four years. It used to be a reliable automation platform, but the last couple of months have been the most difficult I’ve ever had with the service. It began in early February when I noticed some of my product listings on Shopify had lost their main images. At first, I assumed it was an isolated glitch. But as I kept browsing through my site, it became clear this was something much worse. Main product images and in some cases, all images were silently disappearing from live listings. There was no alert, no system log, no way to know when it happened. I only discovered it by accident, and it turned out to be affecting dozens of products. That kind of silent failure is incredibly damaging. It impacts SEO, kills ad performance, and destroys customer trust. And when you manage a large catalog, manually checking every listing becomes a nightmare. I reported everything in detail to support screenshots, recordings, and product IDs but was met with the same generic response over and over: “We’ve forwarded it to the developers.” No timeline. No fix. No real communication. Days turned into weeks. Eventually, I couldn’t afford to wait any longer. I spent entire workdays manually re-uploading images one listing at a time. After two exhausting days of work, support told me that since I had already started fixing them manually, the developers suggested I just continue and assured me the issue wouldn’t happen again. A few hours later, it happened again. More listings lost their images while I was still mid-way through manually fixing them. Two full days of work down the drain. It was clear nothing had been resolved. This issue has dragged on for over two months and has made it nearly impossible to run my business properly. I’ve had to manually audit my store over and over, constantly putting out fires instead of focusing on growth. AutoDS was supposed to simplify operations, but instead, it introduced ongoing disruptions I couldn't anticipate or control. Although timely, other issues like auto-orders getting stuck, being charged for credits that didn’t appear, and failed orders were eventually resolved, but they still added to the time and energy I had to spend just keeping things afloat. Support replies quickly, but most responses feel automated or surface-level. After months of unresolved issues, confidence in the platform has dropped significantly. I’ve provided clear documentation, consistent follow-ups, and every opportunity for the team to resolve the problem, but without transparency or accountability from the developers, it’s been incredibly difficult to keep my business running smoothly. I’ll continue updating this review weekly until the issue is fully resolved. At this point, it’s the only way I can ensure ongoing visibility and accountability for a problem that has caused lasting damage to my business.

This Company is A RIPP OFF Stay Away At All Costs. Product Lists at Walmart $23 and they are charging me $47 on top of it %3 sales fee plus every-time You deposit %5 and the subscription fee of $200 there is no way you can make money with this app. You better off order directly from Walmart or Amazon

AutoDS has been a game-changer for my store! Super easy to use, saves me tons of time, and the support team is always helpful. Highly recommend!

Very bad app and it is not 14 days free trail. They charge you for a year, meaning 238.80 usd right away without refunding when you end the subscription. See below for proof AutoDS: Dropshipping & POD (Uninstalled) $238.80 1 Usage fee

The support is helpful. The app itself could have more structured guidance on how to set things up.

A year ago this app was good, now a days the app has a lot of problems, and nothing has been solved. can't update inventory and prices, can't edit items, images are disappearing, no update from source suppliers, the app is shows wrong inventory which considered very risky for drop shipping, the support just sent all these issues to their engineers and it has been 70 days and they are still done NOTHING.

Perfect App. Help me a lot! I recomend. Muito bom o App, me ajudou muito e tem uma interface super amigável. Eu recomento fortemente!

This is an updated review from my previous one, and here I am almost a month later with even more problems. After over 4 years of using AutoDS, I’ve reached a point where the platform’s constant issues are causing my business significant losses. It’s become more trouble than it’s worth. The most frustrating and damaging issue is the ongoing problem with product images randomly disappearing from listings. There are no notifications when this happens—images are just gone, and if you don’t catch it quickly, it can completely ruin your product listings. This isn’t just an inconvenience; it’s a massive problem that causes: SEO hits: Missing images hurt product visibility and search engine rankings. Ad performance issues: Paid ads end up running for listings with broken images, wasting money and damaging ad scores. Customer trust issues: Listings without images look unprofessional and drive customers away. Lost sales and wasted time: Hours are spent manually identifying and fixing affected listings. When I reach out for support about this issue, I often get irrelevant questions as if the support team doesn’t recognize this as a recurring problem. It’s frustrating to explain the same issue repeatedly instead of getting a real solution. Just asking for help can take days, and getting an actual resolution often takes weeks. Unfortunately, this is far from the only issue. The auto-order system has been unreliable, leaving orders stuck in "in order progress" status for extended periods without explanation. This directly impacts my business and creates unnecessary headaches. Worse yet, if I don’t catch failed orders and manually report them, AutoDS won’t refund me—even though suppliers refund AutoDS directly. This forces me to constantly audit my account for errors. Billing issues are also a consistent problem. I’ve been charged for auto credits that never appeared in my balance and for orders that were never processed. Then, you must contact support and wait another week or two to get what you paid for. These charges only get refunded if I happen to notice and report them—otherwise, AutoDS keeps the money. It feels unfair and unprofessional. Customer support has been a major disappointment. While responses are quick, the actual solutions are painfully slow. It often feels like support agents are stalling or passing the buck rather than taking ownership of issues. It’s disheartening to deal with support that doesn’t seem to understand the urgency of problems that disrupt my business. The only positive has been Dorina from the support team. She’s truly a lifesaver—always understanding, proactive, and genuinely dedicated to helping. She’s been the only person who consistently gets things done and treats my business like it matters. I can’t thank her enough, but sadly, she can’t carry the entire support team on her own. It’s incredibly disappointing to see how much AutoDS has declined over the years. At this point, I can’t recommend this service to anyone serious about their dropshipping business. The platform’s instability, unreliable support, and constant disruptions have made it more harmful than helpful. I’m seriously reconsidering my continued use of AutoDS.

the app with everybody needs to grow your business with. looking forward to work with you i can't wait to enjoy the benefit of this app.

Very happy with this App so far. Not everything works perfectly everytime, but the support via chat & mail is amazing and seems to be there 24/7 which is just what I need to do my online-business. Great response time also on weekend-days!