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Customer reviews: Auto DS: AI Dropshipping & POD

Develop by Shopify

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (849)

Overall rating
4.6

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

Sensori™

Oct 20, 2025  on Shopify

BEWARE DO NOT DOWNLOAD THIS APP BIGGEST SCAM i downloaded the app to check it out and a month later they charged me 280$ and i havent even used the app i did not appove the charge and now have to chargeback and fight it out with the bank customer service was garbage i rarely write reviews for anything but this warranted a horrible review and anybody looking to work with them i highly reccomend you do your research first and would definantly reccomend against anyone working with them DO NOT DOWNLOAD!!!!!!!! SCAM!!!!!!!!!!!!!!!!!!!

BYMRR Train Store

Oct 18, 2025  on Shopify

Easy to import from known suppliers. I imported mostly from Amazon because I was most familiar with them. I had a little trouble at first with products showing up as sold out, but that was fixed quickly. Also had some trouble with autoDS requiring permissions, but support service helped me with that. Support has been excellent.

Mi tienda

Oct 15, 2025  on Shopify

I was charged for two sales $387 without even using the app or selling a single product. Absolutely junk app

Auvé

Oct 13, 2025  on Shopify

I’d like to express my appreciation for Agent Merbena from AutoDS. She was incredibly helpful, patient, and professional throughout our conversation. She took the time to understand my issue clearly and provided detailed guidance that made everything much easier to handle. Her quick responses and kind attitude made the whole experience smooth and pleasant. Thank you, Merbena, for your great support — truly one of the best customer service experiences I’ve had with AutoDS!

Aero Carbon Fiber

Oct 02, 2025  on Shopify

Joyce provided great service. She aided me despite what issues I may have encountered, and I couldn't have fixed my issue without her. Thanks Again!

M. Digital Artz

Sep 29, 2025  on Shopify

Paid $150 for Phantom Inventory: Every product I brought in via AutoDS went out of stock shortly after import, even though the original listing remained in stock. After a month ($150), I had nothing but disabled listings and customer frustration. Maybe it’s a syncing issue, but either way it wasn’t workable for me.

The Deer Store

Sep 21, 2025  on Shopify

I cannot even get the products to show up as not sold out. I redesigned my store to fit the products and now i have a store full of sold out items.

Furbaybees

Sep 09, 2025  on Shopify

Auto DS was a life saver very user friendly I would recommend this platform to all just starting out and don't have a lot of time in your day for all the heavy lifting this platform shaves hours off your day. I greatly appreciate having this extra help maintaining.

Fancy Farmer

Sep 08, 2025  on Shopify

absolute scam. Does not work for my store to connect to Amazon AU. they tell you this after fumbling around for 2 weeks and i have already paid for the membership. absolute junk app. promises so much but doesnt deliver. LITERALLY. cannot fulfill orders automatically and the 'help' cannot tell me how to fix it. rubbish

Handpicked Hub

Sep 05, 2025  on Shopify

So far so good! Customer service has been super helpful. Set up was a breeze. The more I explore the app the more impressed I am. Thank you!

AutoGear

Sep 02, 2025  on Shopify

Un Eccellente Servizio da Parte del Tecnico che si chiama DORINA di AutoDs! Desidero esprimere la mia sincera gratitudine verso il tecnico di AutoDs che mi ha assistito recentemente. Ho avuto problemi con il credito sul mio vecchio account e, grazie alla sua competenza e professionalità, il problema è stato risolto in modo rapido ed efficace. Il tecnico ha dimostrato una profonda conoscenza del sistema e ha saputo guidarmi attraverso ogni fase del processo. Non solo ha convertito il mio vecchio account in un nuovo account senza intoppi, ma ha anche fornito chiarimenti utili su come ottimizzare l'uso della piattaforma per le mie esigenze future. La comunicazione è stata eccellente: è sempre stato disponibile per rispondere a qualsiasi mia domanda e ha mostrato un'attenzione al cliente esemplare. Raccomando vivamente il servizio di AutoDs e, in particolare, il lavoro di questo tecnico. La mia esperienza è stata assolutamente positiva, e so di poter contare su di loro in futuro. Grazie DORINA ancora per l'ottimo lavoro!

AutoGear

Aug 31, 2025  on Shopify

per me non sono seri , o avuto e o ancora , problemi con il abbonamento, o usato un altro account ma con lo stesso mio STORE , e li o chiesto di convertire l'abbonamento sul ultimo account, e fanno finta tonti , o prove con i pagamenti, nulla da fare, o dovuto fare un altro mensilmente, sempre con il pensiero che magari reccupero i soldi , buiooooo totale , insomma totale sono 500 euro, non ancora recuperati. ti mandano sti video tutorial e cosi via , e continuano ad avere problemi con loro prodotto , li inserisco nel store , controllando la disponibilita , continua a risultare esaurito, quindi fai figura di merda con i clienti. mi devo cercare un avocato , questi non so cosa stanno combinando.

Techwise Gadgets Store

Aug 31, 2025  on Shopify

Joyce is always such a Joy! With her mastery of Auto-Ds and other integrations with the software, Joyce always skillfully brings your problems or issues to a provided solution. She takes the time and care to be sure she educates you on this process and guides you with all the tools she has readily available. You are not always so blessed to have an agent like herself, unfortunately not all customer service agents have the skill, depth of knowledge or even care that she has. Thanks again, Joyce for going above and beyond!!!

Shoprely Store

Aug 16, 2025  on Shopify

My very first time reaching out upon a problem was actually good. The response/support was really quick, attentive, and detailed. This helped me better understand my situation for moving forward. Idon't normally leave reviews at all, but Ifelt this was worth it. Thank you AutoDS! Proud partner here.

Nakinsige

Aug 16, 2025  on Shopify

Customer service reached out and was very helpful my issue was resolved there and then and I am reordering the app. So happy.

Cheeky Box

Aug 09, 2025  on Shopify

I have not used it yet still going thrugh tutorial but so far its giving me idea of how easy they will make your life. I am looking forward to putting this to full use once my shop is set up fully

Aurevity

Aug 05, 2025  on Shopify

The app offers a 14-day trial which is not 14-days but 13-days before they actually charge you a full subscription. They do not make it easy to cancel as support is on the other side of the world. I contacted support and eventually was helped to my satisfaction. While the app is complex and has a lot of capability, the trial is not long enough to explore its full capabilities. I still would recommend AutoDS.

IKKYMART

Aug 03, 2025  on Shopify

I want to give a big shoutout to the AutoDS support team, their service has been excellent! Every time I had a question or an issue, they responded quickly and with clear, helpful answers. They really took the time to understand my situation and guide me step by step through the process. It’s rare to find a support team that’s this patient, knowledgeable, and genuinely interested in helping. I especially appreciated how they responded through live chat and even provided screenshots to clarify things, it made the whole experience so much easier. Thanks again, AutoDS team! Your support truly makes a difference

mcpetfamily.com

Aug 01, 2025  on Shopify

Utilicé AutoDS por 14 días y luego lo desinstalé. Al intentar vincular dos tiendas tras reinstalarlo, el sistema generó varios cobros (27 €, 13 €, 11 €) sin éxito. Solicito revisión de cargos y solución sin pagos duplicados .Gracias

Harmony Shop

Aug 01, 2025  on Shopify

Don’t get it they charge you $300 even when your plan is $20 they won’t let you cap the price unless it’s above $50000

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