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Customer reviews: Auto DS: AI Dropshipping & POD

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (1,781)

Overall rating
4.7

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

Belenora

May 27, 2025  on Shopify

I used the app for about 5 min. They couldn't provide shipping times and prices and asked me to speak to the supplier (in my case aliexpress). So i uninstalled and moved to another supplier. Ever since every month Autods is charging me for the plan i selected even though the app is uninstalled... Ive sent multiple emails to them to which they dont reply. I unsubscribed from their emails and they keep bombarding me with promos. Really bad app , I wouldn't recommend it to anyone!

Agile Wellness

May 26, 2025  on Shopify

Makes it very easy to integrate multiple suppliers into a dropshipping store. Instead of having to go look at many different supplier websites separately.

JMK HOME GIZMO

May 25, 2025  on Shopify

"I highly recommend AutoDS! It's hands down the best app for dropshipping—super easy to use and packed with powerful features, especially for finding and managing products."

HomeOnix

May 25, 2025  on Shopify

te hacen cargos por uso, no te indican de donde proviene ese gasto, y no estas informado en ningun momento de porque se hacen a mayores de tu pago de suscripcion

TechToGo

May 23, 2025  on Shopify

This tool is kinda overcomplicated for someone new in dropshipping and has a lot of additional expensive costs. I had some issues with this tool but support is VERY good and they helped me. Idk i dont recommend this tool for new dropshippers, im going to chose Dsers cuz it is free. But maybe some day i will come back to autoDS but not now. I respect and greet the lady from support very much.

My Store

May 21, 2025  on Shopify

This is the worst app for dropshipping, I have so many negative things to say about autods, I really don't know where to start. I was using this app 2 years ago and I left them with disappointment, I thought these guys would have updated with time but I was completely wrong, they are still the same. DO NOT LISTEN TO THESE GORUS ON YOUTUBE THEY MAKE MONEY WHEN YOU USE THEIR LINK. Autods pays them. First of all, I linked a product from aliExpress and then when I got orders from the customers autods kept on giving me an error I contacted their customer services team they said someone will reach out via email and their excuse was that the supplier doesn't have varients in stock, emails was going back and forth for 2-3 business days and I had the same issue, didn't solve my problem. Second of all, they won't even let you change your product name lol, in order to change your product name you have to subscribe to their $40 USD plan not the basic one. who does that. thridly, they asked me to use their own autods supplier when I sourced the product it was the complete opposite product, then I told them to remove the sourcing they said you can't because you have to change your monthly plan lol. I initially loaded $50 USD to my balance and when they couldn't help me out I asked for a refund and instead of sending me the full $50 USD, they refunded me $40 lol. I was so frustrated then I went to CJ and DSers in which they helped me fulfill my order.

Dweky

May 20, 2025  on Shopify

I recommend this app. The app is easy to use and you can quickly select and add products based upon different criteria such as fast shipping time, price and so on. They have excellent and efficient customer service almost always online for help. However I am yet to order any product, I will leave more feedback after a successful product order but I dont think there should be any issues with this. So far I am very satisfied with the app.

stylishhomedecor2024.com

May 19, 2025  on Shopify

Because this app is one stop shop and the agents are helpful but there is one special agent I know her as Miss Dorina from quality control center she is very knowledgeable very professional handels issues smoothly overall deliver high level of quality service if ne and f the reason I’m continuing using autoDS it’s because of Miss Dorina but I also must say autoDS is the best platform to start running dropshipping business.

noamistore

May 17, 2025  on Shopify

Time-saving automation for order fulfillment, tracking, and monitoring. Multi-channel support: Works with multiple platforms like eBay, Shopify, and Facebook Marketplace. Beginner-friendly interface: Easy to navigate, even for those new to dropshipping. Customer support & tutorials: Extensive help center, onboarding guides, and live support.

Upersport

May 16, 2025  on Shopify

AutoDS is a powerful dropshipping automation tool that saved me a lot of time. I love how easily I can import products from AliExpress and other suppliers, and the auto-order feature works flawlessly. Highly recommended for anyone serious about scaling their store.

My Store

May 15, 2025  on Shopify

EASY EASY EASY!! Ive been so overwhelmed getting this going.. This has made it feel so much simpler!

Den of Diffusers

May 13, 2025  on Shopify

So far so good! lots of products and methods of sourcing and integration. Looking forward to my future success and progression

Toyyab Express

May 12, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Outstanding Support from Nikoleta – A True Asset to AutoDS! I can’t say enough great things about my experience with Nikoleta from the AutoDS support team. From the moment I reached out, she was incredibly responsive, patient, and genuinely dedicated to helping me resolve my issue. Not only did she guide me step by step through what could have been a confusing process, but she did so with such professionalism and kindness that I felt completely supported the entire time. What really stood out was her deep knowledge of the platform and her ability to explain things in a way that made everything simple and stress-free. She went above and beyond, even following up to ensure everything was working perfectly on my end. In a world where customer service often feels rushed or scripted, Nikoleta delivered a personalized and exceptional experience. She’s a true asset to the AutoDS team and a big reason I feel confident continuing to grow my business with this platform. Thank you, Nikoleta – you’re amazing!

Shimoraa

May 11, 2025  on Shopify

This platform is Really 1 stop solution, it's an amazing, i was very worried earlier and found this as a my Mentor who helps me each and every step when i stuck.

My Store

May 09, 2025  on Shopify

they streamlined everything and made the whole set up super easy. I really appreciate the free videos they gave me to learn about the whole drop shipping work flow

The Joop Basket

Apr 30, 2025  on Shopify

AutoDS has completely transformed the way I manage my dropshipping business. The platform is incredibly user-friendly, and the automation tools save me so much time and energy. From product importing and price monitoring to automatic order fulfillment and tracking updates—it handles everything smoothly.

Framelle

Apr 30, 2025  on Shopify

I would recommend this app for experienced people and who's got a decent revenue already but otherwise they have lots of products and one click ai shopify store generators which is very good

TRENDS

Apr 30, 2025  on Shopify

Very Bad, Key Points Regarding Refunds: Generally Not Allowed: "Refunds for payments made for subscribing into periodic AutoDS' subscription plans are generally not allowed or available..." This is the primary statement. Exceptions: Mandatory Under Applicable Laws: Refunds are possible if required by law. This depends on your location and consumer protection laws. AutoDS Discretion: AutoDS may approve refunds on a case-by-case basis. This is entirely at their discretion. Fees: Even if a refund is granted at their discretion, they can deduct up to 15% in fees, plus any fees charged by the payment processor. Cancellation: You can cancel future payments by terminating your user account. This stops future charges but doesn't guarantee a refund for past payments. Chargebacks Waived: By registering, you've agreed not to request a chargeback from your credit card company. If you do, they expect you to contact them first to resolve the issue. If they find your request justified, you may be entitled to a refund as legally required. Third-Party Purchases: AutoDS is not responsible for refunds on products purchased from third parties through their platform. Those are subject to the third party's policies. In Summary: AutoDS's policy strongly discourages refunds. Your best chance of getting a refund is if: Your local laws require it. Check your consumer protection laws. You can convince AutoDS that your situation warrants a discretionary refund. This will likely require a compelling reason and may still be subject to fees. What to Do If You Want a Refund: Review Your Local Laws: Research consumer protection laws in your jurisdiction to see if you have a legal right to a refund in your situation. Contact AutoDS Directly: Explain your situation clearly and politely. Provide any relevant information to support your request. Be prepared to negotiate and potentially accept a partial refund with fees deducted. Document Everything: Keep records of all communication with AutoDS, including dates, times, and the names of representatives you speak with. Consider a Chargeback (as a last resort): While you've agreed not to, if AutoDS refuses to cooperate and you believe you have a legitimate claim (e.g., fraud, non-delivery of service), you could attempt a chargeback with your credit card company. However, be aware that AutoDS may dispute the chargeback, and your success is not guaranteed. Contact AutoDS before initiating a chargeback, as per their terms. Good luck!

Tiki Escapes

Apr 28, 2025  on Shopify

Edit April 28th: After writing this review I was contacted by the company who then offered me the refund, along with a free month if I wanted to use their service again along with one on one support. Their solution to the issue was satisfactory but I do think the refund should've been given without needing to write the review. If I could give this app zero stars I would. When I first installed the app it never worked as advertised and none of the items could actually be successfully purchased from my store. I then deactivated my account and the month after was charged a "usage" charge .. on a deactivated account. I then contacted support to request a refund as I don't know how there would be any usage on an inactive account and they denied the refund request and said that I said my account was deleted (I didn't, I said it was cancelled IE. Inactive) and they recommended I deactivate my account to ensure I do not get invoiced anything further. Even though my account is already inactive... Horrible customer service and obvious billing issues on their system, charging inactive accounts for usage charges.

FETZON

Apr 20, 2025  on Shopify

Asked to resource product, they give me a link of high price resource that I wasn't able to make profit. I add $52 fund in my wallet to process orders. When I closed my account they refund $42 while they got their fee by Shopify Bill.

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