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Customer reviews: Auto DS: AI Dropshipping & POD

Reviews (11,740)

Overall rating
4.9

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

IamSEAWOLF shop

Feb 20, 2025  on Shopify

Was charged for free trial period. Considering that did not manage to synchronize app with shopify due to some error. Also scam emails are coming all the time even after unsubscribing.

Morning Java Gifts and More

Jan 07, 2025  on Shopify

Yvonne did a very good job of answering my questions and pointing me in the right direction for training since I am brand new to AutoDS and drop shipping. I still have a question that she forwar to billing that is yet to be answered. that's the reason to a 4 star review. I hope that the rest of my time with AutoDS and their customer support will be the same experience. We'll that didn't work out well. I canceled my subscription less than 1 hour after viewing the site and I am in limbo at this point. I paid a full year and did not receive the discount that was advertised and now not getting a response for a full refund. I had a 14 day free trial so we shall see!! I lowered my rating due to the issues. Also got up sells once inside the app. I thought I had paid for them, but they were blocked out!

Copeland

Jan 07, 2025  on Shopify

It's really nice to have a service that automatically shows you the engagement levels of a product and gives us the options to alter a product's title and description if needed. AutoDS is cheaper than other services, that's for sure.

mypatiochic

Jan 06, 2025  on Shopify

Pretty straight forward but I look forward to you being on my team for some time. Thanks for joining my team. Keep coming up with great products for my patio customers,

My Store

Jan 06, 2025  on Shopify

Highly recommend Auto DS: AI Dropshipping & POD! Everything you need in the one place. There is so much information and support. It takes so much guess work out of the equation and speeds up the learning process, AMAZING!!!!

My Store

Jan 05, 2025  on Shopify

"I had the pleasure of working with Christina from AutoDS, and I can confidently say she was extremely helpful. She went above and beyond to address my questions and made sure I had all the information I needed. Her professionalism and patience stood out, and she made the entire experience smooth and stress-free. I truly appreciate her support and highly recommend her assistance to anyone looking for reliable help. Thank you, Christina!" Let me know if you'd like any changes to this!

Gizmo Fusion

Jan 04, 2025  on Shopify

Customer support is amazing.... And the system is ok as long as your customers are in the US, NOT including Puerto Rico!

ZenDenlicious

Jan 04, 2025  on Shopify

I am experiencing a lot of issues with AUTO DS, but at least i am grateful that they provide an expectational support team. Sofia helped me out today with billing issues and price monitoring issues. I will be monitoring the progress of the price monitoring for my items

My Store

Jan 03, 2025  on Shopify

I am beginning my drop shipping journey and I must say that Auto DS is a great easy to use tool, especially with the product research and the variety of features that the offer to assist along the way.

ShopVyra

Jan 01, 2025  on Shopify

Ich nutze AutoDS seit einiger Zeit für mein Dropshipping Business, und ich bin mehr als zufrieden. Die Plattform bietet eine intuitive Benutzeroberfläche, die mir die Verwaltung meiner Produkte und Bestellungen enorm erleichtert. Besonders praktisch finde ich die Automatisierung von Preis- und Lagerbestandsaktualisierungen – ein echter Zeit- und Stresssparer!

Aventi Designs

Jan 01, 2025  on Shopify

DO NOT USE THIS. USE "DSERS" INSTEAD FOR FULFILLMENT. 1. They charge you a 5% "credit card fee" every-time you top you your account to pay. 2. They charge you like $0.6 every order. 3. They STILL charge you 5-10% extra for the product vs if you were to purchase it yourself on Aliexpress. Im not done yet. I had to REFUND 100+ orders on Black Friday because AUTODS provided me with faulty tracking numbers which showed "Abnormal" status so I assumed they weren't getting shipped out. They were... but it was too late because I had already refunded the customers since it has been 20+ days since when I ordered. AGAIN. DO. NOT. USE. THEM. USE "DSERS"

Jaliban

Dec 30, 2024  on Shopify

A real and convenient Dropshipping supplier. My ever existing problems were solved here including inventory and price tracking. Really Recommended.

henkio

Dec 30, 2024  on Shopify

I'm happy with the product data provided; it's comprehensive and useful. The customer service is also impressive, with quick responses to my inquiries. Highly recommended!

SundaeLuna

Dec 29, 2024  on Shopify

I like it a lot, the products are well organized and easy to find, it's not complicate to connect with Shopify shop.

SwingMate

Dec 25, 2024  on Shopify

I am rating this experience with Auto DS: AI Dropshipping & POD a 1 star and if I could have done 0 I would've. This app is a complete scam, its says on the shopify webstore that the app is free in order to get people to download it and then it charges you. Im sure this has happened to a bunch of people from this app and I am completely against the owner. Do not use or even download this app, the software in general is not good.

Paw Luxe

Dec 24, 2024  on Shopify

I used this app for a long time. is totally recommended. they are professionals, and they have live support for every detail of your store

PURRVANA

Dec 23, 2024  on Shopify

scam. the app doesnt work and they will charge you whenever they want on hundreds of dollars. impossible to reach support.

Athaiya

Dec 22, 2024  on Shopify

Very easy to integrate into my shopify store. Just a little too expensive for me in my opinion but overall it is good

Clothing Personality

Dec 20, 2024  on Shopify

1. Charged $390.16 for usage during FREE trial period 2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use. 3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment. 4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product plan limit. Unlawful bait and switch. 5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. Time wasted. 6. Made $0.00 the entire time from 9/13/24 to 11/29/24. 7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc. 8. Low inventory and miminal listing-worthy options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently. 9. Lots of non-wholesale prices 10. 1,000 (and counting) emails re: out of stock/price changes. 11. Inability to unsubscribe from emails once canceled. 12. Had to agree to a new plan for same time frame to access app again once we canceled. 13. Repeated login issues before the cancelation. 14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss had we had a sale from allegedly trending products. 15. No unique or "scroll-stopping" products in niche. 16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders. 17. App was hard to use. 18. Still required more apps to compete. 19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24. 20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support re: a refund until their manager saw this app review. 22. Lots of known issues 23. There were OUTDATED help topics and tutorials. There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore. Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review. Update: After declining a partial refund or months "free" (we had already paid for a whole year) and mentorship, they initially refused to refund us fully until this review. We have since received all of our money back. Previously, one support person had also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked except for the emailing issues listing above. We decline their offer for free months and mentorship because this app isn't cost-effective, intuitive, limited-staff friendly, niche-rich in products, or customer-support friendly.

FrediFreds

Dec 19, 2024  on Shopify

I received excellent customer service via chat. She was very informative and knowledgeable. I liked how she responded to my questions and took her time to explain.

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