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Customer reviews: Auto DS: AI Dropshipping & POD

Develop by Shopify

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (854)

Overall rating
4.5

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

Velorraé Essence

Nov 17, 2025  on Shopify

5-Star Review** I had an amazing experience setting up my account with AutoDS, thanks to the outstanding support from Dorina. She was incredibly patient, understanding, and genuinely committed to helping me get everything set up correctly. Her guidance made the entire process smooth and stress-free. AutoDS has proven to be a reliable and user-friendly platform, and with team members like Dorina, it’s clear they truly care about their users. I appreciate the professionalism, clarity, and kindness she showed throughout our interaction. Highly recommended to anyone looking to streamline their dropshipping business!

Turbo Bricks

Nov 13, 2025  on Shopify

i just had a quick question and it got answerd really quick and efficient i love the support from auto ds

Velorraé Essence

Nov 13, 2025  on Shopify

The app has 3 tiers with each having 14 day trials, I went to the higher tier within my 14 day trial and AutoDS decided to get rid of my 14 day trial and started to bill me for the full cost. No where in the app does it say that if you upgrade during your trial you will forfeit your trial especially when there's a 14 day trial on all the tiers. Respectfully I should have been allowed to continue my 14 day trial. I shouldn't be charged for anything within the 14 day trial period. Not Happy at all

Crunchy Trend

Nov 11, 2025  on Shopify

Merbena is very helpful. she was able to walk me through the issue that i had with my account to get it resolved very fast.

Best & Beyond

Nov 10, 2025  on Shopify

We’ve been using AutoDS, with some appreciation to it, but once we came across some issues, what we were grateful the most is for Dorian. When it came to truly addressing these issues and getting true Customer Support, Dorina saved the day. Thanks to her coming in the picture to help address every issue and concern we had , we decided to stick with AutoDS and now with real appreciation to it. Dorina genuinely changed our experience and made it so much better. She truly is the face and the voice of the Customer & Customer Support QA Manager, and we wish every company had people like her. Dorina really is going the lengths to help with any issue and she treats you like a real person, not like just another ticket. Every time we reached out to her, she listened and understood the stress of coming across big issues, and did everything she could to help resolve them quickly. She’s responsible, reliable, very patient, caring, and always shows up and follows up to make sure we felt assured we can move forward. It’s rare to find someone in customer support who genuinely cares about your success and peace of mind, and someone who truly shows her passion and love to her work and what she does. We felt supported every step of the way thanks to her, and that kind of help means more than any feature. AutoDS is lucky to have her, and so are their users. We highly recommended her.

Desk & Dwell

Nov 06, 2025  on Shopify

Dorina’s professionalism and empathy stand out. She not only resolved my issue but made me feel valued as a customer. AutoDS is lucky to have her leading customer experience.

My Pup Deals

Nov 05, 2025  on Shopify

I’m new to dropshipping and still learning, but AutoDS makes everything straightforward. Great experience so far!

Naturally Pure Skin

Nov 03, 2025  on Shopify

I’ve been using AutoDS for 6 months now, and I’m truly impressed with how this platform brings together everything a successful dropshipper needs! From easy product imports to complete order automation, every feature works seamlessly. Thank you, AutoDS

invisla

Nov 01, 2025  on Shopify

Deutscher Store, Assistentin Zoe konnte direkt mit der richtigen Antwort / Lösung helfen. Top Kundensupport!!

WHICH IS RIGHT LLC

Oct 31, 2025  on Shopify

AUTODS IS AND AMAZING APPS IT IS WONDERFUL I HAVE NO EXPERIENCE ABOUT COMPUTER AND IT WALK ME RIGHT IN ABOUT WHAT TO DO.

Elevate your fitness

Oct 27, 2025  on Shopify

Easy to use, easy to understand and definitely something i would recommend to friends and family members if they wanted to run a nice cool business.

pawsafegear

Oct 24, 2025  on Shopify

When I first started my dropshipping store, managing everything manually was exhausting — from finding products to updating prices and handling orders. That’s when I decided to give AutoDS a try, and honestly, it’s been a game-changer.

My Store

Oct 21, 2025  on Shopify

Absolutely amazing app, their tech support is quick, professional and knowledgeable as well... Amazing!

Sensori™

Oct 20, 2025  on Shopify

BEWARE DO NOT DOWNLOAD THIS APP BIGGEST SCAM i downloaded the app to check it out and a month later they charged me 280$ and i havent even used the app i did not appove the charge and now have to chargeback and fight it out with the bank customer service was garbage i rarely write reviews for anything but this warranted a horrible review and anybody looking to work with them i highly reccomend you do your research first and would definantly reccomend against anyone working with them DO NOT DOWNLOAD!!!!!!!! SCAM!!!!!!!!!!!!!!!!!!!

BYMRR Train Store

Oct 18, 2025  on Shopify

Easy to import from known suppliers. I imported mostly from Amazon because I was most familiar with them. I had a little trouble at first with products showing up as sold out, but that was fixed quickly. Also had some trouble with autoDS requiring permissions, but support service helped me with that. Support has been excellent.

Mi tienda

Oct 15, 2025  on Shopify

I was charged for two sales $387 without even using the app or selling a single product. Absolutely junk app

Auvé

Oct 13, 2025  on Shopify

I’d like to express my appreciation for Agent Merbena from AutoDS. She was incredibly helpful, patient, and professional throughout our conversation. She took the time to understand my issue clearly and provided detailed guidance that made everything much easier to handle. Her quick responses and kind attitude made the whole experience smooth and pleasant. Thank you, Merbena, for your great support — truly one of the best customer service experiences I’ve had with AutoDS!

Aero Carbon Fiber

Oct 02, 2025  on Shopify

Joyce provided great service. She aided me despite what issues I may have encountered, and I couldn't have fixed my issue without her. Thanks Again!

M. Digital Artz

Sep 29, 2025  on Shopify

Paid $150 for Phantom Inventory: Every product I brought in via AutoDS went out of stock shortly after import, even though the original listing remained in stock. After a month ($150), I had nothing but disabled listings and customer frustration. Maybe it’s a syncing issue, but either way it wasn’t workable for me.

The Deer Store

Sep 21, 2025  on Shopify

I cannot even get the products to show up as not sold out. I redesigned my store to fit the products and now i have a store full of sold out items.

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