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Customer reviews: Auto DS: AI Dropshipping & POD

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (900)

Overall rating
4.6

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

Furbaybees

Sep 09, 2025  on Shopify

Auto DS was a life saver very user friendly I would recommend this platform to all just starting out and don't have a lot of time in your day for all the heavy lifting this platform shaves hours off your day. I greatly appreciate having this extra help maintaining.

Fancy Farmer

Sep 08, 2025  on Shopify

absolute scam. Does not work for my store to connect to Amazon AU. they tell you this after fumbling around for 2 weeks and i have already paid for the membership. absolute junk app. promises so much but doesnt deliver. LITERALLY. cannot fulfill orders automatically and the 'help' cannot tell me how to fix it. rubbish

Handpicked Hub

Sep 05, 2025  on Shopify

So far so good! Customer service has been super helpful. Set up was a breeze. The more I explore the app the more impressed I am. Thank you!

AutoGear

Sep 02, 2025  on Shopify

Un Eccellente Servizio da Parte del Tecnico che si chiama DORINA di AutoDs! Desidero esprimere la mia sincera gratitudine verso il tecnico di AutoDs che mi ha assistito recentemente. Ho avuto problemi con il credito sul mio vecchio account e, grazie alla sua competenza e professionalità, il problema è stato risolto in modo rapido ed efficace. Il tecnico ha dimostrato una profonda conoscenza del sistema e ha saputo guidarmi attraverso ogni fase del processo. Non solo ha convertito il mio vecchio account in un nuovo account senza intoppi, ma ha anche fornito chiarimenti utili su come ottimizzare l'uso della piattaforma per le mie esigenze future. La comunicazione è stata eccellente: è sempre stato disponibile per rispondere a qualsiasi mia domanda e ha mostrato un'attenzione al cliente esemplare. Raccomando vivamente il servizio di AutoDs e, in particolare, il lavoro di questo tecnico. La mia esperienza è stata assolutamente positiva, e so di poter contare su di loro in futuro. Grazie DORINA ancora per l'ottimo lavoro!

AutoGear

Aug 31, 2025  on Shopify

per me non sono seri , o avuto e o ancora , problemi con il abbonamento, o usato un altro account ma con lo stesso mio STORE , e li o chiesto di convertire l'abbonamento sul ultimo account, e fanno finta tonti , o prove con i pagamenti, nulla da fare, o dovuto fare un altro mensilmente, sempre con il pensiero che magari reccupero i soldi , buiooooo totale , insomma totale sono 500 euro, non ancora recuperati. ti mandano sti video tutorial e cosi via , e continuano ad avere problemi con loro prodotto , li inserisco nel store , controllando la disponibilita , continua a risultare esaurito, quindi fai figura di merda con i clienti. mi devo cercare un avocato , questi non so cosa stanno combinando.

Techwise Gadgets Store

Aug 31, 2025  on Shopify

Joyce is always such a Joy! With her mastery of Auto-Ds and other integrations with the software, Joyce always skillfully brings your problems or issues to a provided solution. She takes the time and care to be sure she educates you on this process and guides you with all the tools she has readily available. You are not always so blessed to have an agent like herself, unfortunately not all customer service agents have the skill, depth of knowledge or even care that she has. Thanks again, Joyce for going above and beyond!!!

Shoprely Store

Aug 16, 2025  on Shopify

My very first time reaching out upon a problem was actually good. The response/support was really quick, attentive, and detailed. This helped me better understand my situation for moving forward. Idon't normally leave reviews at all, but Ifelt this was worth it. Thank you AutoDS! Proud partner here.

Nakinsige

Aug 16, 2025  on Shopify

Customer service reached out and was very helpful my issue was resolved there and then and I am reordering the app. So happy.

Cheeky Box

Aug 09, 2025  on Shopify

I have not used it yet still going thrugh tutorial but so far its giving me idea of how easy they will make your life. I am looking forward to putting this to full use once my shop is set up fully

Aurevity

Aug 05, 2025  on Shopify

The app offers a 14-day trial which is not 14-days but 13-days before they actually charge you a full subscription. They do not make it easy to cancel as support is on the other side of the world. I contacted support and eventually was helped to my satisfaction. While the app is complex and has a lot of capability, the trial is not long enough to explore its full capabilities. I still would recommend AutoDS.

IKKYMART

Aug 03, 2025  on Shopify

I want to give a big shoutout to the AutoDS support team, their service has been excellent! Every time I had a question or an issue, they responded quickly and with clear, helpful answers. They really took the time to understand my situation and guide me step by step through the process. It’s rare to find a support team that’s this patient, knowledgeable, and genuinely interested in helping. I especially appreciated how they responded through live chat and even provided screenshots to clarify things, it made the whole experience so much easier. Thanks again, AutoDS team! Your support truly makes a difference

mcpetfamily.com

Aug 01, 2025  on Shopify

Utilicé AutoDS por 14 días y luego lo desinstalé. Al intentar vincular dos tiendas tras reinstalarlo, el sistema generó varios cobros (27 €, 13 €, 11 €) sin éxito. Solicito revisión de cargos y solución sin pagos duplicados .Gracias

Harmony Shop

Aug 01, 2025  on Shopify

Don’t get it they charge you $300 even when your plan is $20 they won’t let you cap the price unless it’s above $50000

Privado Jewels

Jul 29, 2025  on Shopify

Quick fast and efficient that's all that I need to see. Very helpful and very patient answered every single one of my questions and I'm very satisfied.Quick fast and efficient that's all that I need to see. Very helpful and very patient answered every single one of my questions and I'm very satisfied.

Aurevity

Jul 29, 2025  on Shopify

The app offers a 14-day trial which is not 14-days but 13-days before they actually charge you a full subscription. They do not make it easy to cancel as support is on the other side of the world. The one star is because of the trial not being honored and the support being what it is. While the app is complex and has a lot of capability, the trial is not long enough to explore its full capabilities. If it meets your needs, great. It didn't meet mine.

Mi tienda

Jul 27, 2025  on Shopify

I’ve been using AutoDS for about 3 months now and honestly, I love it! It’s super easy to use, really intuitive, and has saved me so much time with product imports and order automation. Anytime I’ve had a question, their support team has been quick and super helpful. Definitely recommend it if you’re getting into dropshipping and want a tool that actually makes things easier!!

Your Trends

Jul 24, 2025  on Shopify

Awful Company, Auful app! First, when an test order was placed, I discovered that I was charged for the product sold much more than what I could see in the app. Support is just decorative. I provided their support team with screenshots for proof. A month later, after a dozen of emails, and after my case is sent from one of their "experts" to the "other" and they are still checking on it with their developers, telling me that it might be a bug or something & that I have to wait and be patient and understanding. Meanwhile, they can't even answer if the price I see in their admin is actually the price I buy. Still, they haven't even returned my money they used for a non existing order. STAY AWAY!!! UPDATE: I want to update my previous review and say a big thank you to Dorina for stepping in and personally assisting me. She took the time to clarify the situation and provided a clear and fair solution. While my initial experience was frustrating, I truly appreciate Dorina’s patience, professionalism, and the effort she made to make things right. Thanks to her, the issue is now resolved. Thank you Dorina for everything...you are a real treasure for this company.

Petcharged

Jul 20, 2025  on Shopify

I cancelled free trail and uninstalled the app because of some reason. But I got a mail from Johnny[From AutoDS] that my free trial will be end after 2 days after that I will be charged! I do not get the hell of this! I sent some mail about this at their support email. But they did not reply! Do not even think about install this app

Savings Sanctuary

Jul 17, 2025  on Shopify

WARNING! AutoDS is a SCAM. It doesn't work. If you ask for a refund for the trial they put you through many departments saying this is the wrong department and there is too many tickets open we'll have to close this ticket game. They refuse to give full refunds. Be warned it is a SCAM!

Luna Store

Jul 16, 2025  on Shopify

Very inconvenient app, with a really awkward interface. Had issues with the subscription. Overall, I wouldn’t recommend getting it. Just a headache.

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