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Customer reviews: Auto DS: AI Dropshipping & POD

Develop by Shopify

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (849)

Overall rating
4.6

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

Prime Alignment Wellness

Jun 27, 2025  on Shopify

Using AutoDS has been a game-changer for our fitness and wellness company. From the moment we signed up, the setup process was incredibly simple and fast—it took just minutes to connect our store and get everything running smoothly. What really impressed us was how easy the platform is to use. The interface is intuitive, and managing products, inventory, and orders has become virtually effortless. AutoDS has streamlined our operations, saved us countless hours, and allowed us to focus more on growing our brand and serving our customers. It’s helped us scale faster and stay organized without the stress. We couldn’t be happier with the results. If you’re looking for a powerful, easy-to-use automation tool for your eCommerce business, we highly recommend AutoDS! — Prime Alignment Fitness & Wellness Team

My Store

Jun 26, 2025  on Shopify

Great and quick customer support also many great products they have to offer with fantastic shipping times getting as low as 1 business day on certain supplier non the less this app is great for all entrepreneurs

Trendmania

Jun 26, 2025  on Shopify

Excellent platform. Easy website Setup. Great Customer Support. I had fixed my problem within 20 minutes speaking to Merbena. She pinpointed the problem I have been facing for the past 2-3 hours almost instantly. Thank you for the great service. The material available in their Academy is very helpful and helped me out a lot as a beginner on Shopify. Keep up the great work!!

My Store

Jun 23, 2025  on Shopify

They are abusive, "took $88 CAD from me for 15% refund policies" of my money, took it without authorization from my credit card, did not respect the trial time, overlooked the misleading advertising they provide. Who regulates this infamous arbitrariness? Beware of this modus operandi.

Toyyab Express

Jun 22, 2025  on Shopify

Outstanding Support from Nikoleta – A True Asset to AutoDS! I can’t say enough great things about my experience with Nikoleta from the AutoDS support team. From the moment I reached out, she was incredibly responsive, patient, and genuinely dedicated to helping me resolve my issue. Not only did she guide me step by step through what could have been a confusing process, but she did so with such professionalism and kindness that I felt completely supported the entire time. What really stood out was her deep knowledge of the platform and her ability to explain things in a way that made everything simple and stress-free. She went above and beyond, even following up to ensure everything was working perfectly on my end. In a world where customer service often feels rushed or scripted, Nikoleta delivered a personalized and exceptional experience. She’s a true asset to the AutoDS team and a big reason I feel confident continuing to grow my business with this platform. Thank you, Nikoleta – you’re amazing!

The Kr8tive

Jun 22, 2025  on Shopify

It was very easy to start, I just don't know what to do next. Hopefully I will be able to finish the next steps after watching a few more youtube videos.

My Store

Jun 20, 2025  on Shopify

Honestly, this app is well worth the $$ paid for the subscription. As a single person business, this app saves me so much time on the backend. It does bulk product uploads, auto pricing based on your profit margin goal, and it also has a feature where you can use AI to generate detailed descriptions and product titles.

Apex Buys

Jun 20, 2025  on Shopify

Hard to use not beginner friendly the site itself does what it says it does but the support is very below average.

Sneaker-Republic

Jun 14, 2025  on Shopify

This app is the best managing app and i would really recommend it to everybody who wanna be Succsesfull!

Cozyfeet

Jun 07, 2025  on Shopify

3 hours of emails, overtaken by 15 minutes of a chat with a live support agent. Joyce is an absolute start, thanks for being patient with me too. Much appreciated.

Your Trends

Jun 06, 2025  on Shopify

Awful Company, Auful app! First, when an test order was placed, I discovered that I was charged for the product sold much more than what I could see in the app. Support is just decorative. I provided their support team with screenshots for proof. A month later, after a dozen of emails, and after my case is sent from one of their "experts" to the "other" and they are still checking on it with their developers, telling me that it might be a bug or something & that I have to wait and be patient and understanding. Meanwhile, they can't even answer if the price I see in their admin is actually the price I buy. Still, they haven't even returned my money they used for a non existing order. STAY AWAY!!!

Origin Fund

Jun 03, 2025  on Shopify

I'm new on this platform but so far in the face seems user friendly and navigation has been pretty easy. Looking forward to learning the platform and having some success.

Honey Badger Gifts, LLC

Jun 02, 2025  on Shopify

It was great to have FREE in-depth training to utilize. There are numerous videos on various topics to learn, including other platforms to integrate. Just need to dig into it to find it...which takes a little time. Customer service was INCREDIBLE when I had an issue with a payment that was not right and needed a refund! Very impressed so far.

JMK HOME GIZMO

Jun 01, 2025  on Shopify

"I strongly suggest AutoDS! It is without a doubt the greatest dropshipping app—incredibly user-friendly and full of useful features, particularly for product management and discovery."

Trndy

May 28, 2025  on Shopify

If I could leave a lower star rating I would...I lost $247 and change due to this app. I was charged this amount because of their 'usage fee'. I have barely used this app, and that is a generous depiction. After installing it a week or so ago I browsed around the app and eventually uninstalled it later that day. Yesterday I installed it again to attempted to use the 'Trending Products' page, I was unsuccessful due to the fact you need a payment plan to access it, now this morning I am charged for almost $250. Here is the fine print below: AutoDS: Dropshipping and POD (Uninstalled) 1 Usage fee $247.71 I am very upset with my experience and the expensive charges made that were not clearly presented. I would greatly appreciate a refund or any grace resulting in a decreased charge to my account please.

Hermon Distribution LLC

May 28, 2025  on Shopify

Joyce was knowledgeable and courteous, she did not leave me until my issues resolved, she was friendly and fast. Cheers to Joyce!

Belenora

May 27, 2025  on Shopify

I used the app for about 5 min. They couldn't provide shipping times and prices and asked me to speak to the supplier (in my case aliexpress). So i uninstalled and moved to another supplier. Ever since every month Autods is charging me for the plan i selected even though the app is uninstalled... Ive sent multiple emails to them to which they dont reply. I unsubscribed from their emails and they keep bombarding me with promos. Really bad app , I wouldn't recommend it to anyone!

Agile Wellness

May 26, 2025  on Shopify

Makes it very easy to integrate multiple suppliers into a dropshipping store. Instead of having to go look at many different supplier websites separately.

HomeOnix

May 25, 2025  on Shopify

te hacen cargos por uso, no te indican de donde proviene ese gasto, y no estas informado en ningun momento de porque se hacen a mayores de tu pago de suscripcion

JMK HOME GIZMO

May 25, 2025  on Shopify

"I highly recommend AutoDS! It's hands down the best app for dropshipping—super easy to use and packed with powerful features, especially for finding and managing products."

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