It’s incredible how much they value our business. They always respond within a few hours with accurate and helpful answers.

It was simple and convenient teaching me quite a lot of knowledge for a great cost. Would highly recommend to anyone!

their customer service is on point and they assist requests so well and quickly, absolute queens as always

Auto DS has a nice selection of items to choose from, but unfortunately their ability to fulfill orders is less than satisfactory. I had my first large order through my website and AutoDS failed to fulfill this order after 17 days of going back and fourth with their support team. I will no longer use this service.

This is very good support dropshipping platform. I got many time issues, but the support is so great full. Nice, and very quick

I’ve been using AutoDS for a while, and I have to say, the service has declined significantly compared to how it used to be. In the past, things ran smoothly for the most part, but now it feels like there’s a new issue every other day. This constant stream of problems has been incredibly frustrating and disruptive for my business. One of the most concerning issues is with billing. There have been instances where I was charged for auto credits that never appeared in my balance and for orders that weren’t processed. Even worse, if I don’t personally catch these mistakes and report them, AutoDS doesn’t issue refunds. Since suppliers refund them directly for failed orders, the fact that I don’t get automatically refunded unless I notice the issue is very troubling. This practice not only feels unfair but also creates a lot of additional work for me to manually audit transactions. I’ve also faced problems with inventory syncing being unreliable, causing listings to go out of stock or display incorrect information. On a few occasions, product images disappeared unexpectedly, which might seem minor, but it was enough to cause significant problems for my business. These technical issues make it difficult to trust the platform with my store's management. Customer support, while responsive in acknowledging issues, takes far too long to actually resolve them. While replies might come quickly, the solutions often take days or even weeks, leaving my business in limbo. For a service that charges premium fees, I expected a lot more in terms of efficiency and reliability. Overall, the combination of frequent technical problems, questionable billing practices, and slow issue resolution has left me seriously reconsidering whether AutoDS is worth the cost. I hope they can address these problems soon, but at this point, it’s hard to recommend the service to anyone who needs a reliable dropshipping solution.

I didn't even get past the trial period. You can't really build a full site when a shirt has 68 variations and each variation counts against your import number. I had 5 products posted when I got an error stating I've reached my 500 import limit.

good products, fast shipping, integrated with multiple top platforms from where you can source the products

good products, fast shipping, integrated with multiple top platforms from where you can source the products

Do not recommend the use of this app or platform. So far, they have taken more than $500 AUD and refused to fulfill my customer's order after multiple attempts to fix this; I had no choice but to be refunded so I could pay my customer back. Auto Ds does not communicate refunds; they take the money. It is best to understand their terms and conditions, which are up to 15%. Still, they took the complete 15%, costing me $150 USD, without making a sale, and then fees from the transfer. It's been the most expensive first experience with this company. Customer service is all over the place. You never get to speak to the same person, so that is where my issue stemmed from. Very frustrating and very upsetting, and I wouldn't trust this platform.