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Customer reviews: Auto DS: AI Dropshipping & POD

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (948)

Overall rating
4.7

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

Shoprely Store

Aug 16, 2025  on Shopify

My very first time reaching out upon a problem was actually good. The response/support was really quick, attentive, and detailed. This helped me better understand my situation for moving forward. Idon't normally leave reviews at all, but Ifelt this was worth it. Thank you AutoDS! Proud partner here.

Nakinsige

Aug 16, 2025  on Shopify

Customer service reached out and was very helpful my issue was resolved there and then and I am reordering the app. So happy.

Cheeky Box

Aug 09, 2025  on Shopify

I have not used it yet still going thrugh tutorial but so far its giving me idea of how easy they will make your life. I am looking forward to putting this to full use once my shop is set up fully

Aurevity

Aug 05, 2025  on Shopify

The app offers a 14-day trial which is not 14-days but 13-days before they actually charge you a full subscription. They do not make it easy to cancel as support is on the other side of the world. I contacted support and eventually was helped to my satisfaction. While the app is complex and has a lot of capability, the trial is not long enough to explore its full capabilities. I still would recommend AutoDS.

IKKYMART

Aug 03, 2025  on Shopify

I want to give a big shoutout to the AutoDS support team, their service has been excellent! Every time I had a question or an issue, they responded quickly and with clear, helpful answers. They really took the time to understand my situation and guide me step by step through the process. It’s rare to find a support team that’s this patient, knowledgeable, and genuinely interested in helping. I especially appreciated how they responded through live chat and even provided screenshots to clarify things, it made the whole experience so much easier. Thanks again, AutoDS team! Your support truly makes a difference

mcpetfamily.com

Aug 01, 2025  on Shopify

Utilicé AutoDS por 14 días y luego lo desinstalé. Al intentar vincular dos tiendas tras reinstalarlo, el sistema generó varios cobros (27 €, 13 €, 11 €) sin éxito. Solicito revisión de cargos y solución sin pagos duplicados .Gracias

Harmony Shop

Aug 01, 2025  on Shopify

Don’t get it they charge you $300 even when your plan is $20 they won’t let you cap the price unless it’s above $50000

Privado Jewels

Jul 29, 2025  on Shopify

Quick fast and efficient that's all that I need to see. Very helpful and very patient answered every single one of my questions and I'm very satisfied.Quick fast and efficient that's all that I need to see. Very helpful and very patient answered every single one of my questions and I'm very satisfied.

Aurevity

Jul 29, 2025  on Shopify

The app offers a 14-day trial which is not 14-days but 13-days before they actually charge you a full subscription. They do not make it easy to cancel as support is on the other side of the world. The one star is because of the trial not being honored and the support being what it is. While the app is complex and has a lot of capability, the trial is not long enough to explore its full capabilities. If it meets your needs, great. It didn't meet mine.

Mi tienda

Jul 27, 2025  on Shopify

I’ve been using AutoDS for about 3 months now and honestly, I love it! It’s super easy to use, really intuitive, and has saved me so much time with product imports and order automation. Anytime I’ve had a question, their support team has been quick and super helpful. Definitely recommend it if you’re getting into dropshipping and want a tool that actually makes things easier!!

Your Trends

Jul 24, 2025  on Shopify

Awful Company, Auful app! First, when an test order was placed, I discovered that I was charged for the product sold much more than what I could see in the app. Support is just decorative. I provided their support team with screenshots for proof. A month later, after a dozen of emails, and after my case is sent from one of their "experts" to the "other" and they are still checking on it with their developers, telling me that it might be a bug or something & that I have to wait and be patient and understanding. Meanwhile, they can't even answer if the price I see in their admin is actually the price I buy. Still, they haven't even returned my money they used for a non existing order. STAY AWAY!!! UPDATE: I want to update my previous review and say a big thank you to Dorina for stepping in and personally assisting me. She took the time to clarify the situation and provided a clear and fair solution. While my initial experience was frustrating, I truly appreciate Dorina’s patience, professionalism, and the effort she made to make things right. Thanks to her, the issue is now resolved. Thank you Dorina for everything...you are a real treasure for this company.

Petcharged

Jul 20, 2025  on Shopify

I cancelled free trail and uninstalled the app because of some reason. But I got a mail from Johnny[From AutoDS] that my free trial will be end after 2 days after that I will be charged! I do not get the hell of this! I sent some mail about this at their support email. But they did not reply! Do not even think about install this app

Savings Sanctuary

Jul 17, 2025  on Shopify

WARNING! AutoDS is a SCAM. It doesn't work. If you ask for a refund for the trial they put you through many departments saying this is the wrong department and there is too many tickets open we'll have to close this ticket game. They refuse to give full refunds. Be warned it is a SCAM!

Luna Store

Jul 16, 2025  on Shopify

Very inconvenient app, with a really awkward interface. Had issues with the subscription. Overall, I wouldn’t recommend getting it. Just a headache.

Luna Store

Jul 14, 2025  on Shopify

SCAMMERS! Do NOT buy anything from them! This is a disgusting app and service! I signed up for a trial in April, and already canceled my subscription and removed the app from Shopify in May. Now in July they charged me for a whole year — €328.56! I contacted support, they had nothing to say and just shrugged it off. They agreed to refund only €279.28, claiming it’s some kind of third-party fee. Can you believe that? They messed up, and now I’m supposed to pay for their mistake! It’s outrageous! Horrible service! I will take this all the way to the end!

Mi tienda

Jul 13, 2025  on Shopify

Cuidado!! estoy aprendiendo a hacer una tienda en linea y a la semana me hicieron un cargo por $250 Dlls, no hay forma que me respondan, ni he entendido como entrar a ver los productos y es un abuso que sin avisar se haya hecho un cargo, realmente estaba interesada en utilizar esta app, pero es un robo que a alguien que no sabe como utilizarlo y ni ha entrado a usarla se haya robado esa cantidad de dinero. Cuidado!! porque aun dice que el limite es $10,000 Dlls, es una gran estafa y pésimo servicio, aún nadie me ha repondido mi mensaje.

Every Mile Counts Store

Jul 10, 2025  on Shopify

I love that I can copy a product URL into AutoDS, then tweak the description and images and copy it across to my Shopify store with one click. And, when an order is placed, AutoDS takes care of the ordering with the supplier and provides a link to a tracking page so my customers can see where their item is.

Nova Pets Store

Jul 10, 2025  on Shopify

AutoDS! Pffft! More like ManualDS on their BS! I’ve been using AutoDS for my Shopify, and I’m beyond frustrated with the recent forced changes to how product listings are handled. Previously, SKU and location fields were managed automatically — which is exactly why I used AutoDS: to save time and avoid manual data entry. Now, after their recent updates, I’m being told I have to manually input SKU/UPC data and select locations for every single variant. I have over 100 products with multiple variants — this turns what should be an automated system into a full-time job. AutoDS’s email (which felt like a copy-paste response) claims this is due to “platform compliance,” yet gives no tools to fix it at scale. No batch-editing tools. No bulk sync option. No override to apply defaults. Just a vague “you can enter SKUs manually.” That’s not automation — that’s outsourcing work back to the seller. You are back to the stone ages and I don’t think you guys ever wanted my business. No problem, you won’t get it so you might as well cancel the account. If I wanted to manage all this manually, I wouldn’t be paying for an automation platform. And if AutoDS can’t provide bulk editing tools or proper syncing with Shopify, sellers like me are stuck cleaning up a mess that shouldn’t exist. Do you know how tedious it is to type over 100 unique SKU's and then link it back?? You're joking!

KütyüMost

Jul 08, 2025  on Shopify

It is an amazing app in the shopify. Outstanding usability for the beginners as well. I am glad to use it on a daily basis.

Snappyfy

Jul 07, 2025  on Shopify

AutoDS is recourcfull, very accurate and covers lot of marketplaces. The whole app is very well configured and connected to Shopify.

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