this app Charges for literally everything they advertise! Every add-on cost you...and all those things they advertised we services/add-ons they charge for. those fees could get ridiculous and you need them if you want a fully auto mated system. the price they charge for the initial sign up is just to access more charges. they charge you to integrate you TikTok just to watch product videos that you can just click open another window and get the same results.

I'm not one to give bad ratings or negative comments but I'm just hoping to get a refund after the free trial, since I was charged annually when the plan for the free trial said monthly.

Linh, I thank you for taking the time to reading my emails and understanding my issue. When I upload my products using Auto DS, I am still seeing it "Out of Stock" on Shopify. I did as you recommended by deleting and "Resyncing" the product, but that is an inefficient process. When you looking at 10+products. I am glad I had the trial period, because I don't think that Auto DS is for me, that not saying it is not a great product, but it's not working for me.

hey Hi, it was tooo difficult to use your application make it simple

there is no customer support and you will receive an answer by email after two days, importing products is also restricted to the paln, and the app lacks user-friendliness.

I don't know how to say this. I was pretty sure that Auto DS would be awesome, since all the help was provided to understand the platform,but the sourcings are done wrong and then you have to match the sourcing variants to your Store yourself which is a Pain. The sourced Variants also do not have the relevant Photos, to identify the correct variant. I was also trying to ship a product using Walmart via AutoDS. It's been 3 days and I am getting error every time, saying its variant mismatch. I have forced ordered it also since I want the same item from Walmart to be delivered in spite of variant mismatch. Also, on the same order its a stool in form of a cow order by the customer, but wrong sourcing is done of a hippopotamus. This is my first time using Auto DS and I am not at all Happy.

Unfortunately after approximately two months of using AutoDS, we have come to the decision in removing it. This is due to a number of issues that we've identified. The AutoDS 'Stock Monitoring' feature is of poor quality; as it only detects whether the product is in stock - it does not calculate the number of stock that is available; including any variants of each product. We use the GBP currency; as default, therefore we are unable to make use of the 'Fulfilled by AutoDS' feature; and so no order fulfilling will be provided to us, despite paying a large price in subscription fees. AutoDS customer service had failed to acknowledge the fact we cannot use many premium features and did not consider offering us a permanent and reduced subscription fee. Their best offer was one month free. While we do like the number of suppliers that AutoDS provides and the quick responses to emails, there are too many other problems. Regrettably, we cannot continue with AutoDS until a number of issues have been correctly addressed but it seems that customer support are unwilling to make such changes or improvements.

The problem I am facing with the app. is that I have not been able to connect more than 1 store even with upgrading to a higher subscription. The other issue is I cannot chat with help support to assist and it's very hard to get assistance. Be careful when you switch subscriptions to upgrade, they will charge you the full amount even if you have the same subscription installed. They just keep charging you every time you click on it to subscribe regardless if you have the app. installed already.

it was so good keep it up easy simple and pro

Not the greatest experience. Good at grabbing drop shipping items off of sites and adding to your store but that is about it. Lots of hidden fees for functionality that works 50% off the time. No customer service. I am sure they would charge extra for service as they charge extra for everything on top of the monthly fee. Also, item variants count towards overall product allowance( yes there is a limit, unless you pay more) if you have different sizes and colors of 1 product it adds up fast. Do your homework before purchasing, wish i would have done more.

I had to make another account cuz it wouldn't let me confirm the email and it still doesn't let me confirm it