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Customer reviews: Auto DS: AI Dropshipping & POD

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (948)

Overall rating
4.7

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

Nakinsige

Aug 13, 2025  on Shopify

i NEED TO CANCEL THE APP IT IS VERY EXPENSIVE FOR ME AND VERY DIFFICULT TO USE.

Harmony Shop

Aug 01, 2025  on Shopify

Don’t get it they charge you $300 even when your plan is $20 they won’t let you cap the price unless it’s above $50000

mcpetfamily.com

Aug 01, 2025  on Shopify

Utilicé AutoDS por 14 días y luego lo desinstalé. Al intentar vincular dos tiendas tras reinstalarlo, el sistema generó varios cobros (27 €, 13 €, 11 €) sin éxito. Solicito revisión de cargos y solución sin pagos duplicados .Gracias

THE SINNERS COLLECTION

Jul 30, 2025  on Shopify

SCAMMERS DONT USE

Aurevity

Jul 29, 2025  on Shopify

The app offers a 14-day trial which is not 14-days but 13-days before they actually charge you a full subscription. They do not make it easy to cancel as support is on the other side of the world. The one star is because of the trial not being honored and the support being what it is. While the app is complex and has a lot of capability, the trial is not long enough to explore its full capabilities. If it meets your needs, great. It didn't meet mine.

Midwest Professional Tax Service Inc.

Jul 25, 2025  on Shopify

sucks

ambercora

Jul 21, 2025  on Shopify

This is a horrible app. I didn't use it, just installed for free and they still charged me.

Petcharged

Jul 20, 2025  on Shopify

I cancelled free trail and uninstalled the app because of some reason. But I got a mail from Johnny[From AutoDS] that my free trial will be end after 2 days after that I will be charged! I do not get the hell of this! I sent some mail about this at their support email. But they did not reply! Do not even think about install this app

Savings Sanctuary

Jul 17, 2025  on Shopify

WARNING! AutoDS is a SCAM. It doesn't work. If you ask for a refund for the trial they put you through many departments saying this is the wrong department and there is too many tickets open we'll have to close this ticket game. They refuse to give full refunds. Be warned it is a SCAM!

Luna Store

Jul 14, 2025  on Shopify

SCAMMERS! Do NOT buy anything from them! This is a disgusting app and service! I signed up for a trial in April, and already canceled my subscription and removed the app from Shopify in May. Now in July they charged me for a whole year — €328.56! I contacted support, they had nothing to say and just shrugged it off. They agreed to refund only €279.28, claiming it’s some kind of third-party fee. Can you believe that? They messed up, and now I’m supposed to pay for their mistake! It’s outrageous! Horrible service! I will take this all the way to the end!

Mi tienda

Jul 13, 2025  on Shopify

Cuidado!! estoy aprendiendo a hacer una tienda en linea y a la semana me hicieron un cargo por $250 Dlls, no hay forma que me respondan, ni he entendido como entrar a ver los productos y es un abuso que sin avisar se haya hecho un cargo, realmente estaba interesada en utilizar esta app, pero es un robo que a alguien que no sabe como utilizarlo y ni ha entrado a usarla se haya robado esa cantidad de dinero. Cuidado!! porque aun dice que el limite es $10,000 Dlls, es una gran estafa y pésimo servicio, aún nadie me ha repondido mi mensaje.

Nova Pets Store

Jul 10, 2025  on Shopify

AutoDS! Pffft! More like ManualDS on their BS! I’ve been using AutoDS for my Shopify, and I’m beyond frustrated with the recent forced changes to how product listings are handled. Previously, SKU and location fields were managed automatically — which is exactly why I used AutoDS: to save time and avoid manual data entry. Now, after their recent updates, I’m being told I have to manually input SKU/UPC data and select locations for every single variant. I have over 100 products with multiple variants — this turns what should be an automated system into a full-time job. AutoDS’s email (which felt like a copy-paste response) claims this is due to “platform compliance,” yet gives no tools to fix it at scale. No batch-editing tools. No bulk sync option. No override to apply defaults. Just a vague “you can enter SKUs manually.” That’s not automation — that’s outsourcing work back to the seller. You are back to the stone ages and I don’t think you guys ever wanted my business. No problem, you won’t get it so you might as well cancel the account. If I wanted to manage all this manually, I wouldn’t be paying for an automation platform. And if AutoDS can’t provide bulk editing tools or proper syncing with Shopify, sellers like me are stuck cleaning up a mess that shouldn’t exist. Do you know how tedious it is to type over 100 unique SKU's and then link it back?? You're joking!

My Store

Jun 29, 2025  on Shopify

I was scammed! do not recommend when you go in they show you there is a free trial,Then charge you right away a very high payment of 250$ without consent and once you ask for help there is no response since it was done on purpose, do not fall for it!

Mi tienda

Jun 28, 2025  on Shopify

This app is a scam, they stole 2 months of charges, when you try to cancel they lead you to modify a plan for cero charge and then the charge appears on your bank account. Thieves!! I don't recommend to anyone, don't even download it, then you have no option to cancel it until the charge appears.

My Store

Jun 23, 2025  on Shopify

They are abusive, "took $88 CAD from me for 15% refund policies" of my money, took it without authorization from my credit card, did not respect the trial time, overlooked the misleading advertising they provide. Who regulates this infamous arbitrariness? Beware of this modus operandi.

Your Trends

Jun 06, 2025  on Shopify

Awful Company, Auful app! First, when an test order was placed, I discovered that I was charged for the product sold much more than what I could see in the app. Support is just decorative. I provided their support team with screenshots for proof. A month later, after a dozen of emails, and after my case is sent from one of their "experts" to the "other" and they are still checking on it with their developers, telling me that it might be a bug or something & that I have to wait and be patient and understanding. Meanwhile, they can't even answer if the price I see in their admin is actually the price I buy. Still, they haven't even returned my money they used for a non existing order. STAY AWAY!!!

My Store

Jun 05, 2025  on Shopify

Absolute worst! I feel they're scam! Poor communication, and horrible product experience

Trndy

May 28, 2025  on Shopify

If I could leave a lower star rating I would...I lost $247 and change due to this app. I was charged this amount because of their 'usage fee'. I have barely used this app, and that is a generous depiction. After installing it a week or so ago I browsed around the app and eventually uninstalled it later that day. Yesterday I installed it again to attempted to use the 'Trending Products' page, I was unsuccessful due to the fact you need a payment plan to access it, now this morning I am charged for almost $250. Here is the fine print below: AutoDS: Dropshipping and POD (Uninstalled) 1 Usage fee $247.71 I am very upset with my experience and the expensive charges made that were not clearly presented. I would greatly appreciate a refund or any grace resulting in a decreased charge to my account please.

Belenora

May 27, 2025  on Shopify

I used the app for about 5 min. They couldn't provide shipping times and prices and asked me to speak to the supplier (in my case aliexpress). So i uninstalled and moved to another supplier. Ever since every month Autods is charging me for the plan i selected even though the app is uninstalled... Ive sent multiple emails to them to which they dont reply. I unsubscribed from their emails and they keep bombarding me with promos. Really bad app , I wouldn't recommend it to anyone!

HomeOnix

May 25, 2025  on Shopify

te hacen cargos por uso, no te indican de donde proviene ese gasto, y no estas informado en ningun momento de porque se hacen a mayores de tu pago de suscripcion

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