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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Turbo Fan Xtreme

Jul 16, 2024  on Shopify

seems like a great app, I have just had a few complications with orders not showing up though, from what I hear, that seems to be just a me problem though

Appalachian Joes

Jul 16, 2024  on Shopify

I highly recommend Zendrop! I have such professional assistance from the Zendrop pros. They have helped me with my store build, connection issues, domain, and education! The staff are very knowledgeable and so easy to work with. Not only do they help with solutions, they kindly and with a real person, follow-up with me to ensure my issues are correctly resolved! They truly want to ensure I am successful with my journey!

Myfayth

Jul 16, 2024  on Shopify

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

Lastentarvikekauppa

Jul 16, 2024  on Shopify

A good and wide selection, but backpacks for schoolchildren and all bags under the word bags are hard to find. They should be separated into school bags, accessories could be used for all smaller bags for cosmetics ....

Ascending Heights Lifestyle

Jul 15, 2024  on Shopify

It is a great supply platform considering product ranges and advice on starting up as a dropshipper though I've yet conduct business with them in terms of client service as, I'm still a beginner and haven't built much of a customer base but so far as to establing the business , the platform has been great to interact with for ease of use of most of applications.

ERFOLG & FULLE LLC

Jul 15, 2024  on Shopify

So far it has been a very neat and properlyn guided set up process. The software is very friendly. I´ll be completing some training during the openning of my store in the zendrop academy.

MustHaveTreasures

Jul 15, 2024  on Shopify

Very fast and reliable support. Helped quickly and solved the problem straight away without any further problems! received support from Franz!

Clanomega Solutions

Jul 15, 2024  on Shopify

I received the required info regarding the billing and payments. Zendrop customer support is excellent as they provided and clarified all the info on this immediately.

Nunis Essentials

Jul 14, 2024  on Shopify

Had issues with my first sale. Customer service was prompt and professional. Issue resolved within hours.

Gloria's Ideas

Jul 14, 2024  on Shopify

The help support at Zendrop is like no other. They responded to my question and took the time to make sure I had all the answers and resources I needed.

AKIRA

Jul 14, 2024  on Shopify

tuve un pequeño problema ya que no me dejaba escribir una descripcion en español, contacte con ayuda l cliente y me atendieron genial, en este caso fue Jobelle.

1Paw Planet

Jul 14, 2024  on Shopify

great and fast help, I spoke to Ian and he was extremely helpful and responded and sorted out my problem fast

RelateGolfco

Jul 14, 2024  on Shopify

Awesome customer support, really cool platform. If you're drop shipping, I highly recommend checking out Zendrop!

Zoleva.

Jul 14, 2024  on Shopify

I recently started using Zendrop for my e-commerce business, and I couldn't be happier with the experience. Their platform is incredibly user-friendly and has streamlined my entire dropshipping process. The product selection is vast and diverse, making it easy to find high-quality items that fit my niche. One of the standout features is the fast shipping times. Unlike other dropshipping services, Zendrop ensures my customers receive their orders promptly, which has significantly improved my customer satisfaction ratings. The automatic fulfillment feature saves me a ton of time and allows me to focus on growing my business rather than handling logistics. Customer support is top-notch. Any questions or issues I've had were addressed quickly and efficiently by their friendly support team. It's evident that Zendrop values its users and strives to provide the best service possible. Overall, Zendrop has been a game-changer for my business. I highly recommend it to anyone looking to enhance their dropshipping operations. Five stars all the way!

Clean Pod Ultrasonic Cleaner

Jul 13, 2024  on Shopify

I've been using Zendrop for my Shopify store, and I couldn't be happier! The user interface is intuitive, making it easy to manage my products and orders. Their fast shipping and excellent customer support have truly impressed me. It has streamlined my dropshipping process, allowing me to focus on growing my business. Highly recommended for anyone looking to enhance their Shopify experience!

BambooMe

Jul 12, 2024  on Shopify

I talked to Jamima, and she guided me through the entire issue in details, and gave me perfect support

Think Simply

Jul 11, 2024  on Shopify

The agents are always willing to resolve a shipping situation with products. They are fast in their response and are very knowledgeable about their job.

Zoleva.

Jul 11, 2024  on Shopify

Natuurlijk! Hier is een positieve review over Zendrop in het Engels: I recently started using Zendrop for my e-commerce business, and I couldn't be happier with the experience. Their platform is incredibly user-friendly and has streamlined my entire dropshipping process. The product selection is vast and diverse, making it easy to find high-quality items that fit my niche. One of the standout features is the fast shipping times. Unlike other dropshipping services, Zendrop ensures my customers receive their orders promptly, which has significantly improved my customer satisfaction ratings. The automatic fulfillment feature saves me a ton of time and allows me to focus on growing my business rather than handling logistics. Customer support is top-notch. Any questions or issues I've had were addressed quickly and efficiently by their friendly support team. It's evident that Zendrop values its users and strives to provide the best service possible. Overall, Zendrop has been a game-changer for my business. I highly recommend it to anyone looking to enhance their dropshipping operations. Five stars all the way!

STOMART ONLINE

Jul 11, 2024  on Shopify

I recently started using Zendrop for my e-commerce business, and I must say, their customer service has been exceptional. From the moment I signed up, the team at Zendrop has gone above and beyond to ensure my experience is smooth and hassle-free. The onboarding process was seamless, thanks to the detailed guidance provided by their support team. They were always available to answer my questions, no matter how trivial they seemed. I particularly appreciate their prompt response times – I never had to wait long to get the help I needed. Zendrop's customer service representatives are knowledgeable, friendly, and genuinely invested in helping their customers succeed. They provided me with useful tips and tricks to optimize my store and were proactive in resolving any issues that arose. One instance that stood out was when I encountered a problem with product synchronization. The support team quickly identified the issue and walked me through the steps to fix it. Their patience and expertise turned a potentially frustrating situation into a positive learning experience. Overall, Zendrop has impressed me with their dedication to excellent customer service. Their team is a valuable resource, and their commitment to customer satisfaction is evident in every interaction. I highly recommend Zendrop to anyone looking for a reliable and supportive dropshipping platform.

Snap Essence

Jul 11, 2024  on Shopify

I am new to this supplier, yet I've already had an amazing experience with Zendrop, they provide excellent quality service and fast shipping times.

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