Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

B-Beauty

Jul 07, 2024  on Shopify

They are really helpfull and bring you with the right resolution on time! So far the best Customer Service I have received as she took over my problem and helped without hesitation. Such a great service, thank you!

Luvign

Jul 07, 2024  on Shopify

Zendrop provides exceptional 5-star service with incredibly fast response times. Their efficient customer support and reliable shipping make managing my dropshipping business a breeze.

My Store

Jul 07, 2024  on Shopify

Their support (C.) was prompt, kind, and deliberately helpful. So far the platform looks great and I'm positive they'll continue being this professional. 10/10 Recommend.

CouplesKeychain

Jul 07, 2024  on Shopify

I have been using Zendrop for a while now and can vouch that they have one of the best and fastest customer support service. I truly appreciate all the help provided. It's one of the easiest platform to use and honestly with my business, Zendrop makes it easier.

My Store

Jul 07, 2024  on Shopify

Zendrop's efficient automation and reliable suppliers make running my online store a breeze. The fast shipping times have significantly boosted my customer satisfaction. Five stars

HomiConnect

Jul 07, 2024  on Shopify

I have been using Zendrop for my Shopify store for many months now, and you really get what you pay for, even on the free plan they offer. I would definitely recommend Zendrop to all dropshippers. You're missing out if you don't have Zendrop, let me just put it that way.

SD Trendz

Jul 07, 2024  on Shopify

Well, I've just started with Zendrop and am excited to get things underway. I love its features, particularly the Branding and the Auto-fulfillment! I should be killing it! I recommend you to just try it out and you will see!

CarNex

Jul 06, 2024  on Shopify

Both the bot and the human assistant were very helpful and patient, managing to clarify my doubts in a simple and friendly manner.

My Store

Jul 06, 2024  on Shopify

I had a lot of questions for them. I didnt understand a lot of things ( how, why, where...) Their support team is great, had patience for me and my questions.

DigiStore

Jul 06, 2024  on Shopify

Great app, works really well even with the free version. Customer service is amazing, they reach out very quickly and help to solve your problems quickly as well

AirZephyr™

Jul 06, 2024  on Shopify

This is a great app great customer service I accidentally downgraded my plan I contacted them and they helped me right away they got me back to my status I recommend this app customer service 100%. Thank you again

franklie.online

Jul 06, 2024  on Shopify

Two great answers from the bot but wanted to test the human support button - woah, quick and really helpful. Honestly wasn’t expecting that. Thank you Cyril

Bespoke Babies

Jul 06, 2024  on Shopify

Zendrop has been a game-changer for my dropshipping business! With access to over a million products and automated fulfillment, managing my store has never been easier. Their super-fast shipping and custom branding options truly set them apart. The support team is top-notch, always ready to assist with any questions or issues. I highly recommend Zendrop for anyone looking to take their dropshipping business to the next level!

Orionis Products

Jul 06, 2024  on Shopify

Nice app and Great people. Cyril was extremely helpful in solving my account related issues: some features not showing up in the store. She was patient, and stayed online till the issue was solved!

Astridia Bazaar

Jul 05, 2024  on Shopify

The customer service is at the top of their game. I received clarity on order fulfillment even if I had a lot of questions, Cyril calmly elaborated the process and made it quite clear to me.

Novara

Jul 05, 2024  on Shopify

Amazing support! Whatever I needed they were quick to respond and provided me with everything I required. She got my store password in 2 minutes. Awsome!

Moonseno

Jul 05, 2024  on Shopify

to best honest, this one of the best platform that i have ever seen, the interface is really simple to use, there is no complication waww

Living Beyond

Jul 04, 2024  on Shopify

hi,my experience with zendrop was very fantastic i highly recommend it to anyone looking for a streamlined and efficient dropshipping solution from the moment i started using zendrop i was impressed by the user-friendly interface that made navigating through the platform incredibly intuitive one of the standout features for me was extensive product catalog this will attractively bring potential customers.

Benzori

Jul 04, 2024  on Shopify

Zendrop has very fast and friendly support! They will answer all your questions! Thank you for the amazing suppport! :)

PocketJet

Jul 03, 2024  on Shopify

Great Support Team, fast replies, simple and clear explanations. Jobelle was amazing to me! 10/10 for the service

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