Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Glamor &Garments

Jul 18, 2024  on Shopify

Its doesn't mean I,m just visting only but sir i know your participation in market the name of brand sorry sir im new here but not under standing how to work in market and how to sell products i want the help of a mentor which one guide me thanks a lot for your touch to me and assisting me politely thanks regard

EcoChill

Jul 17, 2024  on Shopify

very good service and the service is very fast, I highly recommend using this application as it makes it a lot easier

CharmistaSale

Jul 17, 2024  on Shopify

As a new Zendrop user, I couldn't be happier with the service and support I've received. The platform is incredibly user-friendly, and the product selection is fantastic. I want to give a special shoutout to Jinky and Joannah for providing exceptional support throughout my onboarding process. Their responsiveness and willingness to help have made a world of difference. If you're looking for a reliable dropshipping partner, Zendrop is the way to go!

My Store

Jul 17, 2024  on Shopify

Very good customer service, super fast on answering everything I asked and I asked a lot. I am new to everything and have no idea what I am doing so my questions can be very confusing so I'm impressed with that all by itself. I would definitely recommend this dropshipping app over any other!!!

Nifty Cool Stuff

Jul 17, 2024  on Shopify

I needed a quick solution to an unusual issue, and Cyril gave it to me within minutes. It worked! Awesome and thorough service!

My Store

Jul 17, 2024  on Shopify

The platform is user friendly and it has tons of products you can list on your store. The team also responds quickly to any queries you have regarding the products.

BEBOX

Jul 17, 2024  on Shopify

Está app es realmente increíble, es fácil de utilizar, los productos se colocan rápido en la tienda y los administradores están siempre dispuestos a ayudarte

HappyHauls

Jul 17, 2024  on Shopify

I have been using this app for about 4 months now and I am happy with the products available. The biggest complaint from my customers is that the items arrive in very damaged packaging and in some cases items are missing in the packages. Zendrop staff is amazing in working with you to address concerns and has helped me through complaints. However, I do wish there was more QC on packages and items that are being sent to the customers. All in all a good experience but would love to see more effort in QC and packaging.

LuiXa'sLand

Jul 16, 2024  on Shopify

I am just recently trying to set up my online store and I am about to try ZENDROP, I have not started yet but customer service has been awesome

LashBake ™

Jul 16, 2024  on Shopify

As of right now, Im feeling good about Zendrop. They just helped me solve a problem I was having on shopify and Joanna was goated throughout the whole chat. I was all over the place, but I feel more calm and collected. Least I know the next few steps. Thanks Zendrop!

Turbo Fan Xtreme

Jul 16, 2024  on Shopify

seems like a great app, I have just had a few complications with orders not showing up though, from what I hear, that seems to be just a me problem though

Appalachian Joes

Jul 16, 2024  on Shopify

I highly recommend Zendrop! I have such professional assistance from the Zendrop pros. They have helped me with my store build, connection issues, domain, and education! The staff are very knowledgeable and so easy to work with. Not only do they help with solutions, they kindly and with a real person, follow-up with me to ensure my issues are correctly resolved! They truly want to ensure I am successful with my journey!

Myfayth

Jul 16, 2024  on Shopify

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

Lastentarvikekauppa

Jul 16, 2024  on Shopify

A good and wide selection, but backpacks for schoolchildren and all bags under the word bags are hard to find. They should be separated into school bags, accessories could be used for all smaller bags for cosmetics ....

Ascending Heights Lifestyle

Jul 15, 2024  on Shopify

It is a great supply platform considering product ranges and advice on starting up as a dropshipper though I've yet conduct business with them in terms of client service as, I'm still a beginner and haven't built much of a customer base but so far as to establing the business , the platform has been great to interact with for ease of use of most of applications.

ERFOLG & FULLE LLC

Jul 15, 2024  on Shopify

So far it has been a very neat and properlyn guided set up process. The software is very friendly. I´ll be completing some training during the openning of my store in the zendrop academy.

MustHaveTreasures

Jul 15, 2024  on Shopify

Very fast and reliable support. Helped quickly and solved the problem straight away without any further problems! received support from Franz!

Clanomega Solutions

Jul 15, 2024  on Shopify

I received the required info regarding the billing and payments. Zendrop customer support is excellent as they provided and clarified all the info on this immediately.

Nunis Essentials

Jul 14, 2024  on Shopify

Had issues with my first sale. Customer service was prompt and professional. Issue resolved within hours.

Gloria's Ideas

Jul 14, 2024  on Shopify

The help support at Zendrop is like no other. They responded to my question and took the time to make sure I had all the answers and resources I needed.

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