Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Luxe Home

Jul 10, 2024  on Shopify

I love Zendrop! As I was building my Shopify store, I ran into a lot of issues, there customer support team has really helped me out a lot. There team is quick to get back to you and there zenbot really does help a lot. Zendrop has not let me down.

Simniche

Jul 10, 2024  on Shopify

Zendrop has been a game-changer for my dropshipping business, providing seamless integration with my eCommerce store and access to a wide range of high-quality products. The platform’s reliable shipping and excellent customer service have significantly boosted my customer satisfaction rates. I highly recommend Zendrop for anyone looking to streamline their dropshipping operations and scale their business efficiently.

Waves & Whirls

Jul 10, 2024  on Shopify

Super good platform, the customer service is Excellent! Juan was very helpful and informative. Keep it up guys!

monaza

Jul 10, 2024  on Shopify

Thank you very mush Zendrop for helping me through my business especially customers service, 100% recommended

Stella Rose Jewelry

Jul 10, 2024  on Shopify

Worst dropshipping service ever. It looks pretty I had some order when i started my website They took so long to arrive and I contacted their customer service many times. i could non star i would prefer to select that.

Kiraras Store

Jul 09, 2024  on Shopify

Very good customer attention, it is especially fast on answering your queries and, even when they do not know something, they are honest enough to tell you straight on your face. Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.

EcoCandlesoul

Jul 09, 2024  on Shopify

Verry satisfied, the customer service staff is always ready to answer questions and help...today thank you Jemima!!!, ...on another occasion Knight and so many others

Forbes Store

Jul 09, 2024  on Shopify

Each time I have a question regarding the products, I am able to start a CHAT to obtain some information. They quickly reach out to others to help get the answers I am looking for! Thanks ZENDROP

MrKirshy

Jul 09, 2024  on Shopify

I have only just started using zendrop but have to say the customer support is great. Jobelle helped me with an issue I was having connecting my store. Got it resolved very quickly.

Apex Thrive

Jul 09, 2024  on Shopify

Customer service is absolutely fantastic. But the app is horrible. Does not import products from AliExpress and has caused lost hours of work and inability to import new products

EliMArG*

Jul 09, 2024  on Shopify

Ich bin so happy über diese App, das Support Team ist innerhalb weniger Minuten bzw. sogar Sekunden für einen da. Sehr professionell und freundlich. Keine Frage bleibt unbeantwortet. Danke ZENDROP für dein tolles Team und die Arbeit.

Aquleara

Jul 08, 2024  on Shopify

Zendrop is the Best ecommerce supplier out there. Fast Support, Quality products, Extra features, Friendly user expirience. Just wonderful! If you're looking for a supplier, stop looking, you found the best!

Dopamine Hits

Jul 08, 2024  on Shopify

I've JUST added product to my store. I was having trouble finding a sizing chart and the AI bot put me through to a Human helper and we quickly solved the problem. The 4 star is for the Customer Service only.

Elite Picks Plus

Jul 08, 2024  on Shopify

The most important thing is that the people who are in charge of this, know what they’re doing, and these people know it. The app itself is easy to connect to your online store and I would recommend this website

Stellar Tech Box

Jul 08, 2024  on Shopify

My first order and the support has been outstanding! Best decision I made was to go with Zendrop! All my questions were answered in minutes I love it!

Mystic Market

Jul 08, 2024  on Shopify

It's definitely one of the best out there !!! It definitely has way more products than the other suppliers, but I still sometimes find It difficult to find new products, as most of the products are available here after the trend has died down so it would be real nice if they could just increase their product range, overall, the experience was very good, the shipping rates, the product rates, I find all them very reasonable so yea pretty cool platform

Lamiiche

Jul 07, 2024  on Shopify

I would recommend Zendrop 100%. I had an issues processing an order and reached out to the chat and customer care was very helpful. Researched the issue in the order and took the time to walk me through how to fix it and I was able to get the customers order out on time and the customer received the order within an excellent time frame.

Huxey

Jul 07, 2024  on Shopify

I just started navigating through ZenDrop. The UI is super clean and I love the range of products. Hope to use the Ali Baba importer extension soon. Besides, the customer support team is top notch , super responsive and quite helpful.

Azuri™

Jul 07, 2024  on Shopify

Zendrop has been fantastic for my Shopify store. Seamless integration, great product sourcing, and excellent customer support. It has significantly improved my business operations. Highly recommend!

My Store

Jul 07, 2024  on Shopify

Trusted suppliers and great customer service. Helped me with big issues in a short time, something which I didn't expect. I highly recommend them.

Scroll to Top