Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

AKIRA

Jul 14, 2024  on Shopify

tuve un pequeño problema ya que no me dejaba escribir una descripcion en español, contacte con ayuda l cliente y me atendieron genial, en este caso fue Jobelle.

1Paw Planet

Jul 14, 2024  on Shopify

great and fast help, I spoke to Ian and he was extremely helpful and responded and sorted out my problem fast

RelateGolfco

Jul 14, 2024  on Shopify

Awesome customer support, really cool platform. If you're drop shipping, I highly recommend checking out Zendrop!

Zoleva.

Jul 14, 2024  on Shopify

I recently started using Zendrop for my e-commerce business, and I couldn't be happier with the experience. Their platform is incredibly user-friendly and has streamlined my entire dropshipping process. The product selection is vast and diverse, making it easy to find high-quality items that fit my niche. One of the standout features is the fast shipping times. Unlike other dropshipping services, Zendrop ensures my customers receive their orders promptly, which has significantly improved my customer satisfaction ratings. The automatic fulfillment feature saves me a ton of time and allows me to focus on growing my business rather than handling logistics. Customer support is top-notch. Any questions or issues I've had were addressed quickly and efficiently by their friendly support team. It's evident that Zendrop values its users and strives to provide the best service possible. Overall, Zendrop has been a game-changer for my business. I highly recommend it to anyone looking to enhance their dropshipping operations. Five stars all the way!

Clean Pod Ultrasonic Cleaner

Jul 13, 2024  on Shopify

I've been using Zendrop for my Shopify store, and I couldn't be happier! The user interface is intuitive, making it easy to manage my products and orders. Their fast shipping and excellent customer support have truly impressed me. It has streamlined my dropshipping process, allowing me to focus on growing my business. Highly recommended for anyone looking to enhance their Shopify experience!

BambooMe

Jul 12, 2024  on Shopify

I talked to Jamima, and she guided me through the entire issue in details, and gave me perfect support

Think Simply

Jul 11, 2024  on Shopify

The agents are always willing to resolve a shipping situation with products. They are fast in their response and are very knowledgeable about their job.

Zoleva.

Jul 11, 2024  on Shopify

Natuurlijk! Hier is een positieve review over Zendrop in het Engels: I recently started using Zendrop for my e-commerce business, and I couldn't be happier with the experience. Their platform is incredibly user-friendly and has streamlined my entire dropshipping process. The product selection is vast and diverse, making it easy to find high-quality items that fit my niche. One of the standout features is the fast shipping times. Unlike other dropshipping services, Zendrop ensures my customers receive their orders promptly, which has significantly improved my customer satisfaction ratings. The automatic fulfillment feature saves me a ton of time and allows me to focus on growing my business rather than handling logistics. Customer support is top-notch. Any questions or issues I've had were addressed quickly and efficiently by their friendly support team. It's evident that Zendrop values its users and strives to provide the best service possible. Overall, Zendrop has been a game-changer for my business. I highly recommend it to anyone looking to enhance their dropshipping operations. Five stars all the way!

STOMART ONLINE

Jul 11, 2024  on Shopify

I recently started using Zendrop for my e-commerce business, and I must say, their customer service has been exceptional. From the moment I signed up, the team at Zendrop has gone above and beyond to ensure my experience is smooth and hassle-free. The onboarding process was seamless, thanks to the detailed guidance provided by their support team. They were always available to answer my questions, no matter how trivial they seemed. I particularly appreciate their prompt response times – I never had to wait long to get the help I needed. Zendrop's customer service representatives are knowledgeable, friendly, and genuinely invested in helping their customers succeed. They provided me with useful tips and tricks to optimize my store and were proactive in resolving any issues that arose. One instance that stood out was when I encountered a problem with product synchronization. The support team quickly identified the issue and walked me through the steps to fix it. Their patience and expertise turned a potentially frustrating situation into a positive learning experience. Overall, Zendrop has impressed me with their dedication to excellent customer service. Their team is a valuable resource, and their commitment to customer satisfaction is evident in every interaction. I highly recommend Zendrop to anyone looking for a reliable and supportive dropshipping platform.

Snap Essence

Jul 11, 2024  on Shopify

I am new to this supplier, yet I've already had an amazing experience with Zendrop, they provide excellent quality service and fast shipping times.

Realifestore

Jul 11, 2024  on Shopify

Janelle and Karrie helped me tremendously. I had a lot of questions and she answered them all one by one. Zendrop has good customer service!!!

Light Fans

Jul 11, 2024  on Shopify

Customer Service - Excellent customer service. a lady named Cyrill helped me out. highly recommend zendrop and their support team.

My Store

Jul 11, 2024  on Shopify

A aplicação é boa, só houve um problema em transferir produtos do ali express para a zen drop mas de resto está tudo bem

900.fr

Jul 11, 2024  on Shopify

Amazing Customer service (God bless you Jinky from the support team). Replies within 1mn, and offered great help with my billing issue ! Wish all the Dropshipping companies were like Zendrop. I started using the product today, and even before I start using it for my shop, I am already delighted by the user experience, and my experience with the customer service team. Highly recommended !

Phantasmic Pavilion

Jul 11, 2024  on Shopify

I recently had the chance to use the Zendrop dropshipping app and ran into a bit of a hiccup when trying to connect my store. Thankfully, their support team was super quick to help out. Jobelle from customer support was incredibly professional and knowledgeable. She resolved my issue in no time, which means I can now focus on my dropshipping journey without any worries. If you're looking for a reliable dropshipping app with fantastic support, give Zendrop a try!

Zesty

Jul 11, 2024  on Shopify

Great option. If you are a beginner they have drop shipping academy with weekly calls that help you get going. I highly recommend

Bellibae

Jul 11, 2024  on Shopify

Nyka helped me fantastically! I had an issue with processing a product, and she took all the time and patience with me, guiding me step by step through everything. I am super satisfied with the service. You can't get better service!

Nite Bless

Jul 11, 2024  on Shopify

Zendrop support team is amazing, i needed help and i was assessed by Franz in seconds. The team is professional,there Upgrade plan is amazing! highly recommended!!!

Luxe Home

Jul 10, 2024  on Shopify

I love Zendrop! As I was building my Shopify store, I ran into a lot of issues, there customer support team has really helped me out a lot. There team is quick to get back to you and there zenbot really does help a lot. Zendrop has not let me down.

Simniche

Jul 10, 2024  on Shopify

Zendrop has been a game-changer for my dropshipping business, providing seamless integration with my eCommerce store and access to a wide range of high-quality products. The platform’s reliable shipping and excellent customer service have significantly boosted my customer satisfaction rates. I highly recommend Zendrop for anyone looking to streamline their dropshipping operations and scale their business efficiently.

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