Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Henster eCommerce Hub

Aug 06, 2024  on Shopify

Zendrop has been a great ally for my new e-commerce business. Their user-friendly platform has streamlined my dropshipping process with a vast selection of high-quality products. Reasonable standard shipping times have boosted customer satisfaction. Their excellent customer support quickly resolves issues. Overall, Zendrop is a game-changer and is highly recommended for enhancing dropshipping operations. Four stars for now!

Delikaffe

Aug 06, 2024  on Shopify

We were in need to source some products and the support was super helpful in explaining us how the process works! Juan from support instructed me on what to do, and then checked himself to see if we did it all the right way. Thank you for the help Juan :)

Fitsport

Aug 06, 2024  on Shopify

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

The Locke Box Jewelry

Aug 05, 2024  on Shopify

Customer service rep, Jemima was amazing. She worked with me and helped me solve my problem. Great customer service!!!

Summit Sports Goods

Aug 05, 2024  on Shopify

Pretty good overall expierence. Unfortuanatly they still have not sorted the extension for aliexpress import. 1 start saddly. Great customer support tho so ill leave a 3

Bonkera Boutique

Aug 04, 2024  on Shopify

I've been using Zendrop for my dropshipping business for the past few months, and overall, I'm very satisfied with the service. The platform is user-friendly and makes it easy to find and import high-quality products into my store. I appreciate the variety of products available and the fast-shipping times, which have helped me keep my customers happy. The integration with Shopify works seamlessly, and the customer support team has been responsive and helpful whenever I've had questions or issues. Zendrop has been a reliable partner in growing my e-commerce business, and I would definitely recommend it to other dropshippers looking for a dependable fulfillment solution.

Nanomads

Aug 04, 2024  on Shopify

The support team has been great. I am still trying to figure out the ins and outs of the application, but everyone was very helpful at zendrop.

PureScense

Aug 04, 2024  on Shopify

Great support by Jobelle, would definitely recommend this to anyone starting out like me. Easy to use and support is really good.

INNOVASPHERE

Aug 04, 2024  on Shopify

La atención es inmediata y satisfactoria me voy con una buena impresión de ver a Zendrop como un buen socio comercial

SimpliCook

Aug 04, 2024  on Shopify

Mir gefällt das Dashboard von Zendrop sehr gut und es ist gut strukturiert aufgebaut. Der Support ist außerdem sehr hilfreich und unglaublich schnell, ich konnte nicht einmal meine Nachricht an den KI-Nachrichtenbot schreiben, bevor mir ein Supportmitarbeiter geantwortet hat. Ich kann Zendrop nur weiter empfehlen, super Lieferant!

Mystiq Shop

Aug 04, 2024  on Shopify

Zendrop is incredible. The staff is great, and if you're ever stuck they always have a solution for you. They make importing from AliExpress super easy and their community hub is incredible.

BrightLine Shops

Aug 04, 2024  on Shopify

Zendrop is a great platform to use with Shopify. They are always willing to help with any questions you have, and help you learn something new everytime you reach out! Great products and great support. I would love to have a customer service phone number to reach out to if it's available my only recommendation. Maybe they already do!

GYM HÄUS

Jul 31, 2024  on Shopify

I've started using zendrop recently, and they've been great. makes fulfilling your order easy, and their customer support is great.

HomeWald

Jul 31, 2024  on Shopify

as a first question ,i got good answers.i was wondering about prices included shipping prices and product costs.agent was very kind to me.and i understood how to manage prices .product cost+shipping.means totals product cost on zendrop.your shop price needs to be higher to avoid losing money..and get profit

My Store

Jul 30, 2024  on Shopify

First time user here, really happy with the level of costumer support and training material, this is literally a a gold mine of knowledge specially for someone who has attempted this before many times, Thanks for your help Jinky and Zendrop

Uniquely

Jul 30, 2024  on Shopify

Lo que me encanta es la atención, muy rápida y me solucionaron una cuestión muy complicada en la que enlace una cuenta distinta con mi página a la que tenía la versión premium y se solucionó todo bien genial el soporte

Steph wellness Hub [SWH]

Jul 30, 2024  on Shopify

Thanks to kelly the support team rep i chatted with, she was very helpful and proffessional. i will recommend app.

Patrick Technology

Jul 29, 2024  on Shopify

I am just beginning my journey with Zendrop, but I have been very pleased with their professional manners and amazing customer service! Thank you so much for the great help and understanding. I would highly recommend them to anyone.

My Store

Jul 29, 2024  on Shopify

The best app pf drop shipping, I tried it without expectations and now I cant believe so helpful have been , it took some time , but wow! Also the customer service is AMAZING

Dreamy Home

Jul 29, 2024  on Shopify

best app. The team is very supportive and helps us to do better and helps us at every point and is available in 2 minutes when ever we need help. the products are not listed in the main categories like if we search home decor, there would be very less products but if we search specific products then there are whole lot of products.

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