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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,429)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Make It Special

Sep 07, 2024  on Shopify

AI works fine and the actual people you may speak with are fast and knowledgable will update later if they dont get back to me on my request but for now my experience has been pleasant

M.B.

Sep 06, 2024  on Shopify

Amazing app and very friendly and helpful staff working in Zendrop ^_^ Specially Jo ^_^ was amazing in helping me out today ^_^ very much appreciated ^_^

Walto

Sep 06, 2024  on Shopify

Great communication and awesome help! I had a couple of questions regarding one of my orders that was under review and I received help immediately.

Timeless Jewelry

Sep 06, 2024  on Shopify

I recommend this app for any business that are trying to scale, they have great customer support and are always willing to help. Fast response and majority of the products we order are great quality and price. worth it. Would be great if they could upgrade their branding offers.

E-COMMERCE SPHERE

Sep 06, 2024  on Shopify

Customer support is awesome. I had questions and concerns about my website e-commercesphere.com and linking. Their support team got with me fast and answered my questions. In my opinion Zendrop is a great investment if you're serious about your future in drop shipping.

FashionMCS

Sep 05, 2024  on Shopify

They are very responsive and answers queries very fast. Which helps a lot in running operation smoothly.

NestPlays

Sep 05, 2024  on Shopify

I've been using Zendrop for my Shopify store, and it has been a game-changer! The platform is incredibly easy to navigate, and it seamlessly integrates with Shopify, making product importing and fulfillment a breeze. What really stands out is the fast shipping times and the quality of the products—they are always as described, which has helped improve customer satisfaction. The customer support team is also top-notch. Whenever I’ve had a question or needed assistance, they’ve been quick to respond and always super helpful. I highly recommend Zendrop to anyone looking to scale their dropshipping business efficiently. It saves me so much time, and the entire process feels effortless!

ScrubPals

Sep 03, 2024  on Shopify

I am a beginner, so of course I have tons of questions. Every step of the way, Zendrop has been awesome. I am soooo glad I started my Dropshipping journey with them. 5 stars is not enough!

EastBay Shopping

Sep 03, 2024  on Shopify

I recently started using Zendrop for my dropshipping business, and it has been a game-changer! The platform is incredibly user-friendly, with a wide range of high-quality products to choose from, making it easy to find items that fit my niche. I just had a conversation with Jobelle and she helped me understand the different product pricing and shipping costs. I would recommend using Zendrop if you want to start your dropshipping business.

Mein Shop

Sep 03, 2024  on Shopify

Zendrop has been a game-changer for my dropshipping business. The platform is incredibly user-friendly and has streamlined my entire process. One of the standout features is the customer support team. They are always quick to respond and incredibly helpful, going above and beyond to assist with any questions or issues I've had. I highly recommend Zendrop to anyone looking to start or grow their dropshipping store. Additionally Mariane from the support team was incredibly helpful. She quickly resolved my product issues and sent me everything I needed."

Willene Shop

Sep 03, 2024  on Shopify

Amazing customer service! Quick refunds when necessary. I was worried i might not get a refund after a higher plan was deducted from me but it was properly handled and swift. Juan was really friendly and helpful

AWACADI

Sep 03, 2024  on Shopify

Amazing plattform, the team is super helpful. Thank you so much for all amzing support team. Highly recomended.

Vozura

Sep 03, 2024  on Shopify

Great Dropshipping Platform! Zendrop has been fantastic for my e-commerce business. The platform is easy to use, with seamless integration and automated order fulfillment. Shipping times are impressively fast, keeping my customers happy. The product selection is vast and high-quality, and the support team is always helpful and responsive. Overall, Zendrop has significantly streamlined my operations and boosted customer satisfaction. Highly recommend!

BizzarGeneral

Sep 02, 2024  on Shopify

Great and very easy, to find products, and easy to load to shopify store site. I loved it. My only challenge is shipping from ducts from US. some products are not shippable internationally. So check Zendrop fulfilment products on. I love their support service advisors. Very patient and helpful. They will help you resolve any challenges, by taking you through.

SilkShield™️

Sep 02, 2024  on Shopify

the best app for dropshipping! Fast delivery times best prices and the costumer support is just out of this world!

moist beauty

Sep 02, 2024  on Shopify

It is so good to have great support team when you are going to start somthing new, there are so many tecnical issues you can stuble upon. Zendrop have a greate support team that always point you in the right direction or help you out then and there. I couldent do without! Thanks for always helping

Oh.N.G!

Sep 01, 2024  on Shopify

Molly helped me a lot in transferring my plan and credits to my former account. It was very helpful and fast. Thank you so much.

The Cleaning Corner

Aug 31, 2024  on Shopify

Ive been using for 2 months. Shipping times are accurate to what it says on their site. I have processed 1 return and was very straightforward no issues from zendrop. The custom care is fast, very happy with the live chat.

TopSpot Shop

Aug 30, 2024  on Shopify

I was having a problem connecting my store to my Zendrop account, once I traded emails with one of the support assistance, my problem was solved on no time. Now I can get my store up and running smoothly in no time.

The Secret Playroom

Aug 30, 2024  on Shopify

Absolutely brilliant so far, especially for beginners! Really easy to navigate and their support system (both the bottom and the team) have been spot on with all my questions.

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