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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Everyday LUXE

Oct 01, 2024  on Shopify

I’ve been using Zendrop with my Shopify store, and it has completely transformed my drop shipping business! The integration is seamless, making it super easy to import products and manage orders. The product selection is fantastic, offering fast shipping options, which has significantly improved my customer satisfaction. I love the automation features, especially the automatic fulfillment and real-time order tracking which saves me so much time and effort! If you're looking to streamline your drop shipping business, Zendrop is a game changer. Highly recommended

B&M TECH

Oct 01, 2024  on Shopify

Support is very responsive & helpful, I really appreciate it! I just started and Zendrop is very user friendly and easy to use.

LuxeGlowChic

Oct 01, 2024  on Shopify

Zendrop is a great platform to use with Shopify, and their customer support is exceptional. Highly recommended if you are looking for easy and reliable fulfillment services.

Min butik

Oct 01, 2024  on Shopify

I am new to Zendrop. However, when I face technical issues and reach out to their customer service team, I received really quick replies and amazing customer support. Thus, I feel really confident that they will do an amazing job if any our customers have issues or questions about the delivery. Further, it is also difficult to find great dropshipping suppliers that offer quick shipping speed to several countries in Europe. Therefore, I can highly recommend them, especially if you are in Europe.

EarthPulseTherapy

Oct 01, 2024  on Shopify

Very happy with Zendrop, easy integrations, great prices and fullfilment, easy to use and always fast help!

Retro Product

Oct 01, 2024  on Shopify

Zendrop is a great app for Dropshipping even for a beginner like me. Juan one of the Customer Support Team Member helped me a lot. He is really Generous person. Thanks again Juan.

Wintique

Sep 30, 2024  on Shopify

I had a question about a problem I was experiencing and I got help within minutes. The help I got was really good and helped me with the problem! 5 stars 100%

2dayfinds

Sep 30, 2024  on Shopify

I had an issue connecting my store to Zendrop, and was in contact with their team for four days until Shiza took over the chat. She was responsive and fixed the issue in no time. Thank you :) I'm only giving four starts not five because of the time I had to wait for someone to respond to me.

BLANK

Sep 30, 2024  on Shopify

really good customer service and one of the best free platforms for order fulfillment. I recommend it.

Gentiva

Sep 30, 2024  on Shopify

i had a probleem i couldnt solve, but thanks to the support team helping me solve the issue, i can now continue enjoying zendrop

ByLouri

Sep 30, 2024  on Shopify

Zendrop is echt dé app die je moet hebben als startende dropshipper. Het bevat alle informatie, stap voor stap uitgelegd. En ze hebben een super goede klantenservice die je 24/7 kan bereiken, en die je snel en uitgebreid te woord staan!

Your Success Today LLC

Sep 30, 2024  on Shopify

I have used Zendrop Support several times. They have always been prompt when replying and in resolving any issue that I had.

Lou&Lixi

Sep 30, 2024  on Shopify

Great customer service and very easy to use. Products are solid and a great testing ground for new ideas. The branding features make all the difference for us.

Harlinger

Sep 30, 2024  on Shopify

So far the access to products is great- wide variety and seems to be good quality. Shipping does take long for certain areas, though prices are reasonable, for both products and shipping. I had misunderstood an issue and was it handled with much patience from the team.

Linarium Atelier

Sep 30, 2024  on Shopify

Very useful app, the team is great and are always there to help! A bit pricey but you get what you want from it and more

AMERICAS GADGET

Sep 29, 2024  on Shopify

Nyka from the support team went above and beyond to help me figure out and solve an issue I had due to a misunderstanding. She was clear, communicate effectively and kept me updated throughout the entire situation. My problem was fixed in a timely manner. Thank you Nyka!

Mr Pumpkin

Sep 29, 2024  on Shopify

Support was helpful and quick throughout most of the issues I have faced. Pretty good service if you ask me

Caydeen

Sep 29, 2024  on Shopify

i became the help i was needing from the customers support , im glad and happy for their support . Thank you again Jo & Janelle

BXR® Training | Portable Boxing Ball System

Sep 28, 2024  on Shopify

The team was incredibly helpful and patient in answering all of my questions, making sure I fully understood the process. A special thanks to Khubaib for going above and beyond with his assistance!

LuxeStayLips

Sep 27, 2024  on Shopify

“Zendrop has been a game-changer for e-commerce business! Their fast shipping and wonderful customer service experience! Easy product sourcing, and seamless integration have streamlined my entire process. Highly recommended for anyone looking to scale effectively.”

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