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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

The Motivational Fitness

Oct 07, 2024  on Shopify

I have to admit Zendrop is an awesome resource for everything. I have learned so much in order to grow my online store. I am excited to see what else will occur. Their support team is always helpful for my questions and I highly recommend them

PYJ IT Solutions

Oct 07, 2024  on Shopify

Support was so great. However, the system leading to or showing 7-day trial was not obvious which I hope they may improve.

Nohlas

Oct 07, 2024  on Shopify

I have started using this since Aug 2024, and it has been the easiest drop ship app i have used. easy to link to shopify and add products to your store.

The Next Door Neighbor

Oct 07, 2024  on Shopify

Great customer service and very accessible to answer any questions or assistance that shop owner may have.

My Store

Oct 07, 2024  on Shopify

Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!

Clautica

Oct 06, 2024  on Shopify

they reached out fast with there online support time and helped me fix my issues. very good platform!

Sportacus

Oct 06, 2024  on Shopify

The support team is incredibly professional and responsive, addressing my concerns quickly and efficiently. They went above and beyond to help resolve my issue. Highly recommend Zendrop for their outstanding service and commitment to customer satisfaction!

Fnatek

Oct 06, 2024  on Shopify

A bit too expensive for worldwide shipping, but the app is super convenient and easy to use.. and their customer support is top-notch!

Shop Drop Go

Oct 06, 2024  on Shopify

Great support. Quick to respond and always so pleasant and helpful. I've bugged them so many times with ?'s that pop up at any given point and time but it never matters to them. They completely understand and make sure that the questions that I think may be stupid are just as important as any others. A huge thank you to each of them that has helped me out.

SAYGLOSS

Oct 04, 2024  on Shopify

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

UFA Collections

Oct 03, 2024  on Shopify

i have an issue to reinstall zendrop. please helpout me to reinstall it. 403 Forbidden issue accured that zendrop allows only one active store connection. i have cleared my caches ans apply incognito mode also but failed

Zwina

Oct 03, 2024  on Shopify

Zendrop-Dropshipping support team have great customer service. They go over and above to make sure your problem is solved and if they can't they will reach out to others to make sure they solve your issues. They take time to listen to there customers and act accordingly. I cant thank them enough for there support today.

Brielle Emporium

Oct 03, 2024  on Shopify

I had a processing problem and was able to reach out to zendrop and got a response from one of the customer service reps, Juan.Thank you

Shifa

Oct 02, 2024  on Shopify

Straight Forward. Amazing Staff. Awesome Customer Support they help me on my accounts this two amazing members Jobelle and Mariana where excellent assisting my issue. Ohh and very patience. Let's Make Money!!!!!

Votory Nederland

Oct 02, 2024  on Shopify

Great service when you have a question about a order. Janelle did great with answering my questions and helping me fix the issue.

Luna Grace

Oct 02, 2024  on Shopify

Best support ever! it feels like they are waiting to answer my questions. Everything worked fine so far.

Ibeautylove

Oct 02, 2024  on Shopify

Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!

Home Decor Niche

Oct 02, 2024  on Shopify

Its a Great place where you can fullfill all of your orders, And the customer Support and help centre is vvery good and are with quick responses.

Nowkhaz

Oct 01, 2024  on Shopify

Support is really Awesome, Especially Shiza in support really helped for solving the issue patiently and courteously.

Sojourn

Oct 01, 2024  on Shopify

Honestly not sure how i would cope without Zendrop. Everything is so easy to do, from finding the product to importing it to your store. Then fulfilling an order is completed in a press of a button. Customer service is so quick and helpful, whenever i have had questions. A must have if you are dropshipping

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