Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Wearluxe

Sep 23, 2024  on Shopify

Absolutely amazing. Efficient with orders and customer service and all of the analytics .Everything is visible in one place and quick and easy to find.

MYSKIN

Sep 23, 2024  on Shopify

Zendrop is very helpful and very much on the ball with things, sorting out any problems you may have.

Leah Begum

Sep 22, 2024  on Shopify

uper happy with the support team from Zendrop,Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.

Charger World

Sep 22, 2024  on Shopify

Very helpful, quick respond, and patient with me. Even though it was hard for me to follow a simple step very patient with me till the issue was solve. Recommend them to everyone

Kheori

Sep 22, 2024  on Shopify

Had a question for the customer success team and they were quick to respond and provide helpful feedback. Was happy to chat with an actual person as well!

TimelessTunesVinyl

Sep 22, 2024  on Shopify

Had some trouble with a free trial promotion and the customer service team, specifically jobelle, helped me straight away and had it resolved. Loving zendrop!

Sunshine Wolf

Sep 22, 2024  on Shopify

Jobelle was a great help with my 403 connection error. It took less than 15 mins to be completed—sigh of relief. I can add my products.

MostlyWoman

Sep 22, 2024  on Shopify

De service is top! Altijd vriendelijke medewerkers die je bij alles helpen. Ook het assortiment is super breed en veel keuze.

Amazify

Sep 22, 2024  on Shopify

2 out of 2 products that i've sold have had stock issues, but both times the support team resolved the issue very quickly you will have to contact customers asking them about replacements, but it's part of the job

Mitero

Sep 20, 2024  on Shopify

I just started using this app, and so far, I’m really impressed. The interface is clean and easy to navigate, and everything works smoothly. Support is especially useful! I’m excited to explore more. Definitely worth checking out!

Blazzy

Sep 20, 2024  on Shopify

Amazing support, its the best platform to use with shopify. Perfect prices, perfect delivery dates and amazing support!

ShopTrends4Me

Sep 20, 2024  on Shopify

Easy to add products to the site, and the 24/7 tech support is EXTREMELY helpful, I can get ahold of them at even the most absurd hours of the night, and they're always quick to respond. They have my vouch!

Footcare.com

Sep 20, 2024  on Shopify

Happy with the customer service. Juan did a great job clearing up my confusion on my newly built store. Thumbs up!

YourTakeOff

Sep 20, 2024  on Shopify

I recommande this app to all store owners that want to dropship. Very well organized and daily updates with new products

The Organic Remedy

Sep 19, 2024  on Shopify

Shiza was wonderful texting back and forth. She helped me through my mess up. Even gave me instructions on how it fix it. Thank you so much

Locxuries

Sep 19, 2024  on Shopify

Continuing my service with Zendrop, I get the BEST customer service. The agents respond fast as heck! They give me information beyond the general "ai help" so they are actually helping me. Never, have they made me feel I have asked too many questions. I'd like to thank Jobelle personally, who have helped me recently, continue to feel this way <3

Relocket

Sep 19, 2024  on Shopify

Zendrop offers a wide range of great products, making it an excellent platform to get started. The variety of products is impressive, providing plenty of opportunities to explore and be creative. However, using the platform in the EU can be a bit more challenging, as many products don't have CE certifications. That being said, the support is truly outstanding. The team is available 24/7 and is happy to reach out directly to suppliers to check on things. This level of support is exceptional and surpasses anything I've experienced on other platforms.

B-Products

Sep 19, 2024  on Shopify

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

SHIP SMART

Sep 18, 2024  on Shopify

I actually bought a trial for $70 and I instantly contacted them and they gave me a refund of all my money, no questions asked immediately

Kam Kam

Sep 18, 2024  on Shopify

So far one of the best companies to reply fast and efficiently and they reply to the chat and if you leave they send your answer by email which I thought was great, oh as well a copy of chat to your email,

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